TN
TICHAONA N
Active since Oct 2012
9
Reviews
0
Industries
Reviews
9 reviews77 months ago
Nedbank money app and online banking platform are useless.
The much-vaunted Nedbank App is a load of **** along with their internet banking platform. I have mistakenly sent an ewallet to a wrong number (that l accept is my fault). However, Nedbank money app and online banking platform's functions are very limited compared to those of their counterparts Absa and FNB included. With Absa, l can cancel the transaction, add a beneficiary from my contacts without having to input any details by typing in, and send the pin separately (rather than sending the withdrawal notification together with the pin), which all minimizes the risk when a transaction is made in error. With Nedbank, neither of these options are available to clients, let alone to Nedbank agents at the call center - what a pity. So after realizing l cannot cancel the transaction, l went straight to the nearest branch, Benmore Sandton and l was told to speak to an agent on the telephone. After waiting for about 7 minutes l got connected to an agent who told me they cannot do anything on their side. He advised me to contact the person l sent the money (which l had already done without success) or wait for 48 hours for the money to be credited back into my account if that person has not withdrawn the money. He however confirmed the money has not been withdrawn yet. This is pathetic. I'm considering switching back to a bank that gives me more flexibility over my money, Absa. Goodbye Nedbank. Fed up client.
0 replies
79 months ago
Poor service delivery, miscommunication and arrogant
I bought an item off this store on the 3rd of December 2019 and made a payment of the same day. I then followed up with them as to when should l expect them to deliver my order and they told me a day after the payment has been received in their bank. Having made the payment on the 03rd, l quite confident that the payment reflected in their account yesterday. So l followed up with them today, having sent them three emails without any response. They only sent me an invoice yesterday but are however mum on when they intend to deliver the order. Never purchase anything from these guys if you need the item urgently, they will ruin your relationship with clients. Moreover, they are a bunch of liars, sending me an invoice instead of sending the order. Shame on you The Power Liars!
1 reply
82 months ago
VFS Global a big scam
Recently l wanted to apply for relative's visas for my kids and booked an appointment with VFS Global South Africa after making a payment of R4150. On the appointment date, l was told l have to either apply for a waiver on the visitor's stamps on my kids passport or apply at an embassy in my home country, and l chose the latter. I then booked an appointment with VFS in Harare after paying USD225 and sent my wife with the kids to apply for the visas. She was told we have to have a minimum of R30 000 in our bank account which is not written anywhere of their list of requirements which is contrary to the R8,500 required on the list of requirements on their website. . She was also asked to provide proof of accommodation despite having one of the accepted document (certified copy of permanent residence). VFS is a scam, they make you pay without fully disclosing the requirements for each visa category so that they can fleece your money. People steer clear of these crooks.
0 replies
83 months ago
FNB service sickening.
I visited the FNB Bank Karaglen branch in Edenvale with an intent to close my account which l have used for the past 10 years. Upon arrival in the banking hall, l was greeted by a lady, who asked me how she could assist me. I told her l wanted to close my account and she told me that they cannot help me. She said l have to visit the branch that l used when l opened the account as closing my account at her branch will amount to cross-violation. If this is the position of the bank (and not specifically to the branch l visited), does one have to visit the Cape Town branch if they had opened an account there and they're currently living in Johannesburg? Surely, one has to arrange a journey that far just to close an account? Shame on you FNB. With this kind of client treatment, l do not doubt my decision to close my account.
1 reply
83 months ago
Bolt driver doesn't want to give my change back
I would like to condemn the conduct of the last driver who gave me a ride Rofhiwa. The trip took place of Friday the 9th of August 2019. The guy didn't have change on him (the trip costed R74 and he only had R6) and we agreed to buy me airtime using the remaining change R20. I have reminded him to honour the agreement several times and he keeps promising to send the airtime. I really need my change the same way he needed the fare for the trip. If my money had been short by R20 he wouldn't have offered me a ride but he sees this as normal to keep my change.
0 replies
87 months ago
Glendale Engineering Scam
These guys are thieves. A guy called Mike is the chief fraudster. He masquerades as a middleman linking victims to a potential buyers of Berman drills bits from German. He links his victims to fellow fraudsters who pretends to be employees of Vumbachikwe gold mine based in Gwanda Zimbabwe. This guy, who calls himself Clayton Nyoni will then send Mike's victims a purchase order for these items, which can only be found on Glendale Engineering website for R92000 each. Clayton will offer to buy at USD12900 each but would insist inspecting the item before paying. Be warned do not fall for these fraudsters!
0 replies
89 months ago
Inefficiency and very poor client service at ABSA credit card dept
I applied for an ABSA credit card on the 22nd of January 2019 via online application. I submitted all the documents that they requested and after several bickering about the document l submitted as proof of residence (Statement from another bank), the team's agent confirmed that they were in receipt of all the documentation they needed. This happened on the 23rd of January. To date l haven't received any communication from the team, despite the reminder email l sent them last week, which was not even replied to. I wonder what kind of business people are running the show in this credit card dept. I'm very disappointed at you ABSA and l am considering switching my salary to a bank which knows how to handle client's needs. Goodbye!
3 replies
96 months ago
TTMS platinum fraud
l received a message this morning that a debit order of R149.99 has been settled on my Absa account. I have never authorized any payment nor do l know this TTMS Platinum. This fraudulent debiting of clients accounts has been going on for quite some time now under Absa's watch and nothing is being done to protect our hard earned cash. We entrust you as a bank to have custody of our cash and yet you give away our money to people whom we don't know. And when these debit orders are reversed its us your clients who pay the fees, for what really? Must we pay you for the incompetence that you are showing us by doing nothing to stop these thieves from stealing from us? Surely how can you allow funds to be transferred without your client's authorization, l smell a rat here. You are a disgrace to modern banking. Disgruntled client
0 replies
106 months ago
Unpaid refund
I have been a member of Bonitas since Dec 2016 when they merged with Liberty Medical Scheme. I then left my former employer in April 2017 upon which my membership was terminated. My savings is worth approximately R3400.00 and l have submitted the documents they require to process the refund. I have been in constant contact with their queries personnel who told me that they have forwarded my queries to the finance dept. It boggles the mind when somebody send you a statement yet they do not want to pay you what is rightfully yours.
5 replies
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