JF
Jenny F
Active since Sep 2011
23
Reviews
0
Industries
Reviews
23 reviews22 months ago
NuDebt *********** bullies
Nu debt must be investigated. They continue to threaten and harass me for an account which is completely up to date. Can somebody please do something?
0 replies
42 months ago
Disgusting service and no customer support whatsoever
As usual you have managed to embarrass me again by sending the wrong items. Initially I ordered a purple lava lamp and and a purple Rotating lamp. You told me you had no purple rotating lamp only blue . I asked you change both lamps to blue, you then said you had no blue lava lamps. I looked on your website and the blue lava lamp was available. After that, you ignored my emails. Yesterday when the the child opened his present, he had a blue rotating lamp and a red lava lamp! To top it all, the lava lamp which was supposed to be be a purple glitter lava lamp, is not a glitter lamp at all. Your service has become shocking and I am most unhappy with this purchase . I have never had this problem with Takelot and to even try and return something to you is virtually impossible. Your customer support and following up on complaints is virtually non existent. I will think twice before purchasing from you again
0 replies
42 months ago
Disgusting service Rockefellers Hotel Cape Town
This refers to Rockefellers Cape Town. I was booked in for 2 nights during July, which was paid in advance. I arrived late at night, the building looked nice from the outside and the decor was also quite nice. The hotel was however still under construction. There was no DSTV, if you wanted to watch Netflix, you had to use your own account. There was no tea or coffee station in the room and the view from the widow was a rubble site. There was no room service either. The next morning I received an emergency call to return to Johannesburg, which I did. To this day I have not received any compensation for the day and night I did not spend there, due to circumstances beyond my control. This is totally unacceptable and I would like a response from the management . Do not stay there ! PS; they don’t have parking either.
0 replies
42 months ago
Disgusting businesses Loot and Courier Company
In October I ordered a specific sports book for a very ill boy in Cape Town, for Christmas. In November Loot told me they could not source the book, although they advertised it and took my money. I then ordered a similar book as I was seeing the child on Christmas Day. I was promised delivery on the 15 December, then the 19 December and then the 22 December. When the book didn’t arrive on 23 December, I phoned Loot and was told they couldn’t get hold of the courier company as they had closed early. This was 16::00 on the 23rd. The lady at Loot said she would call me back. I waited till 17:00 and phoned Loot again.No answer, they had closed for Christmas. I got hold of a lady called Sithembiso who apparently was from the courier company. She told me “the parcel is marked returned on our side, Loot might have used another company for reattempt. we will communicate the issue to them” After threatening her with HellloPetetr she changed her story to “you might have the wrong company “ I went to Cape Town minus the book and to a heart-broken child. I am back in Joburg and have still not received the book or any form of communication from either Loot or the so-called Courier company. Today is the 27th December. No form of compensation can make up for this child’s heartbreak. I intend taking this matter further. The courier lady also referred to the courier company as “one of her businesses. People beware!
0 replies
43 months ago
Customs Johannesburg parcels go missing
Is there ANYBODY that can do anything about Customs Johannesburg. Parcels that took 10 days from China to Johannesburg, are lying in Johannesburg for months. There is no response from customs. Now the supplier does not want to ship to SA anymore. As he says, everything goes smoothly until the shipment reaches SA, then the shipment disappears. The supplier is then responsible for a credit. Please someone, do something. There are Christmas presents lying in Customs since October. This can not go on!
0 replies
44 months ago
Polmed Issue not resolved!
This is the reply I got from Polmed: Polmed's reply: 20 Oct 2022, 09:45 Hello Jenny Facer Thank you for submitting a comment to us through Hello Peter. Our representative tried calling you on the 17/10/2022 without any success therefore, an email was sent to you. We hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team I have not received any call or email! How was the issue resolved? Where is the email?
1 reply
44 months ago
Disgusting Government Service
I am so disgusted with Polmed. We have been on this pathetic Medical Aid for over 40 years, never had a problem until the ANC Government took over. My husband retired as a high ranking officer and we are on Marine plan, the highest plan Polmed has. Due to an accident , dentures were smashed and we phoned Polmed. We were told that we get a basic allowance of R3526. Per year ( for 3 members) and have a balance of R 1500 left. We also get an allowance of R14000 for specialized dentistry. We applied to use part of the specialized dentistry to pay towards costs and were declined. After paying this Medical Aid for over 40 yrs, they could not give us R4000 from a fund we never have, nor ever will use. The problem is that every Tom, **** and Harry with a year or two service in SAPS, with their large family’s, have plundered the Medical Aid. Polmed you are a disgrace. Unmarried members are allowed to put their partners and families on the Medical Aid, which was unheard of in the old days, when Polmed was regarded the Best Medical Aid in the country. Total abuse of the system causes loyal, long serving members to suffer. Shame on you! Fwd: 131022QBB47N - 64004945042 - 64004945042 [MI1151590488]
2 replies
44 months ago
Polmed a disgrace!
I am so disgusted with Polmed. We have been on this pathetic Medical Aid for over 40 years, never had a problem until the ANC Government took over. My husband retired as a high ranking officer and we are on Marine plan, the highest plan Polmed has. Due to an accident , dentures were smashed and we phoned Polmed. We were told that we get a basic allowance of R3526. Per year ( for 3 members) and have a balance of R 1500 left. We also get an allowance of R14000 for specialized dentistry. We applied to use part of the specialized dentistry to pay towards costs and were declined. After paying this Medical Aid for over 40 yrs, they could not give us R4000 from a fund we never have, nor ever will use. The problem is that every Tom, **** and Harry with a year or two service in SAPS, with their large family’s, have plundered the Medical Aid. Polmed you are a disgrace. Unmarried members are allowed to put their partners and families on the Medical Aid, which was unheard of in the old days, when Polmed was regarded the Best Medical Aid in the country. Total abuse of the system causes loyal, long serving members to suffer. Shame on you! Fwd: 131022QBB47N - 64004945042 - 64004945042 [MI1151590488]
0 replies
48 months ago
Makro ducking and diving again
I am still waiting to hear if you are going to replace my Impulse Sealer or send it in for another 3 week repair? I also want to know where my spare element is, which was in the box when I sent it in? Please respond ASAP because this is unacceptable and there is no after sale service from Makro whatsoever.
7 replies
49 months ago
Makro pathetic service
Makro is the most useless place when it comes to customer service. My son bought me an Avenia heat sealing machine for R1000. Within 2 weeks of usage, it would not heat up. I took it back to Makro, who would not replace it, but sent it in for repairs. This took another 2/3 weeks. I noticed that the spare element was not in the box when I got it back. The machine is now heating up, but after 15 days, it does not seal or cut, but burns through the Teflon is you set it on high and makes a terrible noise. The machine is useless again. I am not prepared to drive to Makro, hand in the machine and wait 3 weeks again. This is a 300mm machine, while on line one can get a 400mm with a guarantee, for half the price. Makro your products are below par and I will think twice before shopping there again.
3 replies
Review Distribution
5 Star
1 (4.3478260869565215%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.3478260869565215%)
1 Star
21 (91.30434782608695%)