The Rockefeller hotel
Unclaimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
The Rockefeller hotel
Unclaimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJD
Jerome D
1 reviews | Active since Jan 2020
25 Aug 2025, 09:03
Epic Experience.
Wow what an experience. Thank you Rocker Fellers Cape Town. For hosting my daughters 40th birthday party. On Friday the 22nd Aug. And epic experience. From the food to the the wine. We were well served food was timely and prepared to the highest of standards. The bar is well placed. We were welcomed with the best of greetings. To our waiters that had the patience of bearing with us Thank You Kindly. Rockefellers You Rock. I would certainly recommend you anytime for a function.
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Jerome D
1 reviews | Active since Jan 2020
25 Aug 2025, 09:03
Epic Experience.
Wow what an experience. Thank you Rocker Fellers Cape Town. For hosting my daughters 40th birthday party. On Friday the 22nd Aug. And epic experience. From the food to the the wine. We were well served food was timely and prepared to the highest of standards. The bar is well placed. We were welcomed with the best of greetings. To our waiters that had the patience of bearing with us Thank You Kindly. Rockefellers You Rock. I would certainly recommend you anytime for a function.
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Replies (0)TK
Tjema K
1 reviews | Active since Jan 2020
17 Sept 2023, 20:15
Atrocious service.
First night at the hotel, ordered at burger and 2 cold drinks at 20:35. At 22:00 we still had not received the order even though we followed up at 21:35. Lunch also took an hour to reach our table from time of order. A mere steak and pasta dish. Their dining service is atrocious. Rather use external food outlets to get your food.
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Tjema K
1 reviews | Active since Jan 2020
17 Sept 2023, 20:15
Atrocious service.
First night at the hotel, ordered at burger and 2 cold drinks at 20:35. At 22:00 we still had not received the order even though we followed up at 21:35. Lunch also took an hour to reach our table from time of order. A mere steak and pasta dish. Their dining service is atrocious. Rather use external food outlets to get your food.
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Replies (0)DS
DORRIS S
1 reviews | Active since Jan 2020
7 Jul 2023, 07:50
Excellent service
I was booked in at the rockefeller hotel from the 30 of June as it was my birthday and I discovered that the service is very excellent.the staff is always friendly the security is on point.i enjoyed their breakfast and the environment.room service is excellent.all equipments in the room are provided like hairdry.iron.water.and all other things.they made my birthday very special I'm happy with their customer service I recommend it to other people wishing to visit capetown.their phone number is 0210548448
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DORRIS S
1 reviews | Active since Jan 2020
7 Jul 2023, 07:50
Excellent service
I was booked in at the rockefeller hotel from the 30 of June as it was my birthday and I discovered that the service is very excellent.the staff is always friendly the security is on point.i enjoyed their breakfast and the environment.room service is excellent.all equipments in the room are provided like hairdry.iron.water.and all other things.they made my birthday very special I'm happy with their customer service I recommend it to other people wishing to visit capetown.their phone number is 0210548448
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Replies (0)JF
Jenny F
1 reviews | Active since Jan 2020
27 Dec 2022, 20:46
Disgusting service Rockefellers Hotel Cape Town
This refers to Rockefellers Cape Town. I was booked in for 2 nights during July, which was paid in advance. I arrived late at night, the building looked nice from the outside and the decor was also quite nice. The hotel was however still under construction. There was no DSTV, if you wanted to watch Netflix, you had to use your own account. There was no tea or coffee station in the room and the view from the widow was a rubble site. There was no room service either. The next morning I received an emergency call to return to Johannesburg, which I did. To this day I have not received any compensation for the day and night I did not spend there, due to circumstances beyond my control. This is totally unacceptable and I would like a response from the management . Do not stay there ! PS; they don’t have parking either.
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Jenny F
1 reviews | Active since Jan 2020
27 Dec 2022, 20:46
Disgusting service Rockefellers Hotel Cape Town
This refers to Rockefellers Cape Town. I was booked in for 2 nights during July, which was paid in advance. I arrived late at night, the building looked nice from the outside and the decor was also quite nice. The hotel was however still under construction. There was no DSTV, if you wanted to watch Netflix, you had to use your own account. There was no tea or coffee station in the room and the view from the widow was a rubble site. There was no room service either. The next morning I received an emergency call to return to Johannesburg, which I did. To this day I have not received any compensation for the day and night I did not spend there, due to circumstances beyond my control. This is totally unacceptable and I would like a response from the management . Do not stay there ! PS; they don’t have parking either.
