Active since May 2010
My husband visited the facility on 08 December 2025. The account was paid in full. Medical aid paid the facility R350.14 on 18 December 2025. They required my husband’s banking details. Emailed for attention Carmen. I have contacted the accounts twice in regard to a refund. Refund due R530.56. I was informed that the doctor will transact the refund. I informed the accounts department that is almost May and to date no refund.
I holidayed with my daughter who lives in New Zealand. Due to the war in the Middle East, I had to make new travel arrangements for my return journey to South Africa. This in incurred additional cost in airfare for my return journey. The initial refund was R500. I sent Emirates an email requesting a refund for the unused air ticket and was informed to contact Flight Centre for the refund. I have sent Flight Centre a letter lodging an immediate refund for the unused air ticket return journey. The agent is often not in the office. I requested acknowledgment of the email sent. Reply is still waiting for the refund from Emirates. Unacceptable service.
Christmas gifts order two and half weeks ago. Informed import duties to be paid. Done. Delivery for today, 24 December 2025. Contacted courier to be informed parcel not given for delivery today. Unacceptable service. Will not recommend Temu to anyone.
Last week I visited the department of home affairs. Continuously off line. I have resorted to meeting with a representative at the Umgeni Home Affairs on Monday to finalise the payment. This is an additional cost incurred. The supervisor at the Pavilion branch is arrrogant and rude.
The home affairs at the Pavilion is always off line. Monday 07 July off line. Tuesday 08 July I managed to complete the application for a new passport. However while waiting to pay, once again off line. When speaking to the supervisor, the answer was we have escalated the problem to the head office. This is a daily occurrence.
New water installed. Still leaking at the water meter. Have to switch the water meter off every night. Private plumber contacted to resolve the leak. Unacceptable as we have to pay for this service. This matter is now urgent. Appalling service.
01 May and still no attention to the leak at the water meter. It is now one and half weeks and still no resolution. This is now urgent. We have to turn on the water meter daily. I live at 120 Chester Road Queensburgh.
Water meter faulty from Monday 22 April to date 27 April. Despite numerous telephone calls still not resolved. Vast water wastage. Urgent attention required to fix the water leak. My address is 120 Chester Road Queensburgh.
Load shedding. No generator. Shoddy housekeeping, had to request the kitchen floor to be washed. Bathroom floor not washed. Towel on floor due to shower water on floor. Picked up and reused. Deck not swept as well as back staircase. Will not recommend this accommodation.
Rates account no pensioners rebate for two months. Many emails sent. Finally received a response. Now requested to complete pensioners rebate form and communication is to complete in order to receive the rebate. I Renew this annually. Valid for 2023. Highly annoying. ? Receive two month’s rebate refund.
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