M
Masego
Active since Jan 2024
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
A good listener and ...
A good listener and provides practical examples for clarity and honestly, I’m very happy with the service I received.
1 reply
1 month ago
Madimetja is very fr...
Madimetja is very friendly and relatable, I really appreciate the phenomenal service I received after such a long day
1 reply
2 months ago
Horrible customer service and no feedback on customer complaints
I have raised a complaint via email on the bad customer service I received with fine lines landscaping staff and driver, I raised serious concerns on how my rights were violated, It is the 20th of April 2026 today and I cannot believe I have not received feedback since the 3rd of March 2026, I have been following up on email but no feedback whatsoever.
0 replies
4 months ago
Madimetja was very r...
Madimetja was very relatable and friendly, he uses a warm tone and made me feel at ease - a truly awesome employee in your team 😊.
1 reply
12 months ago
Sneaker factory Randburg Square no service, disappointing encounter.
On Wednesday 4 June 2025 around 4:30pm, I made my way to sneaker factory Randburg square for an exchange as the sneaker delivered by Bash was tight, I got there and shopped around for an alternative size or design, after a good search, I wasn’t satisfied and opted for refund. I then headed to the tills, the cashier was very persuasive that I should try and get something else to a point he was too pushy for my comfort, whilst this act continued, I then learnt there’s no cash for a refund. I was asked to wait for clients to pay, hopefully they would pay cash, that did not happen. The cashier suggested I should come back the next day and mentioned that events like this happen very often, I was surprised that since this is the case, why has Sneaker factory Randburg square looked at a resolution to keep their customer’s satisfied, it’s disappointing that there’s no alternative in place such as refunding back to the card since cash is a problem. This store does not put the customer first nor does it fulfil customer needs or learn from ongoing situations then come up with alternative resolutions. Sneaker factory Randburg square you honestly can’t go on like this. Fix this issue. We waist our precious time and money coming to your store only to be returned.
0 replies
12 months ago
Cancelled bus service yet no refund
I received an SMS that the bus service from Midrand to Butterworth for 25 Feb 2025 17:30 has been cancelled, I then logged a refund on the day as advised but to this day I’m still waiting for my refund. I have called and sent multiple follow-up emails without action. So dissatisfied and disappointed
0 replies
17 months ago
What just happened Mozambik Sunninghill?
Always had the most delicious seafood patter for 2 takeaways (that’s the only thing we order) but today’s seafood platter was shockingly below what we know, the rice was hard and the sauce was too runny. No stock of squid heads, the food was not nice at all. I’m so disappointed in the inconsistency as what we last ordered in November 2024 is nothing compared to what we received today.
0 replies
19 months ago
Telkom takes the cup in offering the worst customer service
10 tickets later, long calls, unsatisfactory feedback but still no answers on my incorrect billing and claims of contract change ( I have explained many times that I did not change the contract, have requested for voice recordings still no joy). Telkom has poor customer service and all they care about is making money.
0 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)