DF
DIANE F
Active since May 2011
85
Reviews
0
Industries
Reviews
85 reviews1 month ago
WHAT IS GOING ON, FNB????? IT'S TIME TO FIND A NEW BANK
I made an 'immediate pmt' on Monday afternoon because it was urgent and I wanted the pmt to go through IMMEDIATELY!! An hour later I received a call from FNB asking if it was me who made the pmt. Really??? This morning I made a payment FNB to FNB. It's now 19:55 and that payment has still not reached the receiver and yet went off my account immediately. I have just received a mail from a person I paid on the 12th May asking if I had remembered to make the payment. Really????? My personal banker says there are no restrictions on my accounts. I have pvt, business and investment accounts but I'm now ready to sue FNB!!! What is happening to the payments they take from my account but don't pay across to the people I'm paying WHEN I MAKE THE PAYMENTS?? This is madness!!!
2 replies
1 month ago
CHECKERS SPECIALS ARE A COMPLETE FARCE!!!!!
Be very aware of Checkers so called specials!!! I purchased 2 x Whiskas pouchers which were advertised on special for R249. Here's the ad: Whiskas Kitten Classic Meals In Gravy Wet Cat Food 12 x 85g BUY 2 FOR R249 Deal expires 10 May 2026 Buy Any 2 Whiskas Cat Food 12 x 85g For R249 After much toing and froing - and the manager was doing her very best to assist - this is what I was told ........ If the word NEW is on the label on the shelf, then no matter if there is a big sign telling you about the special and it's on all their websites, it will not pull through at the tills!! Have you ever!!! An institution as big as Checkers would rather ***** from the public - because that's what it is - than find a way to fix their system. I was in that store for over an hour!!!! Bizarre. What a waste of time but I was that determined to get to the bottom of it. So remember to check your till slips if you think you're getting a good deal. You might very well not be
0 replies
3 months ago
DO NOT BUY AN ISUZU!!!!!!
Whatever you do – do NOT purchase an ISUZU and definitely not from their Midrand branch. We bought a brand new ISUZU X-RIDER 1.9 (close on R700 000) and have had nothing but ongoing trouble from day 1. It’s been a complete and utter disaster and disappointment from the outset. They have provided a ‘loan vehicle’ but why should we keep having to put up with that?? The current loan vehicle is inferior to what we purchased and there is absolutely no urgency in trying to fix our vehicle which has now been back 3 times!!! Nobody cares. Plus their stance is one of arrogance and complete indifference. Tomorrow’s another day …………
0 replies
4 months ago
STANDARD BANK STAFF CLEARLY ALL WORK FROM HOME BECAUSE THERE'S SIMPLY NO RESPONSE FROM ANYBODY!!!!!
We have now sent 4 emails and made as many phone calls for assistance to get an amortisation report for a company vehicle financed through Standard Bank. And nothing - not a word. Despite being given the correct email to use. There's simply nobody there!!!! A complete waste of time for a CEO, GM and Finance Manager as we've desperately tried to get this report in order to complete Financials. Standard Bank however doesn't care one bit. It's all a big fat holiday for them. Clearly no management in this dept. NADA!!!!!! Next step - report them to SARS for holding back important information.
3 replies
4 months ago
TELKOM IS BEYOND USELESS!!!!
Telkom is a complete and utter waste of time!!! I spent days trying to resolve an issue on my email address. Finally found someone who could assist - all was good for about 3 weeks and blow me down, I'm back to square one. I have just held on for over an hour (OVER AN HOUR!!) to speak to someone in customer service and finally just gave up. I have requested for a call back. I'm not going to hold my breath. Whatever you do ..... don't go with Telkom. They are beyond useless. You have been warned!!!
0 replies
4 months ago
CLICKS ONLINE SHOPPING A DISASTER
Don't ever try to shop online with Clicks - it is a disaster!!!! I tried really hard to place an order - with my ID; with my Clicks card - they had every bit of information about me they could ever need, but no - round and round I went having to start from scratch every time. What a complete waste of time. I eventually gave up and shut down
0 replies
5 months ago
FNB A COMPLETE JOKE
I submitted an enquiry to my supposed FNB personal banker with absolutely no response. I then submitted the same query to the FNB customer care email address - 3 times!!!! Not a word. Today I received an email asking me how I rated their service??? You gotta love it LOL!!!!! What a joke
1 reply
10 months ago
STANDARD BANK IS A COMPLETE JOKE!!!
I'm still waiting for someone to DO something!!! I've had 2 calls and that's where it stops. Oh, and I also received this email with a 'no reply' email address. "Dear Customer, Thank you for taking the time to contact us and raise your concerns. At Standard Bank we are committed to always delivering great service. We have received your complaint and would like to inform you that the reference number is: ............. We would like to reassure you that we are attending to your complaint and one of our specialists will contact you within the next 24 business hours (excluding weekend & public holidays) to advise you of the next steps. Remember to use your reference number for all correspondence relating to this complaint. We are happy to be of service to you and thank you once again for allowing us the opportunity to resolve your concern. Kind Regards SA Customer Resolution Center Team" WHAT A JOKE!!!!! I'm still laughing at the absolute audacity of it.
3 replies
10 months ago
SHOCKING STANDARD BANK ........ AGAIN!!!!!!
I received a standard response from my Hello Peter complaint about this useless bank. Received a call from Thabisile Nxumalo and thats where it stopped despite numerous emails asking for feedback. Its BIZARRE!!!!!!! What's happened to customer service???
1 reply
10 months ago
STANDARD BANK IS PATHETIC!!!!!
Unbelievably poor service from Standard Bank. Both of these email addresses might just as well not exist because there's no response. Probably another story of 'working from home' - well there's 'NOBODY HOME'!!!! [email protected]; [email protected]
1 reply
Review Distribution
5 Star
7 (8.235294117647058%)
4 Star
0 (0%)
3 Star
1 (1.1764705882352942%)
2 Star
10 (11.764705882352942%)
1 Star
67 (78.82352941176471%)