Moira K

Active since Jul 2011

Reviews

Industries

Reviews

16 reviews

8 months ago

Beware of Home design Furnisher's

We order a sofa from this company on 5 November 2025 and were told delivery would be in 2 weeks. They then also charged us R2499 insurance on delivery which like a fool I paid thinking our sofa was going to arrive. This company is a scan - the account for the deposit is in a private individual's name - not the company name as on the invoice. We have contacted the ***** department at Nedbank and also laid a claim of theft although I doubt we'll ever see our money. Just posting this so that others may not get taken in by them. Very sorry as they offered the exact design we were looking for. Beware. They come up as a company when you use your search engine looking for sofa's or other furniture.

0 replies

dotsure.co.za

17 months ago

Dotsure - a company that lives up to it's advertising

What a pleasure to deal with this company. Lodging a claim is easy and effortless and my claim was paid out in 24 hours. The Bot is set up correctly, but when I've dealt with staff over the phone, they are very friendly and helpful

1 reply

DStv (MultiChoice)

17 months ago

Bad DSTV technical experience

My extra view decoder was working perfectly and one day it just stopped working. I phoned DSTV and they couldn't reset it. I bought a new decoder, installed it as the primary, my old primary decoder, which was working, was installed as the extra view decoder. My technician spent 30 minutes on the phone to DSTV and eventually I got a picture on the secondary decoder. This lasted all of 30 minutes. When I phoned back I was told my technician didn't know what he was doing and that they have set up my extra view correctly. However, the fault is on Multichoice's side as I had a picture. One cannot get to anyone to lodge a complaint and the last time I phoned I was just cut off with the lady being adamant that it was my technician's fault. She did not listen to what I told her. I'm frustrated and angry. My technician thinks it's because I'm using an older explorer and that the issue arose when their systems were upgraded. It seems the new decoders connect to each other wirelessly but I have a perfectly good decoder that works. There's nothing wrong with my decoders except that they are the older models. I don't know how to resolve this without spending more money which is what they want.

0 replies

Power Steering Solutions

22 months ago

Outstanding service

A year ago I had to have the power steering on my vehicle repaired. This was done by Power Steering Solutions in Cape Town. I live 90 kms away. 5 days out of warranty, the power steering gave trouble again. They fetched my bakkie in Malmesbury, repaired the problem and brought it back to my car guy in Malmesbury at no cost to myself. I cannot express how appreciative I am of their outstanding service and work ethic. So rarely found these days. To Jayson and his team, well done.

0 replies

Clinique

25 months ago

Apology to Clinique

My apologies to Clinique who had processed my refund, but for some reason it did not reflect in my bank account. Still no excuse. My fault. It is reflecting now.

0 replies

Clinique

26 months ago

Poor service from Clinique

I recently bought products from Clinique online and although I paid for my order, the order stayed in the checkout box. Ihe money was refunded without any problem. I tried again and the same thing happened. After a week i enquired as the the where abouts of the refund and I was sent proof of payment which clearly states there was an error in the payment as well as having no bank reference. When I enquired and told them the repayment wasn't processed, I was referred again to the supposed deposit and told to refer to my bank. My bank has NOT received any payment. It is impossible to contact anyone as they only have and online platform. i am unable to phone and actually speak to someone to get this sorted and I am out of pocket in excess of R1000. Very disappointing as I like the brand but not likely to use their online platform again.

0 replies

Eskom

33 months ago

Eskom at it's *********** best.

Well by some miracle the new owners of the house we sold managed to change the account into their name. The same day, 23 September 2023, they came to read the metre - another miracle. That is where the good news stopped. When I got my final bill, they had back dated the account to my July account and then proceeded to charge the new owner from end July, even though I had paid those accounts up to end August - waiting for the September bill where my bill would be finalised. Now the new owner is having to pay again to keep her lights on when this the outstanding amounts are not for her account and I had already paid them. My final account should have been when the reading was taken in September and the new owner should've received her first account in October. And do you think anyone comes back to you to try and sort this mess out - seems they just can't see the problem. We just get no response from Eskom and don't know who to contact anymore. We both got accounts this month without any adjustments on them.

0 replies

FGro Red

35 months ago

Our broker, Cameron Groupe, has been an absolute star going over and above every time I've had a query or claim

Our broker, Cameron Groupe, has been an absolute star going over and above every time I've had a query or claim. Always available and happy to help with the smallest enquiry. Many thanks

1 reply

dotsure.co.za

40 months ago

Efficient and great service

Tamryn Hendricks signed me up and I can highly recommend her for her efficiency and professionalism. Process was effortless and was a pleasure dealing with her.

1 reply

Skechers South Africa

51 months ago

Exceptional shopping experience

On Wednesday I went into the canal walk branch of Sketchers and had an exceptional shopping experience. My complements to the young shop assistant who listened to my requirements and brought me the shoes she thought suited my needs. Not only was she helpful and courteous but went out of her way to make my shopping experience as easy as possible. Wish there were more assistants like her. Well done

0 replies

Review Distribution

5 Star

9 (56.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (12.5%)

1 Star

5 (31.3%)

Moira K

Reviews

Beware of Home design Furnisher's

Dotsure - a company that lives up to it's advertising

Bad DSTV technical experience

Outstanding service

Apology to Clinique

Poor service from Clinique

Eskom at it's *********** best.

Our broker, Cameron Groupe, has been an absolute star going over and above every time I've had a query or claim

Efficient and great service

Exceptional shopping experience

Review Distribution

About

Community

Businesses

Follow Us