Active since Mar 2012
The guys at Post Net Brackenfell are very professional, friendly and helpful. They make you feel at ease, and you know by the way they are treating you that your parcel is in good hands. I think the guy who helped me was Daniel.
Please can someone help with a medical certificate? Not for Flexicare, for the discovery plan I had from Dec 2023 until June 2024.
Please can someone assist with a medical certificate? I was with Bonitas from 2021 until 2023
I have been calling and speaking to your call centre since 10AM this morning. Can someone assist me with removing a tree that was uprooted as a result of the bad weather in CPT. My policy does cover for this. Why can your call centre not assist me. The lady said she is escalating my call to her supervisor. That was at 11:14 this morning. I sent a video on WhatsApp, and I have been messaging her on WhatsApp. she is not responding, and no is calling me back.
Please can someone help me with cancelling my 1. Flexicar 2. Life cover 3. Vitality Can one person at Discovery assist me, please I do not want to speak to 10 people to cancel discovery products. Then, I also need someone who can speak Afrikaans to assist me with life cover for my dad. My dad speaks Afrikaans only.
Thank you Godfrey Ndou for resolving my complaint so quickly. Well done to Absa's ***** prevention team for picking up my card has been compromised and for blocking the card. My only input is, please next time initiate contact from your side to let me know what happened, instead of my payments being declined at the counter wheIi am trying to shop
Why is my credit card blocked? And why can I not get through the call centre number in the App to assist with credit card issues. Not everyone has time to go in to a branch for assistance. Please help ASAP
Do not trust discovery medial products I took up Discovery Flexicare and visited a detist on their network list. It's the first tooth extraction that ws done for anyone in my family. The dentist sent us the bill saying Discovery is not paying. Like how now? The plan clearly says "For a single tooth extraction, a maximum of 1 per quadrant per 365 days. of each additional tooth in the same quadrant: 1 per member per 365 days"
There is an issue with the Capitec App, specifically the scan to pay feature. it says payment unsuccessful but then the amount goes off twice. Capitec support staff are extremely lazy and unhelpful. I am closing my account after this simply because of their lazy staff. what happened to being passionate about resolving issues? I called their call center and reached out to their Facebook team. Both teams were unbothered about the issue and did not even bother to alert the App team about the issue. They are also refusing to assist with getting the payment reversed. Their App is the issue and they are refusing to look into it or assist with the reversal.
I sent something to be delivered for my gym coach yesterday to sympathise with her for the loss of her mom. But the order was not delivered. I sent Net Florist and email to follow up but they are not responding. Where is my delivery????
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