Based on recent customer reviews, Property24 receives sharply mixed feedback dominated by concerns around platform safety and administrative responsiveness. Customers consistently mention encountering fraudulent listings and scammers exploiting the brand to extract deposits from prospective tenants, with users feeling background checks are insufficient. A recurring theme is poor support when reporting listings, unanswered emails, and difficulty cancelling adverts or unsubscribing from notifications. On the positive side, some users appreciate help with finding tenants, daily listing alerts, and the team's commitment when assistance is rendered effectively.
TrustIndex
2.5
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Property24 has absolutely no idea what customer service means. Dealing with them is an exercise in futility; they treat users with utter contempt and blatant arrogance. Their support team is clueless, inefficient, and seemingly instructed to make the process as agonising as possible. They also ignore emails. It is a dysfunctional, unprofessional sham of a service where customers are treated with disdain rather than respect. Zero stars if I could.
1 reviews | Active since Jan 2020
Property24 has absolutely no idea what customer service means. Dealing with them is an exercise in futility; they treat users with utter contempt and blatant arrogance. Their support team is clueless, inefficient, and seemingly instructed to make the process as agonising as possible. They also ignore emails. It is a dysfunctional, unprofessional sham of a service where customers are treated with disdain rather than respect. Zero stars if I could.
1 reviews | Active since Jan 2020
If you want to list your properties on P24, beware that the amount of **** leads generated through their system will ultimately inhibit you from finding actual legitimate buyers. Their staff are *********** and your queries never get resolved (This most likely due to a massive turnover of staff). DEFINITELY NOT THE GO TO PLATFORM LIKE THEY WOULD LIKE TO CLAIM.
1 reviews | Active since Jan 2020
If you want to list your properties on P24, beware that the amount of **** leads generated through their system will ultimately inhibit you from finding actual legitimate buyers. Their staff are *********** and your queries never get resolved (This most likely due to a massive turnover of staff). DEFINITELY NOT THE GO TO PLATFORM LIKE THEY WOULD LIKE TO CLAIM.
1 reviews | Active since Jan 2020
I was ****med for R5000 by these individuals which very sad .How can you allow ****mers ok your site . I thought this site is pure safety for home owners .we'll its my first time looking for a home. I am a smart guy but looking at property 24 ads ,I actually thought eveything is real. I have proof of my ****mer . Its a apartment in sparks road Durban 4092 . Its very sad. I reported the ad but its still live. People are getting ****med for there hard earned money . I will be reporting this to my lawyer as property 24 is to blame as they are not doing background checks for all of this which i find very disappointing.
1 reviews | Active since Jan 2020
I was ****med for R5000 by these individuals which very sad .How can you allow ****mers ok your site . I thought this site is pure safety for home owners .we'll its my first time looking for a home. I am a smart guy but looking at property 24 ads ,I actually thought eveything is real. I have proof of my ****mer . Its a apartment in sparks road Durban 4092 . Its very sad. I reported the ad but its still live. People are getting ****med for there hard earned money . I will be reporting this to my lawyer as property 24 is to blame as they are not doing background checks for all of this which i find very disappointing.
1 reviews | Active since Jan 2020
I’m very disappointed that the company’s name is being damaged by individuals who are taking advantage of people and allegedly ****ming them while using your name. There is a woman called Zandile Ndlovu, using the cellphone number (065) 398-8003 and (071) 017-4865, address 82 Tamboti Road Midrand, who is going around asking people looking to rent around Midrand to pay an “admission fee.” This is very concerning, as it appears she may be misrepresenting your company and exploiting potential tenants. I would really appreciate it if this matter could be investigated as soon as possible to prevent others from being taken advantage of.
1 reviews | Active since Jan 2020
I’m very disappointed that the company’s name is being damaged by individuals who are taking advantage of people and allegedly ****ming them while using your name. There is a woman called Zandile Ndlovu, using the cellphone number (065) 398-8003 and (071) 017-4865, address 82 Tamboti Road Midrand, who is going around asking people looking to rent around Midrand to pay an “admission fee.” This is very concerning, as it appears she may be misrepresenting your company and exploiting potential tenants. I would really appreciate it if this matter could be investigated as soon as possible to prevent others from being taken advantage of.
1 reviews | Active since Jan 2020
Christoper Mkhwananzi listed a property for rent on Property24 under reference number P24-116920054, which later turned out to be a ****. He sent a video of the property, provided a lease agreement, and requested a deposit of R8,500 along with his banking details. On the day scheduled for the handover, his phone was disconnected. When we arrived at the property, we discovered that no such person was associated with the listing and realized that we had been ****med and de*****ed of R8,500. A ***** case has since been opened with SAPS, and the banks involved, as well as Property24, have been notified. The contact number for Christopher Mkhwa**** is 0639614373. Beware of this *****ster!
1 reviews | Active since Jan 2020
Christoper Mkhwananzi listed a property for rent on Property24 under reference number P24-116920054, which later turned out to be a ****. He sent a video of the property, provided a lease agreement, and requested a deposit of R8,500 along with his banking details. On the day scheduled for the handover, his phone was disconnected. When we arrived at the property, we discovered that no such person was associated with the listing and realized that we had been ****med and de*****ed of R8,500. A ***** case has since been opened with SAPS, and the banks involved, as well as Property24, have been notified. The contact number for Christopher Mkhwa**** is 0639614373. Beware of this *****ster!
1 reviews | Active since Jan 2020
I purchased a property report and recived an outdated l;ast transaction 2023 when i personally know of 5 properties sold since then. i sent report back with this deatil and was asked on what evidence i belive the report was old. i reinterated and was trhen asked for a copy of my municipal account!!!! What kind of fools are working there?
1 reviews | Active since Jan 2020
I purchased a property report and recived an outdated l;ast transaction 2023 when i personally know of 5 properties sold since then. i sent report back with this deatil and was asked on what evidence i belive the report was old. i reinterated and was trhen asked for a copy of my municipal account!!!! What kind of fools are working there?
1 reviews | Active since Jan 2020
Even though I haven't bought any property on their listings YET, I will consider doing it soon. Each and every day they make sure they send me e-mails about even the newest property listing. I appreciate their competency and commitment
1 reviews | Active since Jan 2020
Even though I haven't bought any property on their listings YET, I will consider doing it soon. Each and every day they make sure they send me e-mails about even the newest property listing. I appreciate their competency and commitment
Based on recent customer reviews, Property24 receives sharply mixed feedback dominated by concerns around platform safety and administrative responsiveness. Customers consistently mention encountering fraudulent listings and scammers exploiting the brand to extract deposits from prospective tenants, with users feeling background checks are insufficient. A recurring theme is poor support when reporting listings, unanswered emails, and difficulty cancelling adverts or unsubscribing from notifications. On the positive side, some users appreciate help with finding tenants, daily listing alerts, and the team's commitment when assistance is rendered effectively.
Property24 has a TrustIndex of 2.5 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Property24 across 148 total reviews. How is the TrustIndex calculated? →