Active since Nov 2011
I had an excellent experience with Ben's Auto Clinic in Midrand. Their workmanship is top-notch and the quality of their service truly stands out. Every staff member I interacted with was polite, friendly, and highly professional. It's rate to find a company that delivers both great technical work and outstanding customer care - but Ben's Auto Clinic does exactly that. I would definitely recommend them to anyone needing auto repairs or servicing, and I'll gladly use them again if the need arises. Thank you to the team for making thw whole process smooth and pleasant!
I am so greatful for the assistance of Johannes Maseeme. Very professional and his service was great. The empathy shown too was noted.
I have had the worst experience in 30 years of doing an early upgrade. I did my early upgrade at MTN Fourways Mall with Mpho, and the manager, Francina. Mpho assured me that as per the system I was allowed to do an early upgrade. I took the 3 year deal where one hands in your old cell phone as well. I asked her how much the first bill would be due to the early upgrade and she said she was unsure and would let me know. I was then told to sign the 3-year contract. I asked if my debit order would still be the same as before and she said that it would and that the early upgrade just adds on the last few months to the contract. One week later a bill of R4 300 was debited. I have been battling for her to get this sorted out and no-one is assisting. Today she tells me that I agreed to a debit order of around R3 000 and that I signed for it. I would never in a million years sign for that amount. I am disgusted by the shocking service I am receiving from MTN. I would like this to be sorted out immediately, otherwise I am going to the owner of the franchise.
I joined MTN two years ago hoping their service would be better than my previous SP. I am trying to upgrade with MTN Fourways Mall. The attitude is shocking from both Tumi and Katlego. I am ready to change again as this attitude is awful.
One is not able to call Webafrica - ONLY WA them. They say that their support is available from 07h00 to 21h00. I tried on 7 Feb from 08h30, eight times to get assistance - absolutely NO response. This was to try to find out where my delivery was. Nothing arrived on 8 Feb - I tried from 16h57 until 19h16 to get assistance and no-one responded. Eventually it arrived on 9 Feb. I have now requested for assistance from 17h19 and up until today (10 Feb) NO ONE has responded - even though the support is supposed to work until 21h00. This service is shocking and I will be changing to another service provider. I have no internet connection and desperately need assistance. Clearly the people who work for Webafrica could not be bothered working after 17h00.
The best thing I ever did was cancel my two lines with Cell C and port to another Service Provider. I am amazed at how different the service is with the new Service Provider in comparison to Cell C from day 1. Chalk and cheese. To this day (about 5 - 6 months ago) still no one has contacted me to let me know where my upgrades are! The way the help desk liaises with me compared to Cell C is brilliant. Cell C needs to up its game with its staff and training. After all, they are in the Communications game. After around 20 years of sub-standard service from Cell C and eventually I left!
I received a call from Johannes from Cartrack on Friday30 September. I have signed up and have confirmed fitment into my vehicle for today, 3 October first appointment in the morning. Nobody has arrived and it is now 12h31. I have tried calling and two people so far have left me hanging. I now wish I had never ever considered signing up. If this is how the service is even before the instrument is installed in my vehicle, I cannot imagine what it is going to be like afterwards. I also agreed to Cartrack insurance calling me which they did immediately on Friday. I asked the person to speak louder as there was so much noise going on around him that he actually had the audacity to put the phone down in my ear and not call back. Thank heavens I will not be taking out insurance with them as I am looking and you guys will NOT be getting my business.
If there was a zero star rating, I would use it. I have received the most atrocious service from Cell C. I was called by one of their agents last week to do an upgrade which I did with both my numbers. I have tried changing my physical address with Cell C roughly 12 years ago. When the courier delivered a phone (not two, but one!!) they would not hand it over because my proof of address was different to what was on the Cell C records. It has taken me 12 people to speak to today to try to find out why only one phone was delivered and not two and why my address details had never been changed (since 12 years ago and yet I keep being told by whoever answers the phone that they have now changed it). The service of some of the staff is disgusting. I have right now just been told that I will need to cancel my upgrade and then re-do the upgrade!!!!!! I am livid. Think it's time I left Cell C. Yes sure, cancel the upgrade, but I will NOT be upgrading - I will be cancelling. I am forever having issues with Cell C, not to mention dialing 084 145 option 2......IT DOESN'T WORK!! Sort your issues out Cell C and train your staff to deal with irate customers - no use them keeping quiet on the other side - pathetic. Pretty obvious they read from a script - really irritating. Train them better.
Great atmosphere. Went there with the family - Klaus the owner and waiters are very friendly and all assist in orders. Inside the restaurant is a large screen TV which will be great during Winter for watching rugby! Food was excellent and so reasonably priced. Highly recommend this cozy restaurant. Thanks Klaus and staff for a great evening!
From beginning to end my case was handled with utmost professionalism. The treatment was absolute compassion and understanding from each and every single person I dealt with. Not once did I not know what was happening due to being kept up to date on a continual basis. A special thank you to Zandelee de Swardt, Ashleigh De Villiers, Cornelie van Schoor and all staff of de Broglio that have dealt with me. Not to mention the few drivers that helped me get to my medical appointments. The team of experts at de Broglio went above and beyond my expectations. Thank you, Michael, for you and your staff for your hard work and dedication to my case – I am forever grateful.
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