NM
Nella M
Active since Jun 2023
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
B096M9VD
Poorest service! Took the 7pm bus! We were burning down the driver doesn’t switch off heater! My seat isn’t adjustable my next car a sore! Person next to me was smelling alcohol! I had the worst experience
0 replies
1 month ago
Eye test
I am so tired of phoning and getting different messages. I am someone who can not see without glasses and when I joined you guys said you cover eye tests and lense only the frame is charged through savings, but now I am being told that everything is charged from the savings!! How? I need this to be clarified otherwise I’ll have to cancel this I can’t be paying so much for something that doesn’t cover eye test
1 reply
3 months ago
Vodacom Billing Me After Issuing a Settlement Letter
I’m really disappointed with Vodacom. My contract was cancelled and my number was converted to prepaid after I settled the account. Vodacom even issued me with a settlement letter confirming that the account was fully paid and that I owed nothing. For the past few months I did not receive any statements, which made sense since the contract was already closed. However, after I recently contacted Vodacom requesting a paid-up letter for my records, I suddenly started receiving statements saying I have missed payments. This does not make sense because the account was already settled and I have proof, including the settlement letter and email confirmation that the cancellation was completed. Vodacom needs to correct this and stop sending incorrect statements on an account that was already closed and paid up.
2 replies
4 months ago
Contract cancellation
I am extremely frustrated with Vodacom’s poor service and lack of communication. I paid the cancellation quote in full and emailed all the required documents as requested. This morning I followed up telephonically and was told that I would receive an email confirmation of my cancellation. No email came through. I called again at around 14:00, and once again I was told the same thing — that I will receive an email confirmation. Up to now, there is still no proof of cancellation. I do not understand why this process is being delayed when I have comp**** with everything that was required from my side. I need written confirmation that my contract has been cancelled. if Vodacom continues to delay this and proceeds to bill me further, I will dispute the charges, as I have already paid the cancellation amount and submitted all documentation.
2 replies
4 months ago
Not received soccer tickets purchased online
You guys are so useless! I want my money back consultants from computickets have been promising me that I will get my tickets within an hour since this morning! Hours later I still have not received any tickets and the match is starting at 3pm and I need to travel to Durban knowing that I have tickets! Your service is very poor!!!
0 replies
4 months ago
Poor service
I have been calling and sending emails since Thursday with no email of receipt of my tickets!! Can I now pleas kindly get my R100 back immediately so I can buy tickets else where!! This is frustrating marn buying tickets on Thursday and now it’s Saturday the day of the game and I still have not received my ticket!! I need to yravel knowing I have tickets what you are doing is stupidity marn Nxa Sent from my iPhone
0 replies
5 months ago
Medical funds
When I joined Bonitas, I was informed that any unused medical savings would be carried over to the following year. I have noticed that the unused savings from the previous year have not been carried over into my current year’s medical savings, tried contacting them countless time and even tried whatsapp but no one is willing to explain what is going on.
2 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (100%)