Brad N

Active since Aug 2012

Reviews

Industries

Reviews

56 reviews

3 months ago

Bad service for returns

I brought a R5000 rug online, the colours of the image they used was more a gray tone it was certainly not as blue as what was delivered. I emailed you the day it was delivered to return, I even told your customer care my wife still wants a rug but she wants to go to the store and choose, i told your Karen I was prepared to bring it to the springfield store or even drive it to your wharehouse in Gillits to assist. Her reply via email was really insulting, telling me to send her a screenshot of what I saw online, is this the way returns are requested you talk down to the buyer? I have been very nice about everything I have offered to assit to cut costs for you and even said we still want to buy, but this leaves a bad taste in your mouth. We have brought 3 couches form you over the 2 decades not to mention stools, picture frames a jug thet cost R1500 that i told my wife she is nuts. I am really shocked by her attitude. just a straight out question my intelligence.

0 replies

Hisense

5 months ago

Bad customer service

I am trying to find out from the Hisense supplier in South Africa where I can buy new drawers that slide into the dishwasher model H15DSS because the original ones, the plastic is coming off and the metal is rusting. They reply to me via email that it has a 24month warranty? I said in my email I wanted to buy the parts I was not expecting them for free or claiming under warranty, just tell me where I can buy them. If they can not tell me where and I have to buy a new dishwasher, I will definitely not buy a Hisense machine. Even though I currently have 6 different TV's, fridge, Tumble dryer, air fryers from you. The product is generally good, but the service is really pathetic.

1 reply

Discovery Bank

6 months ago

Sloppy service levels

I recently decided, based on the bad service, to rather cancel the facilities with the bank, seeing as they could never assist me with sorting out the rewards for purchases at their partners. That's basically it, which I stated when I emailed them, fully expecting them to resolve the matter. Well, that never happened. They cancelled everything. I have a letter saying it's sorted and sorry to see me go, but I will be welcomed back. Not one time did I chat to anybody, not one person tried to resolve the matter. If it was ressolved I would have spent more on the card to claim my rewards, but clearly, as I am not a Discovery Medical aid member, they really don't bother. I picked that up with the numerous times I called to sort out the vitality banking rewards. I settled the few hundred they wanted for fees to be on the rewards programme, even though I have never received any rewards in the years I was with them?????

3 replies

Markhams

6 months ago

Account cancellation

Please cancel my account with immediate effect. Please confirm in writing. Regards

0 replies

Discovery Bank

6 months ago

Pure ******* high bank fees no rewards

I wish to cancel my cards with Discovery, I have tried for ages to sort out why I do not receive any rewards from partners, I have called you at least 3 times and still nothing. Every month you deduct over R400 in bank fees plus over R100 for vitality. I have not received any benefits not a cent, I have tried to use the lounge access only to be told by the lady I don't spend enough therefore I am not allowed in. In front of people, pretty embarrassing. Well it's time to end this one sided relationship. Please cancel with immediate effect.

1 reply

Travelstart

9 months ago

Good service

I posted a problem I had, and within a few hours, everything was 100% resolved. That says a lot. We all have problems; it's how they respond and sort it out that makes the difference. Will definitely use them again.

0 replies

Action Bulletproof Gauteng

12 months ago

Best Bulletproof vests in South Africa

I had an excellent experience with Action Bulletproof in Johannesburg. The staff are incredibly knowledgeable and genuinely helpful; they took the time to listen to my needs and understand exactly what I was looking for. They explained the benefits of each bulletproof vest in detail and recommended the one best suited for me. The vest fits perfectly, is comfortable to wear, and gives me complete confidence knowing I’ve invested in a top-quality product. It’s reassuring to have a reliable local supplier that provides premium protection and offers excellent backup and service when needed. I can highly recommend Action Bulletproof to anyone looking for professional guidance and superior products.

0 replies

DHL Express

13 months ago

Bad service - no communication

You have had my parcel since the 30th June, I have emailed a few times but I never receive an actual answer to my questions. I want to know what is going on? I have asked was my entire parcel sent to be checked or was it just the 1 item that was an issue? if so where is the rest of my parcel goods as those can easily be ******. I want to know where all my items are and who is responsible if items go missing. I was promised delivery on the 1st July its now the 4th and I am still not being given any answers to my questions. I had to pay a lot in import fees for these goods; you owe me a proper explanation as to what is going on. I need those items to leave Jhb today to be in Durban tomorrow. I need the items, even if you keep the one they want to check why is 1 item out of 5 holding back my delivery. I am really annoyed.

1 reply

Europcar

16 months ago

Arrived at CT airport booked via Discovery paid for the express

Arrived at CT airport booked via Discovery paid for the express. It took so long my wife said 3 customers walked in & out before i did. It got worse I was given keys to an i10 & told to collect at C16, there was a Kia C16, the lady who served us came . We found it in C3. We opened the boot the hatch cover was broken we showed her she got another i10 which also had a broken cover in the boot she fetched a 3rd car key & it was damaged 1 side, after carrying 2 suitcases around the carpark my wife and I were not happy. I did ask the lady do we need new documents she said no she would change it. No inspection was done on the replacement. The inspection report i was sent is for the first car & not the car I am driving, also has different mileage. Horrible start to a holiday. Please contact me to confirm what to do.

1 reply

Lupa Osteria

17 months ago

Fantastic Food & Service form Lupa Osteria Westville

Lupa Osteria Westville is definitely the best restaurant in Westville; the service is spot on, and the food is always of a high standard. Never had a bad meal, be it sit-in or takeaway. Highly recommended.

0 replies

Review Distribution

5 Star

4 (7.1%)

4 Star

1 (1.8%)

3 Star

0 (0%)

2 Star

12 (21.4%)

1 Star

39 (69.6%)

Brad N

Reviews

Bad service for returns

Bad customer service

Sloppy service levels

Account cancellation

Pure ******* high bank fees no rewards

Good service

Best Bulletproof vests in South Africa

Bad service - no communication

Arrived at CT airport booked via Discovery paid for the express

Fantastic Food & Service form Lupa Osteria Westville

Review Distribution

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