Shanaaz M

Active since Dec 2012

Reviews

Industries

Reviews

74 reviews

3 months ago

Poor service

Poor delivery service. Site tracking unreliable. Call agent unhelpful. I will not purchase from Shein again. Service delivery is poor.

0 replies

Kirby

5 months ago

Poor client service and added charges

Each time Kirby calls offers a service and quotes a set price. However, when they must return the machine, the costs increase, and suddenly, there are problems with the machine that was fully functional. Kirby Edenvale called to offer a service and called back with the quote. I refused the added charges and I requested that my machine be returned. They offerred to do less work and said a cord will perish if the machine is not in use. I want my machine back to service it elsewhere. Now they are charging a call-out fee. If I wanted my machine serviced and in formed of a call out fee, I would have taken it in and collected myself. The service is poor.

0 replies

Makro

6 months ago

Makro specials are not honoured and their courier service is poor.

I purchased a microwave from Makro. The courier said he came to deliver and received no response. The delivery was then scheduled for today. I called the delivery agent to enquire when he would deliver. He advised after 17h00. I waited until after 17h00 and then called him again. He did not respond. In the interim, I received a message indicating that my order was cancelled due to 3 failed deliveries. There was an attempt to deliver 3 x. I invited Makro to check the Google location of the purported delivery. I find it strange that they are unwilling to do so. I have recordings of my discussion with the courier driver, in which I asked where he was and when he would deliver. I find it strange that he could not deliver and there is no record of a call to my phone when he alleged to have delivered. There is clearly a fault on the part of Makro or the courier. It is interesting that no collection option was offered, given that the courier failed to deliver. I believe it is a question of refusing to honour the price tendered in accordance with the applicable specials.

1 reply

Foschini

6 months ago

The extra mile

The manager Foschini Hydepark extended herself to ensure I could secure a replacement card

0 replies

24/7 Security

6 months ago

Safe and secure

Great service. Always respond timeously to requests for assistance or an escort to the property. I required replacement remotes recently. 24/7 looked into my query and came back with information within the same day.

0 replies

TFG

7 months ago

Poor customer care.

I paid up my account and overpaid. I wanted to close the account and Foschini needs to reimburse me. They now want the last receipt of payment. It goes off via EFT and I want send copies of last three payments. Heidi says no. Foschini is refusing to close the account. The risk lies with the company where my account is paid up.

0 replies

The Courier Guy

11 months ago

Inaccessible and unreliable.

I sent two packages via courier guy overnight. They have not arrived at the destination. Courier Guy is not accessible via their sharecell number. It says that the line is congested. This tells me there are many queries and they either don't have sufficient staff to handle queries or they do not have the capacity to transport goods. The items were required urgently. Hence, an overnight package. Our display is unmarked as our banner has not arrived. We should be refunded. I will definitely not use this service again.

0 replies

Mangwanani Private African Day Spa

14 months ago

Unavailable and poor booking service

Booking made and payment went through immediately. Same day received a message booking cancelled. Called all numbers on site which indicate spa is open until 23h30. All numbers indicate spa closes at 18h00. Clear misrepresentation of availability and bookings

1 reply

Buffalo Couriers

14 months ago

Unreliable

Buffalo Logistics is a poor service provider. I was not home when delivery was made. The person at the property was not authorised to permit entry. Driver informed that he would return later. I called the driver upon my arrival. He said he would not deliver. It would come on Saturday. It is Tuesday. I called Buffalo Logistics and I am informed that the driver advised their office I refused to sign for the goods. No one is required to sign for good when they delivered previously. I am surprised that this story has been logged.

0 replies

SweepSouth

15 months ago

Swerpsouth has no controls over sweepstars

Swerpsouth has no controls over sweepstars. I booked for Wednesday. Sweepstar called to say she was lost. She did not arrive. I sent an email immediately when she called to advise she was lost...as I could not wait for call to be answered. I requested they not send this swerpstar again. Sweepstar In Cresta and venue was Parkhurst. I rated her when requested and advised she did not arrive. I was still billed. Sweepstar still billed me nevertheless. I did not cancel. Sweepstar did not arrive. Check your billing. There is no verification on swerpstars part.

1 reply

Review Distribution

5 Star

4 (5.4%)

4 Star

3 (4.1%)

3 Star

1 (1.4%)

2 Star

11 (14.9%)

1 Star

55 (74.3%)

Shanaaz M

Reviews

Poor service

Poor client service and added charges

Makro specials are not honoured and their courier service is poor.

The extra mile

Safe and secure

Poor customer care.

Inaccessible and unreliable.

Unavailable and poor booking service

Unreliable

Swerpsouth has no controls over sweepstars

Review Distribution

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