RL
RG L
Active since Aug 2012
86
Reviews
0
Industries
Reviews
86 reviews4 months ago
LACK OF CUSTOMER SERVICES
Utterly useless - 4 days ago I emailed Cindy Nzama - I have had no assistance.0 replies
4 months ago
**** SERVICE
PATHETIC SERVICE - 3 DAYS TO DO A DELIVERY 45KM FROM COLLECTION POINT. FUNNY THING IS RAHEED THINKS HES DOING ME A FAVOR BY OFFERING A REQUEST TO BE SENT FOR 1 DAY SOONER - YOU ARE A JOKE!!!!! I DONT KNOW WHY COMPANIES OFFER RAM AS A DELIVERY OPTION!!!! I WONT USE THEM AGAIN.1 reply
5 months ago
NO ASSISTANCE FOR MONTHS
ITS GOING MONTHS NOW WITH NO ASSISTANCE. NO REPLY TO MY EMAILS. I TAKE IT THIS MATTER IS NOW CLOSED AS THERE HAS BEEN NO CORRESPONDENCE FROM YOUR SIDE.0 replies
5 months ago
E BUCKS Issue
I will go with 3 stars for now, Your online chat is an absolute joke, they push you from pillar to post and tell you to call what ever department. Why? I am trying to get an ebucks issue sorted out. I will wait for someone to call me, hopefully soon.1 reply
5 months ago
Needing Assistance
Trying to get help on the chat in the app is proving to be difficult. This platform is more effective as it yields results faster.1 reply
5 months ago
NEW WEEK - NEW RATING - NO ASSISTANCE!!!
STILL NO CONTACT FROM YOUR ORGANIZATION REGARDING THE OUTSTANDING REQUEST FROM DECEMBER 20250 replies
6 months ago
SHOCKING SERVICE - NO UPDATES ON CARD DELIVERY!!!!!
I am starting to wonder about this banks service. I am a new customer waiting nearly 2 weeks for the card to be delivered and NOBODY can help me!!!! The service is shocking to say the least.1 reply
6 months ago
Matter Now Being Sent To the OMBUD And NRCS
Dear STD Bank You have been given the time to call on many occasions, the first person got it right to call then you went quiet. You have failed to provide the requested assistance. We are trying by all means to get the information so we can rectify this account, you are not helping. Fortunately it is here for the public to see. We will now forward this matter to the NRCS and the Banking Ombud.0 replies
6 months ago
****PY SERVICE
We have been trying for nearly 2 months now to get a statement. You have done 3 authentications, nothing. You have asked when is a good time to call, i have given you a time, you failed to call. This has to be the most pathetic organization to be dealing with. SEND THE STATEMENT!!!!4 replies
Review Distribution
5 Star
1 (1.2%)
4 Star
0 (0%)
3 Star
2 (2.3%)
2 Star
4 (4.7%)
1 Star
79 (91.9%)