JA
Jarrod A
Active since Jul 2011
9
Reviews
0
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Reviews
9 reviews3 weeks ago
Not really fast food
40min wait for 2 burgers and chips, with only 5 or less people ahead of me
0 replies
9 months ago
CoCT Additional Charges
On the city of Cape Town website, I access my open invoices and every month there's an "Additional Charges" amount of close to R400. You can't view the breakdown of this amount, you can't see what it entails. I'm paid up every month so it's not a shortfall value. I've tried emailing the accounts team but I've been blocked by their mail flow after 2 attempts. Someone has gone out of their way to block me. Every month I'm being ****med by this Additional Charges that can't be explained and there's no way to contact anyone to find answers. This city is falling apart and I'm being ****** while it happens
1 reply
10 months ago
Takealot returns issue
When you order an item under the takealot free delivery amount, you pay for delivery or collection. If you return the item, they don't refund or credit you the delivery fee. Now if I have to reorder the correct item after a return I have to pay for delivery again. I'm being charged twice for Takealot sending me the wrong thing
0 replies
22 months ago
Fastway: 1-2 Business Days is a Lie
I wish I could give less than 1 star. My package was picked up by the courier on Friday afternoon and added to the courier truck as per the tracking info. On Monday, the package was added to the courier vehicle again. Nothing delivered Monday. On Tuesday the package was put on the courier vehicle again. At around 11:30 I started a chat on their website with a representative, who assured me they'd contacted the driver to deliver the package on Tuesday. I called the CT number, and got through to a representative who told me only the driver can know when they'll deliver and gave me the driver's number. I called the driver twice without answer. I called back at 16:30 to the main CT number and spoke to a representative who told me that the driver tried to get hold of me and then returned to the depot without delivering(I received ZERO phone calls, ZERO messages at all). The representative then put me on hold for customer services where I was put in a queue. When the queue reached 1st in line, the line would ring, and then I'd be placed back in the queue. This repeated for over 20min before I gave up and hung up the call. I've had to reschedule work items to cater for the delivery that never happened two days in a row. I now have to reschedule FURTHER work items for a third day to cater for a delivery.
0 replies
25 months ago
FNB Credit Card ***** Line
I got a message from my fnb app saying that R14k was used in a purchase. First thing I did was logged a ***** case as I had made no such purchase. The details of the purchase were from a credit card that had not been delivered to me from FNB and the status of the card on the system at the time of purchase was inactive. I received no pop up to decline or accept any purchase on the app either. I consistently called the ***** line to follow up on the case. After a month they decided that they didn't do anything wrong and am now liable for all the debt that was incurred on a card that I did not have in my possession, with a status of inactive. FNB has essentially ****** 14k from me and I am now accumulating interest on a purchase I never did
3 replies
31 months ago
FNB - They only care about you until they have your business
If I could go less than 1 star I would. I've had a home loan with them for several years, and have made several queries using their own online platform just marked as resolved without even contacting me, either through email or phone call.
1 reply
52 months ago
FNB Home Loans
I've had a home loan with FNB since Oct this year. Every month since then I've had endless hassles with the Life Assurance section of my home loan. Every month it's supposed to be included in the amount, but every month, it's been taken off just before the debit order goes through. The first two queries I've logged, the person added the life assurance back on to the debit order, but then it was removed before the next payment. The last three queries I've logged have been closed and marked as resolved without even contacting me. I'm no closer to understanding why FNB home loan is removing my life assurance, and I am getting a little fed up by the lack of service. Perhaps I need to look at SA Home Loans as an alternative, as I hear they have decent customer care
1 reply
54 months ago
FNB Home Loans
Two months in a row FNB Home Loans has made errors with my Debit Order. Last month they failed to correctly calculate the correct amount and removed the mandatory Life Assurance. Having had to waste my own time trying to get hold of them to correct the issue, they then managed to remove my Debit Order for this month (which means I accumulate interest without knocking the capital off) and they've removed the Life Assurance again. What is going on FNB
1 reply
64 months ago
Vodacom are disappointing
I phoned Vodacom on the 13th December to cancel my contract. They said that it takes a month. Around the 7th January I phoned to confirm that I am still being moved to prepaid. They didn't submit the cancellation but assured me they'll cancel it by 13th February. 13th February my phone contract gets cancelled. 1st March, they debit my contract amount. Two months worth of contract money they've debited when they shouldn't have. Now I have to phone and try and fight to be refunded, and have them remove the debit order.
4 replies
Review Distribution
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1 Star
9 (100%)