Active since Jan 2024
The initial ordering/purchasing process is smooth but when you try and get hold if customer service to returned item, no one gets back yo you. I have tried several times to contact them with no success. My item is in original packaging and never been used/worn.
I was very nervous after reading the reviews and I’ve already placed an order with DC.one. I was pleasantly surprised with how quickly my order arrived.
I’ve been with Absa for 7 years now and I have no complaints. They make sure you are aware of possible ****s. They do safety and security checks with you on the banking app randomly from time to time. Once I needed to do an eft of a larger amount and after changing my limits on my banking app I still couldn’t go through with the payment. Although that might be annoying but I actually appreciated that because the possibility is there that a hacker gotten into my banking app. I had to call Absa for them to authorise the payment. Thank you Absa.
I was following the page for a while before I decided to book a treatment. Have been looking into powdered brows for a while and eventually decided to have them done. She has promotions all the time for her students that’s training. After she assured me that she’ll be doing most of the work and finishing off I went for it. Assuring me she wouldn’t let a mistake happen. I ended up with brows that are uneven. I messaged her a couple of weeks later explaining that I’m not happy with the shape and look and asked if it could be corrected. She said yes no problem we can do it with the touch up appointment. I asked her to let me know when there’s availability and it’s almost a year later and no word. She also expects clients to pay before the time for a service which I refused. I paid on the day. At this point I’m too afraid to have my brows fixed. Terrified that someone else will make them worse. So I’ve just been using a brow definer every day so the mistakes aren’t visible.
My experience was excellent. Justin Jafta was very helpful and informative. I am very happy and would definitely recommend him and dotsure.
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