AT
Awie T
Active since Aug 2016
106
Reviews
0
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Reviews
106 reviews2 weeks ago
Bye Felicia.
I have been a Nedbank client for more than 4 decades. Lately though the service that I get is shockingly bad. I have a whole bunch of accounts and services through Nedbank so I have been reluctant to move elsewhere even though I think it's time. You do however get to a stage where the pain of non service delivery exceeds the perceived and anticipated pain of having to move. I'm there now.
0 replies
1 month ago
Worst service award.
Property24 has absolutely no idea what customer service means. Dealing with them is an exercise in futility; they treat users with utter contempt and blatant arrogance. Their support team is clueless, inefficient, and seemingly instructed to make the process as agonising as possible. They also ignore emails. It is a dysfunctional, unprofessional sham of a service where customers are treated with disdain rather than respect. Zero stars if I could.
0 replies
1 month ago
School fees paid.
I bought a car cover from them, about 6 months ago. The quality thereof is bad, really bad. I've only used this cover inside a locked garage, and it is simply just tearing if you barely touch it. I shared this with Takealot, and they said, 'Sorry to hear about your ****e; not our problem anymore.'
0 replies
2 months ago
Bye-bye!
Shockingly bad service when you are denied access to your money through no fault of your own. I've been a client since the early days of Capitec, but enough is enough! Time to move along.
2 replies
2 months ago
Not so Easy Equities.
They market themselves as the cheapest platform for investing in shares. However, as is often the case, you get what you pay for. The moment you need assistance, the experience quickly deteriorates—emails go unanswered, and submitting a support ticket feels like the start of a process that leads nowhere.
0 replies
3 months ago
Relentless fools.
No matter how many times you request removal from their calling lists, these clowns will persistently call you. I wonder if they think anyone wants to do business with such an unprofessional company. I most certainly do not and never will.
1 reply
3 months ago
Nedbank: "Please don't speak to us!"
I am writing to express my deep disappointment regarding the ongoing lack of professional service I have experienced with Nedbank, particularly at the The Grove location. I have found that the staff members I interact with appear to have very little knowledge of the bank’s own products. Whether I reach out in person, via email, or even through social media, my questions consistently go unanswered. Instead of providing the assistance or clarity I require, I am simply bombarded with pamphlets for both related and unrelated products or given email addresses. Even a detailed email to my personal banker only solicited a curt email directing my attention to an attached pamphlet. It feels as though your staff provides these materials in the hope that I will simply go away rather than addressing my concerns. This persistent lack of engagement and expertise leaves a very bad taste in my mouth and is not the level of service I expect from a major financial institution. I would like a formal response explaining why my previous inquiries have been ignored and what steps you will take to ensure your team is properly equipped to assist clients.
0 replies
8 months ago
Bye-bye Makro.
Ordering home delivery from Makro has now become a drag. Firstly, you get bombarded with SMSs and emails. In the last 24 hours I have had 11 SMSs and 7 emails for one order of 3 separate items. Then comes delivery day, and the items are delivered in THREE SEPARATE BATCHES, each time by another driver, and all on the same day. Not only is it very inconvenient, but I don't even want to know what it costs in wasted time and fuel costs.
1 reply
8 months ago
Speechless, actually.
Never have I come across a more useless bunch than the staff at Nedbank. After 50 years of banking, maybe more, my first account was still with the Netherlands Bank of South Africa, I have just had enough of the incompetence and lies. It's a sad day for me, really sad but one can only take so much.
0 replies
8 months ago
Standard Bank non-service.
As a service provider in the real estate industry, I get to work with various other service providers in the industry. We form a chain of service delivery to make a transaction happen. As an individual in this chain, I play a small part, but my reputation is everything. If one of the other suppliers in the chain then drops the ball it reflects badly on me too. Then, to add insult to injury, when they are totally unapproachable and unresponsive, it makes me think carefully before I use them again. The offending supplier in this case is Standard Bank Home Loans. For two weeks now they have been silent, no progress, no feedback, no contact. This is costing all parties involved thousands of rand. We will now move the home loan elsewhere and drop them from the equation.
2 replies
Review Distribution
5 Star
1 (0.9433962264150944%)
4 Star
1 (0.9433962264150944%)
3 Star
5 (4.716981132075472%)
2 Star
8 (7.547169811320755%)
1 Star
91 (85.84905660377359%)