TB
Trevlan B
Active since Jul 2025
4
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0
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Reviews
4 reviews1 month ago
****mer in durban
I was ****med for R5000 by these individuals which very sad .How can you allow ****mers ok your site . I thought this site is pure safety for home owners .we'll its my first time looking for a home. I am a smart guy but looking at property 24 ads ,I actually thought eveything is real. I have proof of my ****mer . Its a apartment in sparks road Durban 4092 . Its very sad. I reported the ad but its still live. People are getting ****med for there hard earned money . I will be reporting this to my lawyer as property 24 is to blame as they are not doing background checks for all of this which i find very disappointing.
0 replies
4 months ago
Phone is smelling burnt and Battery is dying fast including phone getting to hot
Unhappy service from vodacom On the 9th of January 2025 I received a new phone from Malvern vodacom. I didnt even use it that much ,as I was still using my old phone for my work and I didnt hsve the time to transfer everything as my old phone is a Huawei Y9s. On the 10th of January I notice the phone is getting hot at the back as I was using it abit ,I didnt think much as it was a known thing amongst Samsungs. As the day went on I see the battery level dropping very fast aswell ,so I set the phone aside. On the 11th January morning I put it back on as my nephew came home and he likes the S pen from the phone as he uses it to draw on app of the phone.soonest I took the S PEN out from the insert ,I smelt a burning smell ,in shocked i left the phone down ,and waited abit then I took the pen and smelt it ,it was smelling very bad of a burnt smell . Immediately I called vodacom Malvern spoke to lungi she advise me that please bring the phone in we will need to send it in for repairs. That made me frustrated as its a 2 days old phone aswell a R27000 phone why will it need to go for repairs ,I requested a replacement device ,she said unfortunately thats not possible, she then advise me to go to zenith drive umhlanga vodacom which is the repair center and there's a on-site technician to inspect it. The next day 12th January 2025 I went over and I spoke to a guy name Lionel, very helpful ,I explained my scenario and he checked it ,soonest he took the pen out he said ," No man something is burning here,its very bad " he advise me that the phone need to be inspected again by a technician and I will get feedback with in 1 day or so. I did explain to him ,I did show him I paid R4500 excess for that phone and its a 3 days old phone and I dont need to to be repaired ,I need a replacement phone. He said np sir he will book it in . The phone was booked in ,I kept on calling the branch for feedback , my repair query was handed over to Ryes, its a female that works there .she explained to me that the technician found out that its the circuit board that is faulty and the part has been ordered. I was furious as no one called me to explain the procedure and what was wrong. I had to call in . I explained to her what happen and I need a replacement device as its a brand new phone pnly 3 days ,the invoice was attached to the job card.she was surprised that the phone was booked in correctly. The phone supposed to be booked in as a out of box failure which it wasnt booked in.she took my statement and attached it to a new job card and sent in in for a HIGHER LEVEL inspection. She also cancel the order of the part for the phone. I called yesterday 19Th January 2026 to find out whats going on.shes off but Lionel advise me that phone is ready for collection and there's nothing wrong with this phone. I just messed my Monday mood up but calling in ,how can they find nothing wrong with it where 2 technicians of vodacom found out that the circuit board is damage. I explained I stay 50km away from the branch I cant keep on checking and bringing the phone back after a while This phone was 3 days old phone.i didnt want the money I wanted a new device . This totally uncalled for. I had the utmost respect talking to every consultant of the branch ,but now im so furious about the service I am receiving. I also requested to speak to the manager of the branch he said he will call me its being 6 days he didnt . I got a call back from Vodacom umhlanga 22nd January stating that phone came back from higher above technician and there's nothing wrong with the phone battery and its normal for the S pen to smell burnt ,apparently thats how its manufactured. Which I found so funny and disgusted as I have another S25ultra and there's not even a scene of burning smell on the S PEN. Because of the disgusting services this complaint will be address to Hello Peter and ombudsman as this after sales service is very bad .
2 replies
5 months ago
Canceled but still debited
I have 2 contracts with telkom , one which is home fiber, the second is a contract Sim card . The sim card is due for a upgrade ,I called in first week of December to cancel it. I did cancel it ,consultant told me I have been debited already for December ,so the benefits will remain until January. January I will not be debited, sad to see ,I just got debited for the contract Sim card. I have no idea why staff in these call centers are working when they dont like there jobs. This is really frustrating as im planning something personal and now im short my funds because of this inconvenience caused . Please telkom sort your **** out and please replace your staff members if need to.
0 replies
11 months ago
*****ulent vetting without consent
Im having a bad experience with Vodacom Online, I recently took a Double deal contract with vodacom which was a long story ,I logged a call with the customer service admin department ref 265191 28th May 2025 ,in regard of the consultant who was trying to help me ,created a profile and vetted me on my profile without out my consent and this was so frustrating as it caused my application to get declined immediately. Till now I haven't received any response on this matter ,fast forward to present day.12 July 2025 I received a sms saying my account wasnt debited, so I called on the 15th July 2025 yesterday, I advise the consultant over the phone about my issue about my debit order but little I know ,in the background he was Vetting me again without my consent ,the time I found out was as I was talking to him ,I received an Email saying I was vetted and it got decline ,so when I confronted him over the phone ,he apologized and he admitted he was wrong,I asked to speak to the manager ,I was put through the 2ic who was incharge and she didnt help one bit.im currently in a process of approval on a bond for my house and I didn't need this unnecessary drama on my profile. This is totally ******* and totally unfair on my side where I didnt give consent for my profile to be vetted . These consultants are in a to big of a hurry of making sales ,where their are forgetting the wellbeing of there customers.
7 replies
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