CM
Constance M
Active since Jun 2022
47
Reviews
0
Industries
Reviews
47 reviews3 weeks ago
Poor Client Servicing
Response rate is very low, Not sure what the SLA is but atleast we should be able to get through on calls and not hold for ages
1 reply
1 month ago
Terrible Clientelle Service
Very Poor Clientelle service, been trying to get hold of them to assist my mother with her pension fund but no department is taking accountability to assist.
1 reply
3 months ago
Can’t rerun a debit order
For such a big bank that lends money, you can’t rerun a debit order?
1 reply
6 months ago
Money leaving my account monthly, FNB does not want to take action
Imagine money leaving your account every month and all FNB says is they don’t know. How about investigating?? That time I am a private client and I still can’t be assisted.
1 reply
6 months ago
Terrible Service
I wouldn’t recommend this car service centre, Appears they have enough clients.
0 replies
10 months ago
Bad Service
FNB is honestly disappointing, issues that can be resolved without complaining, I must first complain about before they get resolved. I was offered debt consolidation, I regret taking that offer because of the endless problems I have encountered. I was honestly better off. FNB overpaid the debt, that debt was returned but the balance has not decreased on my account. I have basically been ****med, wish I could reverse agreeing to this. As a private client, you’d think I would receive somewhat of a good service but nothing. Ag man..
1 reply
13 months ago
I get calls every day 5 times an each day, what in the world??!
STOP HARRASSING ME!!!
3 replies
14 months ago
Medical Loan
Can someone please help me to secure a medical loan. I am receiving conflicting statements on what is required and who can be assisted. I have been informed medical loan is only for mediclinic but not any other doctors, but this is not what it says on the website. Also can we not be rejected via a system, without our incomes properly evaluated
1 reply
14 months ago
*****ulent activities on account, FNB has done nothing about it for months
My account has been debited by an unknown party for 3 months from my FNB account, to this day FNB is not able to do anything about it.
1 reply
Review Distribution
5 Star
7 (14.893617021276595%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.127659574468085%)
1 Star
39 (82.97872340425532%)