JV
jandrie S
Active since Sep 2011
7
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0
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Reviews
7 reviews72 months ago
Two thumbs up
My wife received her watch from Watch Republic via Ram Couriers today. There was a bit of a delay in the beginning but after she made contact with their head office the communication was instant and responsive . They assisted professionally and received two thumbs up from me. I have purchased two watches from them in previous years and will recommend their online platform. I have also purchased 2 watches in previous years from their Atterbury outlet and was also met with outstanding service. Thanks Watch Republic .
1 reply
82 months ago
Victoria Beachcomber Worst Holiday experience Ever.
Been to Beachcomber Victoria recently and had the worst time ever. Since returning to South Africa I wish I saved just a bit more money to have rather spend it at another resort. Imagine eating bland omelettes or pancakes that taste like rubber even if it is freshly made. Do something about the flies at the food stations. The staff behind the ice cream counter could almost not speak a word of english. Another employee at the paddle boats literally did not understand anything and used sign language to point out that I need to grab a paddle , then afterwards saying nothing only showed towards the markers where to paddle . Ridiculous. Beachcomber should get their act together, language screen your employees and get them happy pills or something. It seem that all staff where unhappy, The porters , the towel change station employees, The motorized boat staff. The Restaurant staff. My word I am not there to motivate your people to be friendly. If anyone reads this please do not get your expectation to high for Victoria, it was disappointing and what is up with your wifi, My room didn't even have the ability to connect? This review will also probably be met with Beachcombers automated response of " We are so sorry you didn't have a good time, they are always trying to improve etc." But not to worry I will never visit any of your resorts again. My review might only be a drop in your bucket so reply or not , just know I had the worst time ever.
0 replies
122 months ago
Awful Reponse Time Misses culprits
<p>I have 2 properties connected to ADT. I have tried other security companies and it seems that the service just gets worse. I pressed a panic today in light of a supicious car noticed on my CCTV. The Culprit had ten minutes to scan and look at everything around my property. The ADT response took around 12-14 minutes and conveniently missed the car and the culprit.</p> <p>I trusted ADT to watch over my family and respond to Panic activations without dispair. When the Gaurd finally showed he was more interested in reaching for his reponse receipt book than secure the boudry wall.</p> <p>Awfull service , I am discusted in my security choice. I will be looking intensively at alternative security companies. </p>
1 reply
123 months ago
Excellent Service from Bonnie
<p>A week ago a holiday to Budapest got delayed due to the sudden hospitalisation of one of our family members. We stood the risk of forfeiting all of the hard earned and saved up money on the shifting and or cancelattion due to the 11th hour incident. The matter was brought to the attention to a senior manager called Mrs Bonnie who promised to do everything in her power to help and minimise any financial losses which could be incurred. As with the poor service in which South Africa different segments finds itself I believed that the matter was a done and all was lost. To my surprise I was informed earlier the week that Mrs Bonnie managed to talk to all the stake holders involved and managed to retrieve some of the refunds enabling us to retake the vacation at a later stage. Mrs Bonnie restored my faith in professionals like herself and that there is still hope for the people driving service with the passion and sincerety as she did. I would like to take the oppertunity to personally thank Mrs Bonnie. Thank you for excellent Service. </p>
1 reply
123 months ago
Poor Service and Assistance. No one Answering Emergency Number???????
A family member has been hospitalised and a trip had to be transferred and or cancelled. We phoned the emergency number 3 days prior to help us with the change in flights and accommodation arrangements as we only would be able to do the trip in June. Unfortunatelly my mother tried for the first time ever to use a travel agent Imagine holidays. A certain madam called Sandy based in Cape Town phoned me up to assist the morning of depature asking for all the same information as given by myself on the Saturday. ( Rudest representative in the world) ( Did I waste my time phoning Imagine on Saturday). She said that the transfer of the trip would escalate into the tens of thousands extra or more conveniuently for them we had to cancel and forfeit the entire holidays' worth. So what choice to we have ? Add almost R20000 to shift a holiday estimated originally to the same amount. Then We could just as well book an entire new trip. Take it from me I have always used booking.com. Rather book your own holiday. I took the time to phone up the destinations she where to stay and travel with which said that they understand the family repsonsibilty and would be accommodating for a shift however I still need to go via the travel agent. The travel agent will no doubt receive a free transfer or a refund which they will just absorb. I will no be in contacvt with each of there suppliers to share my experience. Also do not try the emergency number no one answered today. I did fax a cancelation letter just for the record. Service like this ads to South Africa going to the dogs.
2 replies
125 months ago
Do not ever buy from GM Hatfield nor GM South Afri
This was the worst purchasing experience ever. When deciding on a vehicle to purchase steer clear from the entire GM Company as a whole. We had to sign purchase documents 3 times. We had to wait 2 hours at the dealership at collection, We finally collected the Utilities only to be notified to stop the branding process as the vehicles was to be recollected and swopped for two other vehicles. The entire sale took 30 days. We asked for a formal apology, we received a half hearted email from the principle. We complained to GM SA but wasted our time. We told our story to the independent service surveyors which also was a waste of time. MAYBE we should tell our story to all GM dealerships situated around the world. <br> <br> Just to sum up the worst service ever we didn't even receive a fruit basket with the delivery of the two vehicles nor did my two employees which bought a utility and Isuzu respectively. <br> <br> If I could save only one person the trauma from engaging a sale with GM South Africa our complaint to Hello Peter would be worth while. <br> <br> Disgusted to the core with the purchase made at GM Hatfield <br> <br>
0 replies
134 months ago
Fuel Bill Deducted Twice
Made a quickstop for some diesel 50 on my way to Warmbath on the 19th of May 2015. The petrol attendant swiped the capitec card for R250. It went down on my courtesy sms and the attendant said here is a slip saying failure because of a communication error. He swiped my card again and the same amount again registered on my phone again by sms. The total deduction was now R500. I enquired the double deduction whereas the attendant assured me I have not to worry the bank will reverse the transaction. WELL WHAT DO YOU THINK HAPPENED Yes still no rectification. O and also no response from Total as I did email them on the situation. <br> <br> Thanks guys I will fill up prior reaching your station. <br>
1 reply
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