PJ
Pierre J
Active since Feb 2023
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
NEED HELP AND ANSWERS
Claiming I owe them money. Handed me over to NIMBLE but neither Happy Pay or NIMBLE can provide details of when the account was opened, at which store the purchase was made, what was purchased and the date of purchase. Trying to get help and answers but nothing forthcoming. NIMBLE keep referring me to Happy Pay. Both want a selfie of me with my ID and address to continue with the “investigation”.
0 replies
1 month ago
NEEDING ANSWERS AND HELP
Claiming I owe money to Happy Pay. Happy Pay handed me over to NIMBLE but neither Happy Pay or NIMBLE can provide details of when the account was opened, at which store the purchase was made, what was purchased and the date of purchase. NIMBLE state I must consult Happy Pay. Trying to get help and answers but nothing forthcoming. Both want a selfie of me with my ID and address to continue with the “investigation”.
1 reply
40 months ago
RIDICULOUSLY PATHETIC
Cell C are happy to allow fraudulent contracts to be taken out on my name (and debit my account) and after a week of emailing and phoning are yet to issue me with a contract cancellation letter and give me the details of the date, the store and the consultant where this contract was fraudulently taken out. Pathetic is an understatement. Attempts to reach management in the company have been futile. I was assured that after submitting the necessary documentation the matter would be resolved in 24-48 hours. Clearly honouring their word is not a high priority.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)