TD
Taryll D
Active since Nov 2022
18
Reviews
0
Industries
Reviews
18 reviews1 month ago
BEING CHARGED TRACKER ON A CAR WHICH I DO NOT OWN ANY LONGER AS WELL AS MY ONE AND ONLY CAR
I would like to understand why I am being charged for a tracking device on a vehicle that was traded in three years ago, especially since the dealership was responsible for that tracker at the time. The only reason I currently have a tracker installed (April this year) is because your consultants contacted me and advised that Hyundai had been covering the tracking service for the first three years and asked if I would like to get a new one installed, and asked whether I would like to continue with a new tracking contract on my current vehicle and only vehicle that I own!! Now that I am dissatisfied with the service provided by your wonderful consultants especially an idiot named Percy, and wish to cancel, I am being advised that there is a settlement amount payable. I find this concerning and would appreciate a clear explanation of: - The basis for these charges - The settlement amount being app****, and - The contract agreement you are referring to, which you claim I consented to Please provide a copy of this agreement, as I do not recall signing or explicitly agreeing to any such terms under these circumstances. In addition, I am concerned about the delay in responding to client queries. The turnaround time in this matter has been unacceptable. I would appreciate your urgent feedback on the above so that this can be resolved as soon as possible. Also, you cannot be taking this long to come back to on email (refer to below as this is absolutely ridiculous!!!!!!!!!!!!!!!!!!!) ALSO, YOUR APP SUCKS !!!!!!!!!!!!!!!!! SO TIRED OF THIS USELESS SERVICE. I WANT TO CANCEL MY TRACKER WHICH HAS BEEN INSTALLED FOR LESS THAN A MONTH - WHAT THE HELL IS SO DIFFICULT! From: Davis, Taryll T Sent: Friday, 15 May 2026 19:48 To: 'Bokang Lekgothoane' <[email protected]> Subject: RE: NETSTAR 10984155 Good day Please send me the copy of the account / settlement. Kindest regards, Taryll Davis Jozi Collateral Centre – Bond Maintenance / Collateral Officer Pillar Yellow 6, Ground Floor, 5 Simmonds Street, JHB, 2001 Standard Bank South Africa T (011) 631 1389 | [email protected] | www.standardbank.co.za Standard Bank Group From: Bokang Lekgothoane <[email protected]> Sent: Friday, 15 May 2026 13:40 To: Davis, Taryll T <[email protected]> Subject: Re: NETSTAR 10984155 You don't often get email from [email protected]. Learn why this is important Good day Netstar Client, I hope you are doing well. Please kindly note your settlement amount of R1 139.17, as your contract is on a 36-month rental agreement. Please note that cancellations are subject to a 30-day notice period. Alternatively, should you be acquiring a new vehicle, we do offer a reinstallation option, whereby your existing contract can be transferred to the new vehicle at a fee of R655.00. Thank you for your cooperation. Kind regards Bokang Lekgothoane Retentions Consultant Netstar t: +27(11) 207 5000 e: [email protected] w: www.netstar.co.za View our PAIA and POPIA Manual here. | View our Privacy Policy here. | View our WebTrust seal here. The information contained in this email is only for the use of the intended recipient, it contains confidential information and, in some instances, it may also be legally privileged. Interception of this email is prohibited. If you are not the intended recipient, any disclosure, copying and/or distribution of the content of this email, or the taking of any action in reliance thereon, or pursuant thereto, is strictly prohibited. Should you have received this email in error, please notify us immediately by return email. All Altron’s rights are strictly reserved. This document is protected by Altron - labelled as General Business Information ________________________________________ From: Davis, Taryll T <[email protected]> Sent: Thursday, 14 May 2026 12:11 To: Bokang Lekgothoane <[email protected]> Subject: RE: NETSTAR 10984155 Good day, Kindly provide me with the signed copy of the contract I have signed with you, as I only have one registered vehicle under my name for KY93VLGP. And the tracker for this car, I would like to cancel please. Kindest regards, Miss Taryll Davis 060 506 9349 From: Bokang Lekgothoane <[email protected]> Sent: Thursday, 14 May 2026 12:07 To: Davis, Taryll T <[email protected]> Subject: NETSTAR 10984155 You don't often get email from [email protected]. Learn why this is important Good day, We have received a WhatsApp bot message indicating that you selected the cancellation option. Please consider this email as a follow-up so that we may proceed with assisting you further. Kindly confirm which vehicle or policy you would like to cancel. We look forward to your response. Kind regards, Bokang Lekgothoane Retentions Consultant Netstar t: +27(11) 207 5000 e: [email protected] w: www.netstar.co.za
