Manus van Der Pluym

Active since Mar 2022

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Reviews

8 reviews

6 months ago

Buy a Volvo at your peril due to massive financial loss when selling

I have experienced a massive financial loss selling my (so called) premium XC60 T8 Twin Motor. I wrote to them about it and received what I perceive to be the customary customer relations department " sho away". Volvo has ******ed their used car values with their actions about curtailing sales and service centers. Dealers where I tried trading in the XC60 were not prepared to even offer a value. When others did make an offer, it was a horrifying experience. However Volvo continue to advertise new cars and sell new cars without warning the unsuspecting new car customer of their potential financial blood bath. Someone from Volvo phoned me after they rep**** to me asking if I received their reply. I confirmed I had and suggested they send my complaint/advice to a senior at Volvo. Maybe the CEO! I believe I should make the buying public aware of the financial loss that will be incurred when buying then selling a Volvo, this advice to HelloPeter is the start of my campaign.

0 replies

King Price Insurance

18 months ago

I would like to writ...

I would like to write a review about King Price Insurance Good service so far today from Don Juan Sampson with my claim for a collapsed boundary wall.

1 reply

FNB (First National Bank)

47 months ago

FNB still no contact - now add Wesbank as bad service provider

Refer my earlier complaint. i received sms message stating my complaint has been sent to FNB High Priority Complaint and gave it number ***NF at 16h59 29 September, few minutes after I posted on Hello Peter. I received another sms at 08h08 on the 30th of September stating this had been assigned to Customer Relation Centre. looking into it and will contact you shortly. They must still be looking into it - no contact made! it is now 03 October 15h40. In the meantime, their subsidiary Wesbank has completely messed up my vehicle finance that I settled in full on the 23rd of September. They debited me another payment on the 30th of September, emailed me a statement dated August 2018 and also want to change. at further cost to me, the free agreed method of sending me the papers to remove them from the registration documentation.

1 reply

FNB (First National Bank)

47 months ago

Poor Service - FNB do not live up to their how can we help you

FNB must be forced to remove their advertising "how can we help you?" They cannot help without an enormous amount of wasting my time and my resources. First. I have been trying to FICA my two business accounts from June 2022. Their system does not allow the customer to make changes the customer must "lodge a dispute" and wait for them to respond. After they froze my one business account I had to telephone and spent an hour doing FICA on both accounts. One was FICA'd the other despite answering and attaching their forms it is still in jeopardy. Second, this is the chat line complaint, I was credited with interest on my credit balance on my personal current bank account. This stopped in August. I went onto their online chat service. Typed my 'complaint' and Thato messaged he was transferring me to their credit card division. when i retyped my message, he typed "Alright give me a moment" 700 moments later with no message from him I advised I was leaving and going to lodge with Hello Peter.

1 reply

Game

48 months ago

Never buy from Game Stores again!

Hi there, In the past I tried to avoid buying at any Game Store - staff attitude and attention to customer horribly negative. But, my Grand daughter needed a fridge and there was an online special for a KIC fridge. On 16th June I ordered and paid for it - delivered to her parent's home a few days later. My grand daughter moved into her new home on 01 July. The fridge did not work from day one! Of course the fridge was loaded with food to freeze and on the Monday 3rd July noted it was not working. Reported to Game immediately and they only collected on the 28th July. It appears they had some problem with their courier - they forgot to instruct them. This despite my grand daughter phoning them almost daily. Someone from Game phoned her to apologize on the 27th and said they "would try to get her a refund for her food she had to throw away". No refund to date. I finally received my repayment for the payment I made on the 16th June on the 09th August. Does anyone think I will buy at Game again?

0 replies

FNB (First National Bank)

50 months ago

ATM and dispute - short changed.

Used FNB Doornkloof ATM on Friday 01st July. I requested R3000 withdrawal and R900 given. Phoned their helpline who emailed me a dispute form. I needed the R3000 so went to Pick n Pay Doornkloof and asked for R2100 but this was rejected by FNB as my daily limit is R5000. I thought I had been debited R900. So FNB debited me R99 for the rejection. I emailed the dispute form to their disputes department, received an email saying I will be contacted in five days. today is the 12th and I am still waiting! I have been debited R3000 plus R2000 plus R99. I wonder if I have been lost in their system. How can we help you is their slogan! Try helping me FNB. To prove what you claim!

0 replies

@Home

50 months ago

Great Service

Ordered a lounge couch on Sunday 10th July and requested delivery from @Home Centurion. Received immediate email confirming purchase, then an email confirming delivery will be made. On Monday received a phone call asking if today (Tuesday) between 10h00 and 12h00 would be good. couch delivered just before 10h00 today - Tuesday. every person has a smiling face, every person was helpful and did what they promised. Great Service @Home Centurion!

1 reply

Top dog tool shop

53 months ago

Great service and attention

Hello Peter, I bought a Makita jig saw through Gayle . When I opened the case it was a corded version not the cordless version that I neglected to ask for. The supply was therefore my fault not theirs. I phoned and Gayle arranged a return and supply via their delivery service despite my saying my fault I will go to the store. i received my cordless jig saw and the difference in price in an envelope! thank you Top Dog and thank you Gayle for marvelous service.

0 replies

Review Distribution

5 Star

3 (37.5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (12.5%)

1 Star

4 (50%)

Manus van Der Pluym

Reviews

Buy a Volvo at your peril due to massive financial loss when selling

I would like to writ...

FNB still no contact - now add Wesbank as bad service provider

Poor Service - FNB do not live up to their how can we help you

Never buy from Game Stores again!

ATM and dispute - short changed.

Great Service

Great service and attention

Review Distribution

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