Bellah K

Active since Aug 2011

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Reviews

21 reviews

RCS Group Registered Credit and Financial Service Provider

4 months ago

Non-Receipt of Electricity Token Purchased via RCS Builders’ Card

On 01 April 2026, I purchased electricity using my RCS Builders’ Card through Blue Label. I have not received the token. I immediately contacted your toll-free support and was assured that my issue would be resolved within five days. To date, I have received no feedback. Instead, I have been passed from one department to another with no resolution. This is completely unacceptable, as I was left without electricity over the Easter weekend, causing significant inconvenience. I demand that this matter be resolved immediately and that I receive the token without further delay. I expect a prompt response confirming the resolution.

0 replies

Blue Label Connect

4 months ago

Non-Receipt of Electricity Token Purchased

2 replies

Ackermans

19 months ago

ACKERMANS VOUCHERS QUESTIONABLE

In December 2023, I purchased clothes from the Ackermans store at Wonderpark Mall. However, due to incorrect sizing, I returned the items in January 2024. As per the store’s policy, I was issued a voucher instead of a cash refund, for the value of R519.80. I received an SMS confirming the voucher and its validity until 09 January 2027. I have attached herewith the screenshot of the sms. On 09 January 2025, I visited the Wonderpark Mall store to redeem the voucher. Initially, I was unable to locate the SMS, and the store manager informed me that without the SMS, the voucher could not be redeemed, effectively forfeiting my entitlement. After searching diligently on my phone, I located the SMS and proceeded to use the voucher. However, when the teller entered the voucher number, I was informed that the voucher did not exist in the system. After further attempts, the system showed an available balance of R345.95 instead of the original amount of R519.80. Despite my insistence that I had not used the voucher previously, the teller could not explain the discrepancy. I am deeply dissatisfied with this experience and the lack of clarity provided by your staff. As a loyal customer, I expect Ackermans to uphold its commitments and provide transparent, fair service. I request the following: A detailed explanation for the reduction in the voucher balance from R519.80 to R345.95. Reimbur*****t of the full amount of R519.80. Now they are shifting the blame to Tenacity Financial Services. The transactions were made with Ackerman's not Tenacity Financial Services

0 replies

UberEats

34 months ago

UBER EATS took my money

I ordered a meal from Nandos NelPark amounting to R229.80 that was debited TWICE from my account, amounting to R459.60. THE FOOD NEVER ARRIVED. MY KIDS SLEPT HUNGRY!! THE ORDER IS NOT EVEN LISTED IN MY ORDER HISTORY. PLEASE REFUND MY MONEY. I have sent e-mails and I'm being referred from pillar to post. Their website "HELP' button is not even relevant to my situation. No one is willing to help. All I know is that I want my money paid back into my account.

0 replies

Vodacom

57 months ago

Vodacom contracts a scam

Wrote about how vodacom sold me lies. Bthat was 2 weeks ago. A representative from vodacom has since promised to contact me. I'm still waiting for my take a lot voucher for my contract renewal on ***.number

2 replies

Vodacom

57 months ago

Vodacom lied to me

I made an upgrade in September 2021 and I was expecting a R1000 take a lot voucher. Since then, everytime I call no one wants to help me and I'm told different stories. Vodacom scammed me and all I want to do now is to cancel this contract with immediate effect because I was sold lies. The contract was - NO PHONE + 20GB DATA X1 + R1000 takealot voucher @ R125pm on Red Flexi 125. Can someone help me get my voucher or else cancel this contract because I was lied to.

3 replies

UberEats

61 months ago

Uber Eats - McDonald's poor service

Used Uber Eats to order McDonald's. They delivered from Pretoria West They captured wrong order on their till and delivered order with missing item. Uber driver was very rude shouting at me when I tried to explain.

0 replies

The Courier Guy

67 months ago

The Courier Guy stole my parcel - SCAM

I was expecting a parcel and the Courier Guy was supposed to deliver it to my address. I ordered the parcel in September 2020 from overseas. When I enquired from the company they confirmed that the parcel was sent and is with the courier guy. When I call them they tell me the parcel was delvered. I don't know where they delivered the parcel and no one want to give me answers. They keep on dropping my calls. I called their number ***and they have confirmed that the parcel was with the pretoria office and they said I must find out from them on the number ***. I called the number and the staff there keep on dropping my calls when I want to know what happened to my parcel. I want to know the driver that claims that he delivered the parcel to me and I also want to know who signed for it because to my understanding the receiver must produce identity to ensure that they are the rightful owner of the parcel. I'm told Morne is the area manager but he keeps avoiding me when I call. Same applies to everyne who picks up the phone at their office. I'm holding them responsible for my parcel and want them to refund me if they cannot locate where they delivered my parcel. Waybill: TCG***9

0 replies

Metropolitan Life

67 months ago

Metropolitan - Not a good choice

In June 2020 I sent a change of banking details to Metropolitan for my funeral cover. To my surprise in November they tell me that my policy has lapsed. After explaining to them that my debit order details were changed and that I got that confirmation, they realized their mistake and made necessary changes on their side as they have initially ignored my email. On 25 Nov 2020, they have debited my account with R380.00 (monthly premium R95.00) saying they are debiting for the previous months that my policy was not debiting. I was assured that my policy has been updated and active and that going forward they will debit the correct account. Now today I'm told my policy lapsed long time ago and cannot be activated. Why did Metropolitan take my R380.00 from my account in November 2020? Again, is the policy not lapsing after 3 months of not being paid? They always say calls are recorded. Can they please check my conversation with them in Nov 2020. I want this policy reactivated as soon as possible. I have 2 policies with metropolitan of which I'm paying R841.00 monthly for the other one. I'm now thinking otherwise.

1 reply

Ok Furniture/Power Express

68 months ago

OK Furniture Marapyane (Katale Square)

I bought a fridge at OK Furniture Marapyane (Katale Square) on 27 November 2020. I bought it cash. The promised to deliver the following day. Never delivered and no contact was made from them to let me know of the delay. Finally when they delivered on 19 December 2020, the fridge is not working. Replace the fridge or give my money back. I don't want it to be fixed. I want a new one.

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

1 (4.8%)

2 Star

1 (4.8%)

1 Star

19 (90.5%)

Bellah K

Reviews

Non-Receipt of Electricity Token Purchased via RCS Builders’ Card

Non-Receipt of Electricity Token Purchased

ACKERMANS VOUCHERS QUESTIONABLE

UBER EATS took my money

Vodacom contracts a scam

Vodacom lied to me

Uber Eats - McDonald's poor service

The Courier Guy stole my parcel - SCAM

Metropolitan - Not a good choice

OK Furniture Marapyane (Katale Square)

Review Distribution

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