Dumisani L

Active since Jun 2011

Reviews

Industries

Reviews

12 reviews

Government Employees Pension Fund (GEPF)

3 months ago

GEPF The Worst Government Institution

I am writing to lodge a formal complaint regarding my unpaid claim with GEPF. Details: Claim *** Pension Number: ***0 Date Submitted: 5 March 2026 It is now 19 May 2026, which is well past the 60-day turnaround period GEPF commits to for processing claims. Despite submitting the claim on 5 March, I have not received payment or any update on the status. I have sent multiple follow-up emails since the 60 days lapsed, but I have not received a single response. The lack of communication and the extended delay is causing significant financial stress and frustration. I request that you: 1. Urgently investigate the status of claim ***. 2. Provide a written explanation for the delay. 3. Confirm the date by which payment will be made. If I do not receive a response within 7 days, I will escalate this matter to the Pension Funds Adjudicator and the relevant oversight bodies. Please treat this as urgent. You can contact me via this email for any further information required.

0 replies

Government Employees Pension Fund (GEPF)

3 months ago

Worst Customer Service and Poor Communication

The Worst Service & Poor Communication by GEPF Two Pot Claims Department

0 replies

Department of Home Affairs

7 months ago

Birth Certificate Application: After 11 Months Still Not Assisted

Good afternoon, I wish to once again express my disappointment with lack of positive service at Home Affairs. I am from Khayelitsha Branch again today ,my birth certificate that I app**** for in 2025/02 is still not issued. This is a third email I'm sending out of frustration,with absolutely no assistance. Today 20 January 2026, I'm told National Office needs to do their part before I can be assisted by them. I sent their National Office two batches of documents they requested and yet I still can't be assisted. What should I do now ? I need this certificate for a very important process pertaining to my career. Can I get assistance please. If I run to the higher offices and the media ,I will again be labelled as a bad person. How must we get a right office service if the office that should assist can't assist me? I am about to escalate this matter out of frustration.

0 replies

Vodacom

7 months ago

Vodacom with poor customer care

Very poor customer service. They now ask us to drop the call and their robot will assist,you go to the robot and it tells you it is experiencing technical problems. What must we do to get human assistance from Vodacom ?

3 replies

Lendplus Technology (Pty) Ltd

13 months ago

Rude Customer Care of Lendplus Staff

The worst institution ever, rude staff and so unsupportive and helpful. Their people are very rude ,I spoke to a guy called Leighton recently and he is not deferent from the rest of them that we find on a customer care. They are extremely rude.

0 replies

FNB (First National Bank)

13 months ago

FNB Home Loans Unauthorised Bond Deduction : Failing to Refund

FNB Home Loans deducted an amount greater than my bond without my permission or any authorisation. I brought this to their attention today it's 4 days later and they have been sending me from pillar to post with no one giving me a solid answer on when are they going to refund my unauthorised deducted money. I was initially told that the payment has not cleared on their side and I must send a proof of payment and I did ,today I'm told that the matter has not yet been actioned. Sajra,Vuyokazi and Anne have been assisting me but not giving me any sign on when will my money be paid. This is a serious financial inconvenience as the amount they took is significant. Please help me.

1 reply

Lendplus Technology (Pty) Ltd

13 months ago

Lack of Accountability and Poor Client Service

I wish to express my disappointment with this institution. I have made a request that they must deactivate my account on their platforms (Apps and Website), they keep on deliberately ignoring my request. I am aware that the NCR makes provision that financial institutions must keep data for at least five (5) years in their records but doesn't give them a right to actively keep your profile on their platforms. I kindly ask that they remove my profile on their website and app (deactivate account). They can keep the records in their archives. I have been communicating with this institution with no response or feedback. Please help.

0 replies

Cool Ideas Service Provider

14 months ago

Very Poor Service and Unprofessional

Dear Cool Ideas, It has been some time for me expressing your lack of responsibility when your internet is down. You guys don't tell us what's the problem and we lose out on our connection time that we paid for with absolutely no regard from your side. It unprofessional and disrespectful to us your customers that we must be without connection without your team having alerted what the problem is. We paid for this service and it is a prepaid , everytime we aren't connected for hours ,means we donated to you money as the service couldn't be provided. The same service we use for our businesses and other important things . Now we must try figuring out on our own ,as to why is the problem because you didn't even send us notices. This is rude and unacceptable. Regards DF Lutweyi ***

1 reply

Yesplay

16 months ago

YesPlay Refusing to Permanently Delete My Account

These people are refusing to permanently delete my account on their system ,claiming their system doesn't allow it. I believe they can't keep my information without my right. Kindly advise which legal steps I can take to compel them to remove my information on their system.

5 replies

Lendplus Technology (Pty) Ltd

26 months ago

Very unprofessional and poor company: Lendplus Loans

This is a very unprofessional loan shark that disrespects it's clients. With an extreme lack of compliance,they are using my data without my permission,even when I have asked them several times to clear my data in their system and they are just ignoring me. I am now taking the legal route now.

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (8.3%)

1 Star

11 (91.7%)

Dumisani L

Reviews

GEPF The Worst Government Institution

Worst Customer Service and Poor Communication

Birth Certificate Application: After 11 Months Still Not Assisted

Vodacom with poor customer care

Rude Customer Care of Lendplus Staff

FNB Home Loans Unauthorised Bond Deduction : Failing to Refund

Lack of Accountability and Poor Client Service

Very Poor Service and Unprofessional

YesPlay Refusing to Permanently Delete My Account

Very unprofessional and poor company: Lendplus Loans

Review Distribution

About

Community

Businesses

Follow Us