TO
Tienie O
Active since Feb 2011
9
Reviews
0
Industries
Reviews
9 reviews7 months ago
Don't trust Chata Tech or Discovery Insure
We had storm damage and my son's desktop pc which is in daily use was damaged by rain. Chata Tech was sent by Discovery Insurance to collect pc box. It was all in good working order and acccording to Chata Tech is has failed working due to wear and tear and being old. We insisted pc box be returned and received it back today in shocking condition. So much damage done by Chata Tech and they just claim that is how they received it. But we have photos of condition of pc box when it was handed to their technician. Absolutely shocking that good working things are returned in such a state
0 replies
7 months ago
Useless telkom
Our fibre went of on Wednesday 5 November 2025. According to Telkom assistants in shop it is a outage in the area. According to telephonic assistance there is no outage in our area. For 2 days and numerous phonecalls as well as visita to the shop we are still without internet and no solution by either shop or phone technicians. Can Telkom please credit my account for this month as I have no service and have to rely on other people to assist. No security is working, no cameras, no alarms due to this so called outage which I call blatant incompetence on Telkoms side.
0 replies
16 months ago
Absolutely bad service
On 30 January 2025 I paid my subscription (as per the five(5) past years) via YOUR webportal Money cleared and gone through my bank account with NO returns According to Webafrica my account is unpaid and cut. After numerous emails and whatsapp chats (as you have absolutely NO phone number for queries except sales) the matter is still unresolved and I can't get any answer about where my payment is and my internet is down This is such bad service from your side I am looking at other service providers and will cancell my contract die to your lack and no worry attitude
0 replies
44 months ago
DISCOVERY INSURANCE LIABILITIES DEPARTMENT - BAD SERVICE
Extremely disappointed in Discovery Insurance and the way a third party claim was/is handled. Had a small incident on Monday, 17 October 2022. Got all the necessary quotes for both vehicles, NATIS report and case number etc as needed for claim and proceeded to submit claim. My vehicle claim was handled and authorised within 3 days. However, the Liabilities Department working with the 3rd party claim is utterly useless and staff rude and unprofessional. Especially Gretchen who I had a conversation with explaining why we prefer a certain repairer above their repairers and that our previous claims with same repairer was entertained and paid for by Discovery. She is extremely rude and won't listen to reason yet my repairs to my vehicle with the exact same repairer was authorised and vehicle is already being repaired. I paid out of my own pocket for 3rd parties repairs to his vehicle as Discovery Liabilities Department and especially Gretchen are just not willing to listen to reason or even entertain claim. We are definitely looking into another insurance as I can just imagine what will happen one day when we have a serious accident involving a 3rd party
1 reply
67 months ago
PATHETIC SERVICE
12 November approved for laptop contract. Huawei Matebook D14. Was told it will be delivered the next week by Monday/Tuesday. By Friday, 20 November I followed up on order as I was not contacted. Apparently NO STOCK. Wow, and you couldn't let me know that when I placed order? Was told Vodacom will contact me. Again I had to contact Vodacom just to be told again NO STOCK and no promise on any delivery date as yet. Asked for change in product which they DO have in stock. Was told a representative will call me. Well, been hours already and still no word from Vodacom. Wow, amazing service!!!!! Please if this is the kind of service Vodacom gives maybe it is better I cancell
4 replies
83 months ago
DIAL DIRECT EMPTY PROMISES
We have been with Dial Direct for more than 8 years always getting the best service and claims settled within 24 hours. However I have had it now with Dial Direct Insurance. Our geyser burst on Thursday night (8 August 2019) we phoned them at 8o"clock on Friday morning to report it. We were told because it is a public holiday a plumber might only come out on Saturday which we did not really understand as there are emergency plumbers but accepted. By 9o"clock on Saturday morning no one contact us. I phoned Dial Direct again and asked about a plumber coming out. The lady said she will "escalate"claim and let us know when a plumber will come out but most likely only Monday. I started phoning around Nelpsruit for plumbers. We found two plumbers open and doing business of which one is an approved Dial Direct repairer. I called Dial Direct again and told them about the plumber and the lady said she will see what she can do a put the phone down in my ear. By now I am really over Dial Direct and their lack of service. I phoned them once again and was told that they will send someone on Monday to access the claim. Like really?? What about your promises and adverti*****ts of 24 hour service. You are pathetic and I will change my policy to another useless insurance company with useless promises and I will make sure that everybody I know will hear about your absolute disregard for your clients and the fact that we are without hot water for four days. PATHETIC!!!
2 replies
100 months ago
LEVI'S SOUTH AFRICA - SERVICE AND QUALITY SHOCKING!!!!
Bought 4 x Levi jeans (style code ********** 82) during December 2017. First 2 jeans tore and didn't think much of it. Second 2 also tore and took it in to your Levi's Shop at Ilanga Mall on 27 February 2018. We were assisted by Osvaldo and Document Nr R29467 were issued to us for an "Quality Assessment " to be done. Was told that I will be called soon with outcome. Went to the Levi shop again on Sunday, 18 March 2018 and was promised to get a call during the day on Monday, 19 March 2018. To date and time nor the shop assistant nor Levi contacted me. Your service is absolute poor and shocking for such a famous and quality brand. Will NEVER purchase a Levi again!!!!
1 reply
125 months ago
MORKELS NELSPRUIT - 3 PIECE OSLO SITTINGROOM SUITE
We have reported our sitting room suite default to Morkels Nelspruit. After posting on Hello Peter they eventually came to fetch the suite on 21 January 2016. After numerous phonecalls and visiting the branch we were told an assessment will be made and we will be informed of procedure. Everytime we wanted feedback we had to call the branch. Eventually a person named Petrus called and confirmed that we will have our suite back by 19 February. He later called back and said there was a problem but we will definitely have it 26 February. When once again we had to follow up today with Rejoice she was extremely rude and told us no material for the suite was delivered. This will only be done in 14days and then it will take another 3-5 days to fix suite and there is another 19 suites that has to be attended to. This is UNACCEPTABLE. We bought the suite cash and feel it is still under guarantee/warrantee. We feel that our suite should be returned to us fixed and repaired by today or a new suite should be delivered to us. Morkels has absolutely NO after sales services and Rejoice is extremely rude. Answers Morkels not promises!!!!
1 reply
128 months ago
MORKELS - 3PIECE OSLO LOUNGE SUITE
We purchased a 3 piece Oslo Lounge suite cash on 17 December 2014. We were given a warranty on purchase of the lounge suite and was reassured that should anything not be to our liking or something be faulty with lounge suite we can contact them and immediate action will be taken. During October 2015 we noticed that the \leather strips"around the back of the single seater seem to crack. We notified Morkels and they said a representative would be sent to come and have a look at the problem. We are still waiting for the representative to come and have a look. Last week we decided to visit Morkels once again with our complaint as the 2-seater couch has the same problem now. We were advised by the sales person that nor Morkels nor the supplier will fix the suite unless we are willing to pay for the repairs. The suite is still under guarantee as well as warranty why should we pay for fixing a problem not caused by us or our neglect? """
1 reply
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7 (77.77777777777777%)