KP
Kirusha P
Active since May 2011
10
Reviews
0
Industries
Reviews
10 reviews26 months ago
Horrible Batteries - short life span
Horrible Batteries that just only lasted right up until the guarantee ended. Upon contacting the company we where told we lucky it lasted even 6 months with load shedding stage 6. Definitely be wary when purchasing from this company. I wish I had looked at reviews before buying their batteries.
0 replies
27 months ago
One Plan Pet Insurance is very underhanded when dealing with customer premiums
I downgraded my policy with one plan, on the 1st day of the month they send me a new policy and debt my account. The amount they quoted and the amount on the policy was much higher. The service at one plan has gotten really bad. they are slow to respond, and their premiums are not aligned with their benefits. Initially when they sign you up, they quote a good premium but once they have you has an established customer, they start upping the premiums ridiculously, my car insurance doesn't even go up like the way they increase their pet insurance. It seems they like to leech off their existing customer base.
1 reply
47 months ago
Quick helpful service
Quick helpful service. So many businesses rarely respond to WhatsApp close to 5pm but they did and they made sure my enquiry was resolved in the same day. Thank you Busisiwe Motha
1 reply
48 months ago
Horrible Claims Process from Momentum
Momentum Claims process is horrid. I have barely claimed in the last few years. I had to claim for the last 2 hospital visits and have been met with 2 rejections with unclear reasons as to why they are not paid. The surgeon is not sure why they aren't paid and momentum give some paltry reason with no further details. The people at the call center are not helpful at all as we are not allowed to speak directly to the claims department. I am now forced to pay for these procedures myself and will be taking it up with the ombudsman. Definitely time to consider another medical aid.
3 replies
54 months ago
Quick helpful efficient service
Quick helpful efficient service. Also quite touced that they wished my pet well in his procedure, since our pets are part of our family.
1 reply
63 months ago
Worst insurance ever
Worst Insurance ever. Been with them over 3 year and both claims due to a storm have been rejected, with the excuse of gate maintenance, even though it stopped working after a storm. Their claims process is also horrendous.
1 reply
63 months ago
LTE TO FIBRE.....DISORGANIZED and HORRIBLE CUSTOMER SERVICE
A sales consultant called me about migrating from LTE to Fibre. He assured me there would be no cancellation fee and it would be a continuation of my existing contract. Fiber was installed and setup but no one cancelled my LTE contract. When I called the call center, absolutely no one could help me. Everyone at the call center insisted I would incur a cancellation fee. They have also messed up my fibre billing and somehow doubled it. So now I have a LTE bill and a separate fibre bill. It's a complete headache dealing with them. I honestly wish I never took the sales person's call. Very disorganized organisation, every consultant tries to push you onto another consultant and pretty much tells you not my problem.
0 replies
74 months ago
Horrid Service when it comes to claim's process
This was my first time getting pet insurance and I deeply regret choosing them. Horrible service when it comes to claim time. Like one of the other reviewers mentioned their is stringent red tape when it comes to claim time. This is my third time claiming and I'm expected to harass a very busy vet for all possible details relating to the claim. Due to lockdown, I had to take my dog to a vet closer to home with an xray machine, who is not his regular vet. Biggest mistake in choosing them as an insurer for my two dogs, I had taken this insurance out when both where pups. I am just glad I picked up on their horrid service while my dogs are still young and fit, so I can change to a better insurer.
1 reply
81 months ago
Extremely slow service for warranty claims
Extremely Slow service from Trojan. Definitely would never purchase Trojan equipment again.
0 replies
83 months ago
Absa idirect - Horrible Service and after 3 months my car is still not back to it's original state
A true measure of any insurance company is when you have to claim. Absa idirect is one of the worst insurance companies to deal with ever. A suggestion to anyone out there is to avoid insuring with Absa idirect. Sadly my car is also financed with Absa. I had the unfortunate position of having met in an accident, where another car hit me from behind and I went forward and hit the car in front of me. The assessor from Absa has been rude to me on a number of occasions, The loss adjustor took his time approving the claim, with me having to continually follow-up to get approval, to the point where we argued over the delay in approval. Once the car was finally fixed, within the week of having the car, at 10pm on a Friday night, the car started rattling and overheating. The car had to be towed from my yard by the panel beater. The car was fixed and I fetched the car from the panel beater. Not one month later the car started jerking uncontrollably when in reverse or drive. Almost causing me to hit the car in front of me while driving. The car is now still not sorted, with me having to call the assessor, Toyota service center, the panel beater and the assessor's manager in order to get any sort of feedback. I have lodged a complaint with Absa idirect with no one from their complaints contacting me back. Absa idirect is now placing the blame on the panel beater and also questioning the workmanship of Toyota. The assessor is sticking to his report that even though my car had a front smash and the chassis was bent, there was no mechanical damage, My car is a 2018 Toyota Yaris, with under 26000 km on the clock. Prior to the accident, I had no issues on the car, I purchased the car for reliability and that is what I got till my accident. Absa idirect has failed to provide me back with my reliable car, and have on two occasions put my life at risk by giving me back my car with serious mechanical issues. My accident happened on the 10th April. It is now the 30 July and I am without a vehicle, while still paying car payments and paying my monthly insurance, Worst Insurance company ever!!!!!
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (20%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)