David J

Active since Nov 2010

Reviews

Industries

Reviews

28 reviews

4 months ago

No service

About two weeks ago I posted a web enquiry for items that I needed for a project, I have had zero response. Yesterday, I called for pricing and availability on a range of products, the "Department"was busy and so I left a message expecting a call back - again zero response. Today, I have tried to escalate my requests but no human answers the calls.

0 replies

LiveStainable

10 months ago

NO HELP HelpDesk

In August I responded to a Livestaianable ad, they rep**** with a ticket number, After a month of no communication, I sent another request. It is now two months and still no response to my request for info. If a supplier can't reply to a sales query I will not buy from them, as their pre-sales service does not inspire confidence.

0 replies

LiveStainable

11 months ago

Pre-sale query not answered

I logged a query relating to a product that I want to buy. one week later the query still hasn't been answered, if they can't answer a query before the sale what service should I expect after I have paid?

0 replies

Fastway Couriers (South Africa)

14 months ago

Not the Fastway!

Fastway report that they have tried to deliver my parcel but they have not visited my property. I try to call them but they either don't take the call or leave me on hold until my patience runs out.

0 replies

takealot.com

16 months ago

No help at Take a lot

I am trying to get the FULL specs of a product marketed through Takealot and their help is not helpful at all.

0 replies

Momentum (SA)

19 months ago

Beware the Momentum Online Shop

Beware the Momentum Online Shop There is no way to log out of the app

1 reply

OUTsurance

19 months ago

An insurer that I will avoid

In response to various Ads I called for a quote. The agent said the call was recorded.... At least three times during the more that 30 minute call I asked at least three times that a transcript of the call be sent to me. Almost a month later I have not received the transcript. I also asked that I be given a copy of the policy for me to review, I was told that I could only get a copy of the policy once I had paid. So, OUTSurance have the details and can not or will not share them with the customer.

1 reply

Northern Bolt & Tool

22 months ago

A brilliant experience

A brilliant experience, another Ingco tool added to my workshop. 24 hours from order to delivery (Pretoria to Durban). Thank you

0 replies

Absa

22 months ago

NONE EXISTENT CUSTOMER SERVICE

I have been a client of ABSA since before they became ABSA and so have some loyalty (misplaced maybe), and they have more than enough of my financial history. In June 2024, I asked ABSA about a change to my Credit Card facility . After NINE e-mails, a few branch visits, and various phone calls they can't or will not help.

1 reply

Webuycars.co.za

26 months ago

Additional charges?

I found a vehicle that I could afford on WeBuyCars, and asked them if there were any additional charges (even though I would pay cash). I was told there were additional charges, so I asked for details so that would know exactly what the vehicle would cost. The will not tell me how much or what the additional charges are for.

3 replies

Review Distribution

5 Star

1 (3.6%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (3.6%)

1 Star

26 (92.9%)

David J

Reviews

No service

NO HELP HelpDesk

Pre-sale query not answered

Not the Fastway!

No help at Take a lot

Beware the Momentum Online Shop

An insurer that I will avoid

A brilliant experience

NONE EXISTENT CUSTOMER SERVICE

Additional charges?

Review Distribution

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