2 replies
1 month ago
COJ CHARGING BUSINESS RATES ON MY RESIDENTIAL PROPERTY - PLEASE AMEND THE RATES AND PROVIDE A CORRECT INVOICE
From: Davis, Taryll T Sent: Tuesday, 28 April 2026 07:18 To: '[email protected]' <[email protected]> Cc: Marelize von Ludwig <[email protected]> Subject: FW: City of Johannesburg Account: 557214238 for 2026/04/09 Importance: High Good day, I trust you are well. I have been in contact with Marelize von Ludwig from ADS and have advised her that I am unable to commit to a once-off payment of R67, 791,70. The City of Johannesburg needs to clarify why I am being billed at Business tariffs when the property is strictly residential and occupied as such. The current charges are excessive, with monthly rates being nearly double—if not triple, what would reasonably be expected under residential tariffs. This is unaffordable and has made it extremely difficult for me to keep up with my bond and levy payments, which are already significantly high. Before entering into any payment arrangement—particularly given that it took two weeks for feedback on this matter, I kindly request confirmation of when the account will be corrected and restructured in line with residential tariffs. I look forward to a resolution and to receiving a corrected bill reflecting the appropriate rates. Kindest regards, Miss Taryll Davis 060 506 9349
0 replies
3 months ago
I am grateful for the service received always
I am grateful for the service received always. Bongiwe disturbed my Saturday morning with good news thank you. Keep up the excellent service to your clients. It's people like you that make clients like me happy
1 reply
3 months ago
Lindiwe Mabuse assisted me with my query regarding my premium and how cash back works
Lindiwe Mabuse assisted me with my query regarding my premium and how cash back works. Not only was she effective she was super efficient. What incredible service!! Big ups to her for the quality service she provided me
1 reply
15 months ago
How did ABSA bond a property in my name while the place of purchase (complex) is in debt with their COJ account and or without clearance certificates?
From: Davis, Taryll T Sent: Tuesday, March 11, 2025 9:14 AM To: [email protected]; Absa Home Loans ([email protected]) <[email protected]> Cc: Saylash Nagia (ZA) <[email protected]>; Natasha Marr (ZA) <[email protected]>; Yvette Mokwana (ZA) <[email protected]> Subject: FW: ABSA BANK LTD // DAVIS, TC - ACCOUNT NUMBER: 8090183547 ## Importance: High Good day all, Trust you are well. I would like to bring to your attention the predicament I find myself in with the property (Indigo Sky 4 Florida, Unit 1) bonded through ABSA. Through multiple communications I have brought to your attention that I am unable to afford this bond. Through the advice of ABSA, I have attempted your route of HelpUSell. This has not been successful, namely because of the outstanding historical debt of this complex with COJ which I was not made aware of at the time of purchase. As a result of this I have had a sale fall through at the final stages due to the complex not having electricity, as the electricity has been disconnected due to the historical debt. I believe that ABSA should have made sure that the complex was not in debt before my bond was approved. I have always attempted to make my payments on time and account is up to date. Through your “HelpUSell” process, since I have went this route and signed your mandate in May 2024, with multiple viewings to dealing with over 8 to 9 agents, and getting offers and then clients withdrawing, and at this moment every door is closing and I can't sell this property. 1. I'm requesting proof of clearance documents from the complex that were used to approve the bond of this property. Please advise before COB Wednesday (12/03/2025). 2. Please note if I do not receive a response to the above I will have no choice but to communicate my frustration on Hello Peter and various other social media outlets. As I feel, up to this point ABSA has not helped me or bettered my situation but has looked out for the interests of yourselves. But instead, you’ve bonded properties to people without clearance certificates. Looking forward to hearing from you. Ms Taryll Davis 060 506 9349
3 replies
21 months ago
Dikeledi Seripe was very helpful and assisted me with what I needed
Dikeledi Seripe was very helpful and assisted me with what I needed. Thank you so much Dikeledi Seripe
1 reply
21 months ago
Excellent service
Dikeledi Seripe assisted me with amendments on my Will and she has been a great help. Thank you for the swift responses and excellent service rendered to me today.
