JM
Judith M
Active since Jun 2023
12
Reviews
0
Industries
Reviews
12 reviews4 months ago
Horrible customer service
Horrible customer experience! Management doesn’t even care. Returned the item within their 7 day policy and they could clearly see it was faulty. They refused to exchange or refund. I was left standing alone. Don’t recommend!!0 replies
6 months ago
Poor service and tracking system is faulty!!
What a very disappointing company. They only deliver in my area in the morning only, like what is that. They can’t even arrange a delivery, their tracking will say delivery due today for 3 days straight. Very disappointing and they don’t pick up their phones.0 replies
7 months ago
Unhappy vitality user!!
This definitely feels like a ****, from having free gym visits that don’t exist when you book to their free banking which has interest charges that you don’t know where they are coming from!! Very misleading advertising!! Definitely cancelling vitality!!0 replies
15 months ago
POOR SERVICE!!!
It’s been more than 2 weeks without any internet and all I am told there are no reports of outages. I am so disappointed that everyday I come home there’s no connection. I do all the troubleshooting still nothing. Definitely cancelling this!!1 reply
15 months ago
Frog foot and Afrihost NO INTERNET!! Poor service!!
It’s been more than 2 weeks without any internet and all I am told there are no reports of outages. I am so disappointed that everyday I come home there’s no connection. I do all the troubleshooting still nothing. Definitely cancelling this!!0 replies
18 months ago
Poor/horrible service!!! They don’t know what’s going on no feedback!!!
Alex Forbes has such poor/horrible service. I called them for feedback and they said the matter will be escalated. It’s been more than 2 weeks. This matter was initiated in October 2024. Still no feedback!! They don’t even know what’s happening, they don’t understand why it’s taking so long??? So now what?? So frustrated at this point to be honest.1 reply
18 months ago
Check your panic buttons and apps if they still working.
I no longer get alerts on my phone. The panic button doesn’t work when I called they said I probably didn’t press it correctly. So the panic button has a procedure and in times of panic I must remember that? I don’t even think the unit is working properly anymore and they don’t maintain their systems. As long as you still paying. I tried to call them, the guy was rude and sent me through to a survey bot.3 replies
35 months ago
Netstar has to be worst with customer support
What a trash service. I will be canceling this service because my battery is damaged now. You must run after them for assistance am done with them. They send irregular alerts I am so fed up.4 replies
38 months ago
Worst experience ever, the back and foth
The worst experience I have been trying to claim since 2022. They will change procedures on you ask you for many things that dealers aren’t willing to do. If you can please don’t use their services especially if you buying your car through Auto pedigree . Their agents are rude also making you feel stupid when seeking clarification.1 reply
Review Distribution
5 Star
1 (8.3%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.7%)