Active since Feb 2023
Disappointed by one of your nurse who *****s visitors belongings at General ward bed 37, my partner lost his wallet on the chair while the doctor was busy with me, the same nurse when the doctor was done examining me, he left his phone on my bed and the nurse was about to put it in her pocket luckily I alerted the doctor about his phone and she then give it to him. I even went to the ward yesterday to look for it hence that was the only place we had it and no one advised me of what to do next in such cases. She tried to tap with the bank cards at mamelodi luckily we already blocked them. I am very disappointed as a patient 😔 😞 😕 NB I know her name and surname
My second time having a bad experience with this insurance company, communication is very poor and no emotional support or what so ever, I remember a single day when they called me that I didn't pay their premium but when I claim it has always been a problem, it is like their looking for loophole for them not to pay, you can't asked me what time did I give my cousin to go and see our uncle who is sick and how did he gets the car from me. Collection of the premium is what their good at but helping you to resolve the issue with them is a problem, you will be sent to pillar to post even if you took comprehensive cover with them
Thank you Renier roos for the excellent service, selling my car to Mit Mak Motors was easy and smooth all because of you. You were communicating through out the whole process I can recommend Renier Roos if you'll like to sell your car and I know he won't disappoint you. Keep up the good work 👏 🙌
I had an accident with my kids on the 29th of January 2023 at Klein Kariba and I called Naked Insurance to help me with the towing and transport arrangements to get me home and they promised to arrange the transport but it never happened, instead the management at the resort arrange theirs to take us; from that day i never got any calls from them until Grobbies sends me an email that my insurance hasn't given them an instructions to where they should take the car and had to follow up with them that's when the movement of the car started and to date I haven't gotten any calls from the assessor but month end money was deducted. I can write a book on how my situation was handled by naked insurance hence I had insured my 2 cars with them
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