1 reply
22 months ago
1ST BANK TO ASK FOR FULL INSTALMENT TO BE PAID WHILE THEY PUT IN AN OFFER TO SELL YOUR PROPERTY DUE TO FINANCIAL RESTRAINT - Your HELPUSELL process is skew and still puts customers in financial difficulty - MAKE IT MAKE SENSE
I wrote a review to you on the 06 May 2024 at 08:39 am. I then received assistance from Yvette Mokwana (ZA) [email protected] who gave guidance on selling my property on Your HelpUSell. After providing every single detail to her as to why I cannot afford my bond any longer, nowhere did she mention anything about me still having to make monthly payments on my account. I was COMPLETELY AND 100 PERCENT HONEST in terms of why my situation is hard and difficult and payments will not be met. Yvette confirmed on the 15th of May 2024, that an offer was made from the valuation which was done by the valuator which was sent to view my property and this is what was said via email: From: Yvette Mokwana (ZA) [email protected] Sent: Wednesday, May 15, 2024 9:22 AM To: Davis, Taryll T [email protected] Subject: RE: Bond account 8090183547 Good day So you will receive 50% discount on the shortfall amount and also you can use the financial assistance amount of R50 000 to cover the shortfall, if all that happens and there is still a outstanding amount left, you will arrange to pay it with 5 years interest free. From: Davis, Taryll T [email protected] Sent: Wednesday, May 15, 2024 9:08 AM To: Yvette Mokwana (ZA) [email protected] Subject: RE: Bond account 8090183547 External Message - Be cautious. If suspicious click the "Report Phishing" button. Good morning Yvette, Hope you’re well. If we proceed with this amount, please can you run me through the process as to what happens from here in terms of the property and the financial part. From: Yvette Mokwana (ZA) [email protected] Sent: Wednesday, May 15, 2024 8:46 AM To: Davis, Taryll T [email protected] Subject: RE: Bond account 8090183547 Good day The valuation was done and completed and the amount is R450 000. Can we proceed ? So, today the 12th of August 2024, I received an email from Emma Ndivhuho Morotoba (ZA) Agent | Call Centre Inbound & Outbound | Home Loans Collections Pre-Legal @11:50 AM. The email reads as follows: From: Emma Ndivhuho Morotoba (ZA) EmmaNdivhu*****[email protected] Sent: Monday, August 12, 2024 11:50 AM To: Davis, Taryll T [email protected] Subject: ABSA BOND ACC: 8090183547 DAVIS, TARYLL CAROL TC (MS) Dear Absa Client Arrears amount: R 20,258.73 Monthly installment: R 6,752.91 due on the 30th monthly Number of Instalments Due: 3.000 Please note that your Absa Home Loan Account is currently in arrears. We are in the process of handing your account to our legal department for foreclosure as it is currently over 3 months in arrears. This will negatively affect your credit record as we are legally required to provide an update of your credit record to the credit bureau of any missed or late payment. Due to the nature of this account being recently Restructured, note that if the account becomes 3+ months in arrears it must be handed over to legal. Please do expect communication from our legal representative. We have your best interest at heart and as our client, we want to offer you our support and assistance where we can Kind regards, Emma Ndivhuho Morotoba (ZA) Agent | Call Centre Inbound & Outbound | Home Loans Collections Pre-Legal Tel +27(0) 86 122 2272| Email: emmandivhu*****[email protected] Absa, Pretoria Campus, Block A, 270 Maggs St Pretoria, Pretoria, 0002, South Africa www.absa.africa [or www.absa.co.za] I then contact her back as I missed her call and I spoke to a RUDE individual by the name of BENJAMIN who works with Emma. Not only does he not have any phone etiquette, he does not know how to provide a decent service to your customers. I asked him for his surname and manager's details because I was not happy with his service. And he refused to provide the necessary details to me and also dropped the call in my ear. ABSA you should be proud!! Let me make this very clear, that I have openly and honestly spoken about my financial situation about not being able to afford the bond after everything that I have been through with being misled by the Agent's seller; the seller herself; my agent as well as ABSA who gladly funded this property to me as a First time home owner without the complex having their financials in order. The property with sold to me without the defects of the property being shown to me, all was hidden and not disclosed. Without my knowledge there was a "voetstoets" clause in clause 8 and ABSA brushed it off that it was not their problem that they funded this property to me with all the issues around it. 5 