MS
Micheal S
Active since Oct 2012
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Pathetic Service from Remax All Stars Alberton
Dear Hello Peter, I would like to formally lodge a complaint against RE/MAX All Stars regarding the unfair treatment, negligence, and misrepresentation my family and I have experienced during our tenancy arrangement facilitated by their agent, Lot, and the franchise owner, Jenny. We approached the RE/MAX All Stars agent, Lot, after seeing a house advertised for rental. Before signing the lease agreement, the agent visited our previous rental property where we explained our difficult situation. At that time, we were already experiencing electricity disconnection issues because our previous landlord had failed to pay municipal arrears. We were living in extremely difficult conditions and relying on a neighbour for electricity assistance. Because of this experience, I specifically asked the agent to confirm whether the municipal account for the new property was fully paid and up to date before we agreed to rent the property. The agent assured us that we “must not worry” and that everything was in order. Based on those assurances, we signed the lease agreement in good faith. Upon moving into the property, we discovered several serious issues that had not been resolved despite promises that they would be fixed within a week. These included: - Missing burglar guards - No lights/globes in the kitchen - A filthy yard full of empty beer bottles - A broken wardrobe As tenants, we were forced to clean the yard ourselves and purchase light globes at our own expense. To date, the burglar guards and wardrobe remain unresolved. We also noticed that the electricity meter constantly showed zero units. When we raised concerns, we were told that the owner would sort it out “within a month.” Shockingly, on 29 April 2026, the electricity supply to the property was disconnected. We immediately reported the matter to RE/MAX All Stars. We then received communication advising us to pay R6,500 to the municipality to assist with reconnection, which we did. However, the municipality later informed us that reconnection would only happen once the full outstanding amount of approximately R12,500 was settled. Before moving into the property, we had already paid: - R3,000 deposit - R6,500 rental payment I also informed the agent from the beginning that I operate a meat business from which I earn my income. Due to the electricity disconnection, I have suffered substantial financial losses, including: - Meat stock worth approximately R4,000 - Groceries worth approximately R3,000 - Additional expenses for purchasing a gas stove, gas refills, and daily food because our refrigerators could no longer function To make matters worse, we recently discovered that the property is being advertised for sale despite the fact that we signed a 12-month lease agreement. We questioned RE/MAX All Stars regarding this issue and requested clarity, but once again received no response. Despite all of this, we have received no meaningful assistance, feedback, or resolution from either the franchise owner Jenny or the agent Lot. We feel abandoned and misled after relying on the assurances given to us before signing the lease. We believe RE/MAX All Stars failed in their duty to properly verify the municipal account status and failed to disclose material information that directly affected our decision to enter into the lease agreement. We also believe we have suffered financial damages as a direct result of their negligence and misrepresentation. We are requesting: 1. Urgent intervention regarding this matter 2. Accountability from RE/MAX All Stars 3. Reimbur*****t for damages and losses suffered 4. Assistance in resolving the electricity reconnection issue 5. An investigation into the conduct of the agent and franchise management We trusted RE/MAX All Stars as professionals and expected transparency and honesty. Instead, we have suffered severe emotional distress, financial losses, and unsafe living conditions. I hope Hello Peter can assist us in getting this matter addressed urgently. Yours faithfully, Mike Sky City, Johannesburg Email: [email protected]
1 reply
6 months ago
Poor Service
<div>Complaint: Mooney Ford Attorneys in Durban has given me very poor service. They do not communicate, do not provide updates, and do not respond unless I keep following up repeatedly. I am very disappointed with how our matter is being handled and I am requesting urgent improvement and accountability.</div>
0 replies
8 months ago
Stale Chicken
Subject: Complaint Regarding Spoiled Chicken Purchase at Pick n Pay Sky City Dear Pick n Pay Sky City Management, I am writing to formally lodge a complaint regarding a purchase my wife made at your store. On [insert date], she bought a 5kg pack of chicken from Pick n Pay Sky City. Upon preparation for dinner, we discovered that the meat had a strong unpleasant smell and was clearly off. This was both disappointing and concerning, as we expect products purchased from Pick n Pay to be fresh, safe, and of good quality. Unfortunately, this experience has caused us great inconvenience and financial loss, as the product was not fit for consumption. For your reference, I have attached a copy of the receipt to this email. I kindly request that you investigate this matter urgently and advise on how you will resolve it. We would appreciate either a refund or replacement, as well as assurance that stricter quality checks are in place to prevent this from happening again. Please find my details below for further correspondence: Name: Michael Contact Number: 083 897 3707 Email: [email protected] We trust that Pick n Pay, as a reputable brand, will handle this matter with the seriousness it deserves. Yours sincerely, Michael
1 reply
9 months ago
Waiting for Response after 7 months
Thanks for clarifying 👌. Let’s make the Hello Peter complaint short, sharp, and clear — mentioning the scratched, second-hand phone, your March 2025 complaint, and the fact that you’re still waiting for proper feedback. Here’s a punchy version you can use: --- Complaint: In March 2025, I wrote an email complaining that the company exchanged my brand-new phone for a second-hand phone in a bad state, full of scratches. Since then, I have only received one acknowledgement of my complaint, but no proper feedback or resolution. This is unacceptable. I paid for a new device, not second-hand, and the company continues to ignore my concerns. I demand urgent action — either a brand-new replacement or a full refund.
5 replies
12 months ago
Bad Service
I am writing to formally complain about Auto and General .The was logged in on the 17 of April for roof leaks ,till to date nothing has been done. When it rains it causes severe damage to my ceiling. Despite the urgency and the risk this poses to the structural safety of my home ,no decision or repair work has been done .If this matter is not addressed in 7 days from now ,I will have to escalate the matter to the Ombuds .
1 reply
107 months ago
The tax team -lies ,lies , lies
<p>I submitted my tax return to the kloof office about a month ago , whenever i want to know the progress of my return from William , he would tell me i shouldnt worry its getting an attention , I should wait Nikita is working on it , last week I called SARS only to find out that my return is not submitted yet. I called William to express my feelings about this whole thing and he told me i must wait he will talk to Nikita and call me back of which he did not call me .I called Nikita and she told me she is busy with ,and that she has submitted it already , she even sent me an email confirming that she has submitted it and that i am on audit .</p> <p>I waited a day and I called SARS and they told me my 2017 return is still oustanding .I personally went to the office and asked to speak to her , she told me Yes your return was sumited and am on audit , I said to her I have just called SARS now , and she started shouting on me and I asked her not to shout on me , all i was asking is the proof that she has given my documents to SARS.She went to other office and came back with a laptop and telling me that she will show me that she has done it , but only to find that she cant prove that to me and she asked for an apology , I then asked why , she told me no she hasnt done it .I asked why everyday you and William are lying to me saying i am on audit .</p> <p> </p> <p>The only thing I want to know is , what was the motion behind this ? Why they waisted so much of my time telling me lies .My money phoning them almost everyday .Is it how they treat black clients in that office .Why they gave me such a horrible service .I need answers from The Tax Team .I want to tell the whole world about this .I need to know the reason from William and Nikita as to why they treated me like a fool , is it becuase of my skin colour or what , need answers.</p>
0 replies
138 months ago
NO MONIES OWED TO YOU
I had recived a call some time a month ago from the some lawyers asking me when am I settling the account and i asked them what they talking about and they told me I am owing Direct Axis .I had done an ITC print out and only to find that I got a balance of R2900 .I want them to please take out that information fro ITC cause I dont owe them a cent .They must do that with immediate effect before I take further steps .that account was settled last year May.
1 reply
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