MS
Michael S
Active since Apr 2022
16
Reviews
0
Industries
Reviews
16 reviews3 weeks ago
Worst chronic benefit department in the country - STAY AWAY
I have cholesterol my sister has cholesterol and my father has cholesterol. I have been using cholesterol chronically for 3 years. I have attempted for 6 months to get Bonitas to load me onto their chronic benefits. Between the doctor and myself we have done every single test known to man and jumped through all the hoops. Bonitas reckon because I'm not obese, don't smoke and don't have high blood pressure I will never be approved for the cholesterol condition that I in fact have. This is my 17th attempt at assistance for a PMB. STAY FAR FAR AWAY FROM THIS MEDICAL AID.
2 replies
1 month ago
Chronic medication department rejects applications automatically
I have jumped through hoops and been to the doctor 3 times to get my chronic cholesterol medication approved. Even with the Dr spending 30 minutes on the line they keep rejecting the application on grounds that they need certain information, which we continuously give them. Be very careful if you need Chronic medication.
1 reply
1 month ago
Quick, clean, and simple!
I would highly recommend COIDA Services SA for their exceptional service and professionalism. The entire process was handled efficiently, with clear communication and a strong commitment to meeting agreed timelines. It is evident that client service is a priority, and the experience was seamless from start to finish. I will make use of their services again in future.
0 replies
3 months ago
Do not install this app. After selling to Vault their support team was fired.
Having had a wonderful experience using 22Seven (now Vault22) for several years, I now cannot get anyone to help with my account. The system says I will receive an email which will allow me to reset my Password. No email arrives. When I write to them I receive lovely, friendly automated responses. Nothing happens! This has been going on for weeks and weeks!!!
0 replies
5 months ago
Useless App.
Bonitas app doesn't work at all. Go into Playstore and you will see that 18/20 reviews are 1/10. With Bonitas all claims are rejected if you do not complete the Wellness Questionnaire, spoiler alert, the Wellness Questionnaire doesn't work on the app! When attempting to chat, there is simply zero reply on the other side. Try rebooting and the app blocks your login attempts because of :"Too many logins from this IP address". Come on Bonitas. Wake up. It's 2026, not 1996.
1 reply
14 months ago
IKhokha card machines are obselete for card machine use.
Been with iKhokha for 4 years. Service has always been exceptional. Today they updated the software on the machines, changing them from Card machines to online shopping machines, meaning that every single transaction first goes into a cart and then the cart must be accepted before it allows payment by user. If the transaction gets cancelled, the product stays in the cart. The machine has basically become useless to us. We do masses of transactions at gates and adding another 10 steps per person entering a gate via a cart process will never work. We would like reimbur*****t of all machines that we purchased last year so that we can make use of a different supplier.
1 reply
17 months ago
Dishonest communication.
Made a booking via Flash Sale and received an sms stating that I can reschedule my booking. When trying to reschedule, both Mrs Mbali and Mr Steenkamp are refusing to reschedule.
0 replies
26 months ago
DO NOT sign a debit order as payment method with this company!
Incorrect debit order. Spoke to Mahluleli and he conveyed that Momentum can increase any membership amount, in this case five times more, from R541pm to R2,970pm. I requested reimbur*****t and was refused. The account has been closed, but now they're refusing to reimburse me the money.
3 replies
30 months ago
0/10 for administration skills.
Purchased a property that had Enbaya meters on the premises. No one ever seems to want to help, understand or listen to any issues we have. I have, for this entire year, not received a single piece of communication from them. Also, their website has such poor internet safety protocol that even the most basic virus protector blocks this website.
3 replies
36 months ago
Netcash Xero app is non functional, STAY FAR AWAY
Pathetic service! Netcash Xero application has been down for the entire week and no integration is taking place. On Tuesday Bennie Bester assisted in uploading a payment batch. He is on leave today and no-one at Xero has any idea on how to assist me, which means we missed a payment run. In fact Carl Simmadari, Theresa Scott and two IT experts were dumbfounded by my request that Bennie Bester actioned on Tuesday.
0 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
0 (0%)
3 Star
1 (6.25%)
2 Star
0 (0%)
1 Star
12 (75%)