Unathi M's Profile | Hellopeter

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Unathi M

Active since Nov 2023

4

Reviews

0

Industries

Reviews

4 reviews

RE/MAX of Southern Africa

3 months ago

Unfair and unjustified refusal to refund my deposit

Very disappointed with how RE/MAX handled my deposit after I vacated the property. Unfair and unjustified deductions were made for items that were either pre-existing or not caused by me. Despite raising these concerns, there was little transparency or willingness to resolve the matter fairly. Due to the way this was handled, I have now referred the matter to the Rental Housing Tribunal. I would not recommend their services based on this experience.

1 reply

8 months ago

Extremely Unacceptable Handling of My Card ***** case

Iam writing this review to express my deep dissatisfaction and frustration with the way Absa Bank handled my recent card ***** claim. Your decision to decline my claim on the basis that “my card was used for the transaction” is unacceptable, illogical, and shows a complete disregard for your customer’s safety and financial security. To be absolutely clear: • I never lost my card. • I never gave my card or card details to anyone. • I am based in Pretoria, yet the *****ulent transaction occurred in Durban — a place I was not in, and have no connection to. Instead of investigating this properly, Absa simply pushed the responsibility back onto me, as if I authorised a transaction hundreds of kilometres away. This is irresponsible and highly disappointing for a bank that claims to protect its customers. What makes this even worse is the timeframe. It took Absa over 32 days to provide feedback — far beyond the reasonable waiting period for a ***** investigation. After such an unreasonable delay, the least I expected was a thorough investigation and a fair outcome. Instead, I received a baseless decline that completely disregards the facts. Your handling of this matter shows a lack of urgency, accountability, and respect for your customers. I trusted Absa with my money and my security, and you have failed me on both. I demand that this claim be reopened and properly investigated, including location verification, device check, transaction analysis, and any CCTV or merchant-side verification available. I will not accept being held liable for a transaction I did not perform. If this matter is not addressed promptly, I will not hesitate to escalate it to the Banking Ombudsman and consider moving my accounts to a bank that takes ***** seriously. I expect immediate feedback.

1 reply

Vehicle Connection

11 months ago

Very bad service

Bought car at their Boksburg branch. I noticed the trye had a problem when I was driving from the dealership to home I reported it to the salesman and the manager. Was told to send the pictures and the invoice as I ended buying a new run flat tyre for R3500. It was back and forth till the manager stopped taking my calls.

0 replies

Car Service City

11 months ago

Mr

They staff is very friendly and customer centric. They explained in detail the service that was carried out. I was given a R500 discount through their partnership with KingPrice insurance. My car came very clean and it felt like I was driving it for the first time. They are better than most of the car dealerships service center I have been too. Without a doubt they deserve a 5 star rating

0 replies

Review Distribution

5 Star

1 (25%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (75%)

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