brownie points to ABSA for keeping the highest rate of "integrity"!! Yvette started the process with the HelpUSell and the property was mandated on the 16th of May 2024. The agent contacted me on the 22nd of May 2024 who is from Mr Real Estate Property Group on reference no.: 14466 and attorneys Smit Sewgoolam Inc was assisting with the transfer on the 4th of June 2024 which I know now no longer proceeded with the buyer who was interested in the property. What I need to understand is how can you now tell me that my account is in arrears as mentioned by Emma and Benjamin as well as their manager over email and a phone call if you are well aware of me as the customer, not being able to afford the bond after the last payment restructuring plan in April 2024? I have disclosed every detail to my financial situation and I am informed about my account that will be handed up. Yet, NO ONE NOT EVEN YVETTE INFORMED ME ABOUT STILL HAVING TO MAKE PAYMENTS EVERY MONTH. How can you expect someone to meet your instalments every month for me in this case is R6,752.91 to be exact when I was restructuring the bond the last 12 months and I have asked for help from ABSA but am told by your rude consultants to pay the account. No one told me about payments. I need clarity on this and I need to understand how this is helping customers who are in financial distress? ABSA should be ashamed of the service they give customers over the phone. I would like to get better clarity and all calls to be pulled from your recordings and you can point out to me where on your mandate that I signed was disclosed about a customer in financial distress is still to pay the FULL instalment amount every month. 1. Also, how are you actually helping someone who is in no means of paying what the instalment amount is every month, after explaining the situation of the property that you funded to me? 2. Your process does not make any sense if a bank sells a customers property due to the inability to afford the property how is the customer still responsible for payments, when the bank made an offer and took the possession of the property and is in process of trying to sell it under HelpUSell? 3. Referring to Yvette’s emails, she stipulated the following: “So you will receive 50% discount on the shortfall amount and also you can use the financial assistance amount of R50 000 to cover the shortfall, if all that happens and there is still an outstanding amount left, you will arrange to pay it with 5 years interest free.” If it was confirmed to working out a payment plan once the property is sold, how do you expect distressed customer’s to make and meet your monthly instalment payments every month when I was only able to afford your last restructuring plan amount of: R1601.81? I cannot understand why I always have to voice my complaints and get my point across on this platform. ABSA has email addresses, contact numbers and consultants are telling us to phone in but they NEVER know where to direct the call or how to help us over the phone. I am really losing my patience with you as a bank. Your service is appalling! I cannot begin to fathom how your skew process for HelpUSell even makes sense or how you think you are assisting people who cannot afford a bond anymore. I was a consistent payer until being *****ed over by everyone of YOU!!! ESPECAILLY ABSA!
1 reply
24 months ago
Honestly Shaunese was such a blessing to work with over the phone
Honestly Shaunese was such a blessing to work with over the phone. Thank you for calling me back after I received the help I need. MiWay is such an amazing insurance company to be part of. I love that your staff know the importance of putting their people first and that's exactly what Shaunese did. Thank you for the help
1 reply
25 months ago
Excellent service by Cedwin Andries even though OUTsurance quotes me way too much for car insurance.
I must say even though I was not happy with the quote provided to me for car insurance I was not disappointed with the service provided by Mr Cedwin Andries. What a great asset to your company. He went out of his way to try and get me a good quote, but my current insurer beat your price. Maybe next time I can become one of your clients in the near future. Good luck Cedwin! You are one of the best consultants I have ever dealt with. You deserve to be rewarded for keeping the service level at OUTsurance at such a great extent. We need more people like you who try their best to come through for customers. Hopefully with a better quotation later on in the future I could be one of your customers. For now, this is hello and goodbye :)
1 reply
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7 (38.888888888888886%)