MN
Ms. NOMFUNDO Nombewu
Active since Aug 2023
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
Great Customer Service
Engen next to Ad**** Ingram New ROAD Midrand Excellent service always. I appreciate even more their team work servers without fail always help one another they professionally and friendly descend on the car while one is pumping the other will pitch in clean windows one may jump in and check the tire pressure it's a beautiful "GREAT-CUSTOMER-SERVICE-TO-BEHOLD" Shout out to this Engen New Road near Ad**** Ingram
1 reply
2 months ago
Customer Service so ✅🎉Supercalifragilisticexpialidocious
I shop at checkers almost l every other day 🤞. I sometimes just go from isle to isle comparing prices and identifying new products. (Yesterday though I did not swop my Checkers card the teller did not ask 🫣 I was refilling 4 X bottled water and three small items to make sambals for my curry lunch I was having with my friends during the afternoon) Ok, anyway on my exit I decided to buy Lotto. Here is where great service starts.👉 I have been keeping a Lotto ticket which I knew won but each time I take it for cash up the tellers would direct me to the blurred bar code at the bottom and they would then send me back packing. Even though each time I was aware that the bar code was not the only identifier the long numbers when punched would bring up the status and the amount the ticket was worth (obviously this exercise would take an additional minute and most young african adults behind these counters are either lazy, have attitude mostly towards their fellow indegenous humans even have a greater attitude towards the elderly indegenous persons .. so I would just take back the card and place it back in my purse) BUT! not this time 💃.I was about to be bedazzled by the service of extraordinary 2 young African females🤗 these ones I will refer to them as "CONSULTANTS" ...It's a lot ! I won't get to the details as that will be too long....I JUST Want to Mihle was the first one to start this avalanche of "Supercalifragilisticexpialidocious" 🔥🤗❤️🙏that quicky rubbed off to and was followed through by Mapule🤗 These two young ladies are just a perfect example of what true witty yet respectful customer service is all about. When I win this Lotto I will sure remember MIHLE & MAPULE. Keep up the good work young ones your promotion is neigh 🙏
0 replies
2 months ago
Great customer Service and beautiful Cafe Revamped
This review is for the Spar cafe especially the two gentlemen that are waiters. I am a regular breakfast customer since 2020. Its always a delight to come in and order my breakfast recently I do take out. I like the fact that they know my preference and they never disappoint . I in turn don't disappoint in giving good TIPS🤗. I'm addition I love the way they have revamped the restaurant it looks so beautiful classy and much relaxing ambience and atmosphere. Please keep it up
0 replies
2 months ago
Great customer service
What great service at Roboville Waterfall . I took a friend for her birthday lunch. I specifically want to mention greatness from Msobo and William . 💯% of great service even though our table was not assigned to them but their customer focus attitude and paying attention to detail is something worth shouting about. William you are a star. You made my afternoon awesome.
0 replies
6 months ago
Malfunctioning Lottery Feature within FNB App
This review is for the FNB Lottery feature within the FNB App. Over the past two weeks, the results have been consistently delayed. As I write this on 29 November, the latest results displayed on the app are still from the 23rd. This is understandably frustrating for customers, and I am sure I am voicing a concern shared by many FNB users who participate in the lottery through the app. I have noticed a few other issues as well, but I will reserve those for now so the primary concern is not overshadowed. I hope this matter can be resolved soon. Thank you.