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Replies (0)JL
Jessica L
1 reviews | Active since Jan 2020
30 Nov 2022, 06:55
The Rockefeller Hotel Restaurant
We went for dinner at the Rockefeller Hotel Restaurant and our experience was amazing. The service is great, the food is even better, and the costs are reasonable. All around an awesome dining experience!
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Jessica L
1 reviews | Active since Jan 2020
30 Nov 2022, 06:55
The Rockefeller Hotel Restaurant
We went for dinner at the Rockefeller Hotel Restaurant and our experience was amazing. The service is great, the food is even better, and the costs are reasonable. All around an awesome dining experience!
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Replies (0)BB
Bongiwe Beja-Ntsiko
1 reviews | Active since Jan 2020
20 Nov 2022, 06:40
Worst stay ever
I absolutely HATED my stay recently at The Rockefeller worst service most chaotic environment they’ve completely lost the plot. Stayed the earlier this year and was so impressed now I’m beyond disappointed. I checked in and didn’t even last 1 hour I left and requested a refund. I WILL NEVER STAY THE AGAIN, so yourself a favour and find another place avoid utter disappointment. I give it 0/5
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Bongiwe Beja-Ntsiko
1 reviews | Active since Jan 2020
20 Nov 2022, 06:40
Worst stay ever
I absolutely HATED my stay recently at The Rockefeller worst service most chaotic environment they’ve completely lost the plot. Stayed the earlier this year and was so impressed now I’m beyond disappointed. I checked in and didn’t even last 1 hour I left and requested a refund. I WILL NEVER STAY THE AGAIN, so yourself a favour and find another place avoid utter disappointment. I give it 0/5
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Replies (0)IL
Itumeleng L
1 reviews | Active since Jan 2020
31 Oct 2022, 22:10
The Rockefellar Hotel and Residence Cape Town is not a LUXURY!
From the moment I walked into the hotel the service was HORRIBLE! No one to help with carrying bags, I waited 20min it’s just to check in because there 1 person at the front desk, the room service menu is very limited - if you are lucky enough to even find the room service menu in your room ( we had to call and ask reception to bring it up ) and last but not least the water in the fridge is hot because the fridge is off!!!! The staff is rude and just not willing to assist! I stayed less than an hour, checked out and went to another hotel. The Manager did not even apologise! It’s not worth it, not worth the price. The Rockefellar Hotel and Residence Cape Town is not a LUXURY !
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Itumeleng L
1 reviews | Active since Jan 2020
31 Oct 2022, 22:10
The Rockefellar Hotel and Residence Cape Town is not a LUXURY!
From the moment I walked into the hotel the service was HORRIBLE! No one to help with carrying bags, I waited 20min it’s just to check in because there 1 person at the front desk, the room service menu is very limited - if you are lucky enough to even find the room service menu in your room ( we had to call and ask reception to bring it up ) and last but not least the water in the fridge is hot because the fridge is off!!!! The staff is rude and just not willing to assist! I stayed less than an hour, checked out and went to another hotel. The Manager did not even apologise! It’s not worth it, not worth the price. The Rockefellar Hotel and Residence Cape Town is not a LUXURY !
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Replies (0)NS
Natalie S
1 reviews | Active since Jan 2020
4 Feb 2022, 17:07
New Hotel - The Rockafella, Excellent
The Rockafella Hotel in Cape Town is absolutely stunning however their manager JD Vandersandt is outstanding!!! The service, warm welcome, professionalism and manners were impeccable!! Thank you Rockefeller and especially to JD!!! I’ll Definitely be back Natalie Sanders
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Natalie S
1 reviews | Active since Jan 2020
4 Feb 2022, 17:07
New Hotel - The Rockafella, Excellent
The Rockafella Hotel in Cape Town is absolutely stunning however their manager JD Vandersandt is outstanding!!! The service, warm welcome, professionalism and manners were impeccable!! Thank you Rockefeller and especially to JD!!! I’ll Definitely be back Natalie Sanders
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