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Active since May 2022

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19 reviews

4 months ago

WAITING MONTHS FOR CLAIM APPROVAL

Its been months since I have been waiting for them to approve my claim , now they are asking for my bank statement I dont understand why must I share my bank statement with them its not like we are applying for a loan or this is what they do when you claim but when they offer you the policy no one ask for your bank statement. No one comes back to me regarding my claim i have to be the one sending them emails nonstop. i wont recommend this insurance to anyone from this experience. Its very scary that you are paying to be treated like this.

0 replies

Nedbank

7 months ago

Waiting for call for days

I have app**** for home loan they promised to call me it's been a day now but they said I must wait 4 hours for a call. Bad service. Bad service I was not expecting

0 replies

Builders Warehouse

9 months ago

Bad service from Anelisa

There's a lady by the pickup point I think it's Anelisa at Builder's Edenvale she's very rude not friendly at all, when you get there there's no smile or morning you greet her she's just gonna ask talk to her colleague acting like you are not there. I don't think big shop like this deserves that face on the front desk. She need to learn that being on the first desk meansyou are the face of the shop. The warehouse or shop will loose lots of customers if they keep people like her. Smile and best attitude it's one thing customer are looking for just smile that's all don't act like you don't wanna see us coming to the shop. She ruined my day. When I think about going n to that shop it feels like going to a unwanted house.... #blackfriday

1 reply

iWYZE

12 months ago

Bad service when you claim

So disappointed I trusted this company with everything. I have logged in my claim it's been a month they said someone will contact me but I'm still waiting no call or email.

2 replies

KFC

12 months ago

KFC SUNNY ROCK GERMISTON BAD SERVICE

I'm not happy about today service. I had to wait 20 minute to get my order. The order showing on the screen after 15 minutes the order is cleared on the screen I hard to ask them that I have been waiting but there's no one helping. People are coming in and out when I'm waiting. The lady checked she can't see the order I hard to wait for them To do it. I asked if they can cancel cuz I already wasted my time by waiting 90% of my lunch time.

0 replies

Bosch car service kempton park

15 months ago

Bad customer service

I won't recommend this place to anyone. I have taken my NP200 in which is not starting. No one called to tell me what's happening I hard to call them, they said it's injectors they have taken them for a service now it's been a month no call or updates. I tried calling on Friday and I have sent an email but nothing so far. I'm not sure how they conduct the business if there's not update. This is bad... It's gonna be two months now my car it's in the but still no update.

0 replies

BB Nissan Louis Trichardt

19 months ago

Extremely disappointed as no one answer the phone

I'm extremely disappointed. I'm have been trying to call the service side. I can't get anyone to help me. I tried everything other lady answered the phone she said will call you back I waited until now nothing. I have taken the NP200 which is not starting, they told me that we have to get new injectors but they don't say anything about fixing them as the insurance says they must be fixed as it's a diesel car... Now I have to drive there as no one answer the phone.

0 replies

FNB (First National Bank)

19 months ago

Applying for a credit card became hard

I have been trying to apply for a company credit card when I contact the them they said wait for the account to reach 6 months now it's over six months when I can they tell me about 12 months. It's very disappointing for such a big bank to keep customers running like this. I'm changing my account to another bank cuz it looks like they don't know anything about customers. You hold the line for 39 minutes just to be told they can't do anything

1 reply

Motor Finance Corporation

21 months ago

MY INSTALLMENT INCREASED WITH R1800.00

i was doing a claim this month on my service plan, they called me and said they need to cancel the old one and create a new policy that will cover the km on the clock i agreed as the car was in for a service. after 2 day another once call and say wrong information is recorded under my profile. they recorded that the car is petrol but the car is diesel. i dont understand how can you make this mistake as the are the one financing the car. today again i get another sms which shows that my installment went up by R1800.00 i dont understand how and why. i called them the guy said there are three policies under my profile i asked if they can remove one as this is wrong or duplicate but i have to wait 21 days for their mistake. this month there are coming for more money in my account. the money which will never be refunded. im disappointed in this.....

1 reply

Motor Finance Corporation

21 months ago

SERVICE AND WARRANTY

Don't even think about taking any plan with this people, when it comes to claiming your policy it's a problem. I have been paying for my service and warranty plan but now I need to claim it's a problem I have spent more money and time calling them they tell me about 4 hour I call after 4 hour same story. Now I called them again they said the are waiting for MFC to allocate funds in my plan.i was advised to call MFC when I call them they don't know anything about this. I have spent 2 days calling them with no help. This is just waste of money

0 replies

Review Distribution

5 Star

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4 Star

0 (0%)

3 Star

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2 Star

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1 Star

19 (100%)

Gift T

Reviews

WAITING MONTHS FOR CLAIM APPROVAL

Waiting for call for days

Bad service from Anelisa

Bad service when you claim

KFC SUNNY ROCK GERMISTON BAD SERVICE

Bad customer service

Extremely disappointed as no one answer the phone

Applying for a credit card became hard

MY INSTALLMENT INCREASED WITH R1800.00

SERVICE AND WARRANTY

Review Distribution

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