1 reply
9 months ago
Excellent Customer Service
This place is an excellent perid🤞👌. Customer experience at Centurion is always an absolute pleasure.Domovan is a champion a true face for Centurion and a fountain of product knowledge .Today 8th September is my 2nd day coming to make inquiries about the gate motto etc of the NGO that I am a volunteer at. Each visit Donovan takes his time to patiently answer my "almost repetitive question with such patience and depth. I can go on and on. Thank you for such high customer service. In fact there was a gentleman who was before me. As he was leaving I heard him saying to Wayne "By the way Great Customer Service"
1 reply
12 months ago
Very unpleasant & Disrespectful customer Service
Earlier this morning I at Builders warehouse Midrand to exchange. Let me state I shop more than often at this builder's warehouse Midrand. This morning I experienced the utmost despicable customer service from a young lady by the name of Maudry. It's even painful and annoying to describe this I will just say. Maudry displayed a service that most young blacks who are in the service or fmcg environment displayed more often than not. It is an attitude of disrespect hidden behind the "SUPPOSEDLY" respect "prefix MAMA". Maudry demonstrated DISRESPECT of "FAMI****ITY "...because she "was" dealing with a black matured lady she may have thought that it's another woman from the "hood" or "village"therefore she does not deserve her respect.......I will stop here... I then went to the customer care desk asking for the manager as I wanted to report this attitude. I requested to speak to the manager from one or two ladies next to the counter. One lady pointed me to where the manager was. The manager at this time around 10:42 was assisting an Indian gentleman I could see him I also heard the lady letting him know that there was someone waiting for him. So I waited of course because Thabo the manager ( I later asked for his name from the same lady) was still busy attending to another customer so waiting was the right thing to do. I then saw the manager going towards the tellers at this time again I asked a lady who was by the counter to remind him that I am also waiting for him. This manager did not even look my way he probably saw from the corner of his eye that the customer who wanted to see him was an African matured lady...I heard him responding to the lady saying something along the lines of "what does she want "..the lady looked back at me and asked me the same question. I responded and said I would like to see the manager.Thabo the manager then went straight back without even waiting for the lady to give him my response. By this time the Indian gentleman he was helping had left meaning Thabo was finished serving therefore the next thing was for him to come to the counter to attend to the customer (African lady) whom he was told wanted to speak to the customer. I saw Thabo disappearing in the aisles and no one said anything to me to say I should wait for him or what. Seven minutes went by and at 10:48 I asked the lady again the name of the gentleman identified as a manager and she told me his name was Thabo. It became clear to me that the same attitude that I received from the teller Maudry is the same attitude Thabo gave me . It's heartbreaking , disappointing and evenshameful to say the least at how African disrespect (SUTTLE disrespect hidden behind meaningless prefixes "Mama", "Sisi".etc ) her the ACTUAL respect behaviour is not demonstrated either by actions, speech and even "body language" "Nlosi Sikelela I Africa" 🙏
1 reply
12 months ago
Excellent Customer Service -Beyond the line of duty
A big Shout out to two extraordinarily excellent employees Karabo Lesika & Mavuthela Ngutshana at the Garden Service in Chamberlain. I came looking for a garden stake that I had seen online. It took a bit of time to find the stock but these two young people were so excellent in their focus making sure that I got the best experience even in locating the specific item. They went over and beyond the line of duty to make it their business that I got exactly what I needed as was displayed on the Chamberlaine website online. I applaud good customer service just as I am an "Educational Critic" of shady customer Service. These two displayed the dormer to the utmost best as a result I went to their manager upstairs and gave him great feedback A real BIG shout out to these two Karabo Karabo Lesika & Mavuthela Ngutshana Keep up the good work and your pleasant attitude. PS. Chamberlain is my shopping place of choice from the garden, decor, taps lighting,garage motor etc Again Mavuthela and Karabo GOD bless your careers may you Excell to greater promotion 🙏
0 replies
12 months ago
Forcing Clients to To Use Budget ..
I've just received message via the app This message is threatening me to use my budget otherwise I am going to loose it. I am keeping the budget funds for exactly what I've used it for for decades. That is to make use of my Budget funds when I have a financial emergency. Now FNB says I've been keeping the budget for too long. What is too long . Since when are they to dictate to their clients when and how to use their budget funds.I am disappointed. I hope they reverse this. My credit cards is up to date. My Bond is up to date. It's as if they want me to use up every cent so that in the event I have an emergency I have no backup to go to! I have banked with FNB all my life . I am now a pensioner so it would seem as if they are on a mission to bankrupt senior citizens... Probably they are eyeing my property ...they want pensioners to go bankrupt so that they can strip them of their lifelong life earned assets.....it's wrong FNB........
1 reply
23 months ago
Unavailability of Marketed Items
I've just left the store. I was looking for a particular item which is out of stock from the PEP store I bought from. I checked the internet first and the availability was at two stores according to my search so I went to Sandridge first...the lady makes an effort to check they did not have stock.So I checked the Internet again before departing to blue hill PEP only to be told they do t have stock there too ...without even checking their system....I guess they know their stock...but why is the internet search giving me hope and I had to drive to these places only to be told the product is sold out. Even now it shows as available in Centurion and other PEP stores. Can PEP HQ please upgrade the system. Thank you
0 replies
Review Distribution
5 Star
8 (53.333333333333336%)
4 Star
1 (6.666666666666667%)
3 Star
0 (0%)
2 Star
2 (13.333333333333334%)
1 Star
4 (26.666666666666668%)