Halalisani L

Active since Oct 2022

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Reviews

8 reviews

6 months ago

Outstanding Refund Not Received – Speed Point Transaction

Dear Sir/Madam I am writing to formally raise a complaint regarding an outstanding refund that I have not yet received. On 16 January 2026, I sent my rims for repair and was promised that the work would be completed on the same day. I paid R1,500 for borrowed spare rims to use over the weekend. I returned the spare rims on 23 January 2026, and I was advised that the refund would be processed via Speed Point. As of today, 04 February 2026, I have still not received the refund — more than two weeks later. I have followed up with my bank, which confirmed that the amount showed as pending but never reflected in my account. I have since shared my latest bank statements with your team as requested, yet there has been no resolution. I am extremely disappointed with the lack of communication and integrity in handling this matter. This delay is unacceptable, especially given that I fulfilled all my obligations promptly. I kindly request that this issue be urgently resolved and that proof of a successful refund be provided. Should this matter not be resolved immediately, I will be forced to escalate it further. I look forward to your prompt response. Kind regards, Halalisani Docter

0 replies

Capitec Bank

7 months ago

Hand Over Status

Good Morning , I trust you are well. I am writing to follow up on my previous email regarding the review of my hand-over status. As previously committed by the Bank, I was advised that the hand-over status would be reviewed after 09/01/2026, and this date has now passed. I would also like to note that I have attempted to follow up telephonically; however, I have not yet received any response regarding this matter. I would appreciate your cooperation and a prompt turnaround time in reviewing and providing feedback on my hand-over status. Thank you for your assistance. Kind regards, Halalisani Doctor

2 replies

FNB (First National Bank)

8 months ago

High excessive Fees on Toll Gates

Good Day, I would like to raise a concern regarding an excess item fee that was charged on my FNB Business Gold Account. I recently used the account at toll gates while the account was on overdraft, which cost R270. However, I was additionally charged an excess item fee of R815. This is the first time such a charge has occurred, and I am extremely disappointed as I was not aware that a single transaction would result in such a high penalty. Furthermore, I am concerned by the communication I received regarding the possible closure of my account, even though I pay my monthly fees consistently. The account may not be very active, but I have maintained it responsibly and did not expect this level of service or penalties. I kindly request the following: A review and reversal of the R815 excess item fee, considering this is the first occurrence. Clarification on how these fees are calculated. Confirmation that my account will not be closed without proper consultation and assistance. I trust FNB will treat this matter with urgency and fairness.

2 replies

Transunion Credit Bureau

10 months ago

Credit Clearance Overdue

Am listed overdue where my accounts are settled 10 months ago whereby my account is locked and I cannot access or rest my credentials to updates details to rebuild my credit score. Am trying to contact the call center they are linking to an agent for further discussion ,this is very disappointing and worrying. Please assist me urgently as soon as possible to rectify this matter.

1 reply

Capitec Bank

12 months ago

Injustice

They handed over my account 2019 and I made payment arrange from 2018 to 2024 and saved enough to settle my account 09.01.2025 and paid everything in full that was due for prescribed debt(supposedly)s. It been 7 months since account were paid but they are refusing to remove hand over status they said it will be discussed 09.01.2026 hence all requirement were meet for clearance .

3 replies

Brooks and Luyt

12 months ago

Power credit clearance management

I made payment arrangement and settled the account on the 09.01.2025 and they sent me paid up letter However my account is still show handover status with Capitec and Capitec is refusing to clear hand over status it been 7 months since account paid off

1 reply

National Debt Consolidation (NDCsa)

12 months ago

Not satisfying

They couldn't assist after clearing my debt review status, because my account still have hand over status by capitec bank hence i paid my accounts on my own as per agreement with CSS (Brooklyn)

0 replies

National Debt Consolidation (NDCsa)

46 months ago

Worth waiting,am so ...

Worth waiting,am so excited can wait for my 21 days to review my ITC

0 replies

Review Distribution

5 Star

1 (12.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (12.5%)

1 Star

6 (75%)

Halalisani L

Reviews

Outstanding Refund Not Received – Speed Point Transaction

Hand Over Status

High excessive Fees on Toll Gates

Credit Clearance Overdue

Injustice

Power credit clearance management

Not satisfying

Worth waiting,am so ...

Review Distribution

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