DC.ONE
Verified Business
|2.5|8 Reviews (last 12 months)|Responds in 231h 47m
DC.ONE
Verified Business
|2.5
8 Reviews (last 12 months)
Responds in 231h 47m
Performance(last 12 months):
TrustIndex
0
Ranking
#386
in Retail
Reply Time
231h 47m
Review Distribution
2.5|8 Reviews
Jul '25 - Jun '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 04:55
Wrong parcel
Very disappointed in them… i placed my order and they deliver a wrong parcel since the courier came and collected it no one is saying anything about my order…. So I have to run after them even if is them who did me wrong.
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 04:55
Wrong parcel
Very disappointed in them… i placed my order and they deliver a wrong parcel since the courier came and collected it no one is saying anything about my order…. So I have to run after them even if is them who did me wrong.
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2025, 10:21
USELESS AND PATHETIC
Catch you with their **** emails etc. Been a loyal customer. After placing order they are suddenly closed. Email stated place order and receive before Christmas. Another - trackng number within 3 days it's 7 days.
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2025, 10:21
USELESS AND PATHETIC
Catch you with their **** emails etc. Been a loyal customer. After placing order they are suddenly closed. Email stated place order and receive before Christmas. Another - trackng number within 3 days it's 7 days.
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Anonymous
1 reviews | Active since Jan 2020
5 Dec 2025, 09:16
The Worst
Very ***********, So I bought 3 sneakers last week Thursday. 2 days later I get an email saying one of the sneakers is damaged and therefore i will have to choose another sneaker to replace the damaged one. I then ask can i choose any sneaker to replace that one, as the damaged sneaker was on sale etc. I was then told to choose one from their app or website, and i did. Today is Thursday again, i receive an email telling me i should pay more for the sneaker i chose as a replacement. Which was never communicated to me in the first place that i will have to pay for the replacement sneaker. On their website the 'damaged' sneaker wasnt supposed to be available in the first place, but it was, their mistake not mine. Its a week past since i ordered and my order is still not dispatched, and i refuse to pay more money for their blunders. if a client pays for something, the company that receives that payment must make sure by all means that the product paid for is available delivered to the rightful customer. Don't now tell me to replace that product because it is damaged and i must pay more for the replacement. it's your blunder not mine. I want what i paid for, 3 sneakers, its a week no delivery....and I'm not going to pay the price for your incompetence.
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Anonymous
1 reviews | Active since Jan 2020
5 Dec 2025, 09:16
The Worst
Very ***********, So I bought 3 sneakers last week Thursday. 2 days later I get an email saying one of the sneakers is damaged and therefore i will have to choose another sneaker to replace the damaged one. I then ask can i choose any sneaker to replace that one, as the damaged sneaker was on sale etc. I was then told to choose one from their app or website, and i did. Today is Thursday again, i receive an email telling me i should pay more for the sneaker i chose as a replacement. Which was never communicated to me in the first place that i will have to pay for the replacement sneaker. On their website the 'damaged' sneaker wasnt supposed to be available in the first place, but it was, their mistake not mine. Its a week past since i ordered and my order is still not dispatched, and i refuse to pay more money for their blunders. if a client pays for something, the company that receives that payment must make sure by all means that the product paid for is available delivered to the rightful customer. Don't now tell me to replace that product because it is damaged and i must pay more for the replacement. it's your blunder not mine. I want what i paid for, 3 sneakers, its a week no delivery....and I'm not going to pay the price for your incompetence.
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Anonymous
1 reviews | Active since Jan 2020
28 Jul 2025, 06:41
Quick service, my order was correct and on time
I placed my order on 26 June 2025 and I received my order number, after 2 days I followed up with them on WhatsApp and they confirmed the waybill number and my shoes were delivered a day later. I'm so happy with my purchase and I won't lie when I say I will most definitely buy from them again. I am so happy with their service.
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Anonymous
1 reviews | Active since Jan 2020
28 Jul 2025, 06:41
Quick service, my order was correct and on time
I placed my order on 26 June 2025 and I received my order number, after 2 days I followed up with them on WhatsApp and they confirmed the waybill number and my shoes were delivered a day later. I'm so happy with my purchase and I won't lie when I say I will most definitely buy from them again. I am so happy with their service.
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Anonymous
1 reviews | Active since Jan 2020
24 Jul 2025, 12:35
Exceptional customer service
I dealt with the most amazing from Zonke & Mpoi from the online store, exceptional customer service and so friendly, helpful and accommodating. I am so happy with the level of service I received. They are honestly is a gems to the store and we need more assistants like them in our lives. Thank you sweet Zonke & Mpoi:)
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Anonymous
1 reviews | Active since Jan 2020
24 Jul 2025, 12:35
Exceptional customer service
I dealt with the most amazing from Zonke & Mpoi from the online store, exceptional customer service and so friendly, helpful and accommodating. I am so happy with the level of service I received. They are honestly is a gems to the store and we need more assistants like them in our lives. Thank you sweet Zonke & Mpoi:)
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Anonymous
1 reviews | Active since Jan 2020
7 Jul 2025, 17:57
Daylight ******s
So I ordered boots at dc one using happy pay as a payment method, just after one day of placing the order I cancelled it because I noticed that financially it is not a good decision and that was like 10 days before I'll be due to pay happy pay so they canceled my order but never refunded happy pay and now I'm paying for something that I did not receive because I'm now incurring interest on happy pay and I don't want to be blacklisted, stay away from dc one they do not care about their customers no wonder some of their stores are closing like the one that used to be at cradlestone
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Anonymous
1 reviews | Active since Jan 2020
7 Jul 2025, 17:57
Daylight ******s
So I ordered boots at dc one using happy pay as a payment method, just after one day of placing the order I cancelled it because I noticed that financially it is not a good decision and that was like 10 days before I'll be due to pay happy pay so they canceled my order but never refunded happy pay and now I'm paying for something that I did not receive because I'm now incurring interest on happy pay and I don't want to be blacklisted, stay away from dc one they do not care about their customers no wonder some of their stores are closing like the one that used to be at cradlestone
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