MM
Mpho M
Active since Mar 2022
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
Appalling Service(s)
Worst service(s) ever! I live in a property managed by Jawitz Properties(Boksburg-Village Mews). I complained about cleaning services and a cat in the yard, as the property is not pet friendly. This was on the 27 of March. Instead of solving the problem(s) there's been a back and forth between them, myself and the landlord about sharing pictures, asking who the cat belongs to, that they'll communicate with the caretaker. Until today nothing had been done. It's appalling that I even have to share pictures just to get services I pay for.
0 replies
13 months ago
I was double charged for my order on the 26th of April
I was double charged for my order on the 26th of April. They told me they'd refund money within 5 days, as it was just held as authorisation money. However it's been more than 5 days, still no refund.
0 replies
16 months ago
Adidas online ****ming.
I made an online purchase at Adidas on the 25th of November 2024. I had to wait longer than the stipulated waiting time for the delivery; which I understood because it was during Black Friday. I got the delivery, with a missing item, which they "issued" a refund for, on the 10th of December 2024. However I'm yet to get the refund from them, even now. First they told me proof of purchase, which I did. Then after the 4 days stipulated as the waiting period when I called for feedback back, they told me to wait another 4 days as the matter was now escalated to the relevant department. I called again after the 4 days and was told to wait yet another 4 days. That 4 days has long passed and there's still no feedback or refund from them.
0 replies
20 months ago
Horrible service.
I haven't been able to log onto my Capitec app since Saturday (19/10/2024). I keep getting the "this screen is hidden to protect your personal information" message when I try to sign on to the app. I've been told to check my settings, which are fine. Told to switch my phone on and off, delete and re-download the app, none of these suggestions worked. Only today on my fourth agent, and after I'd been to the branch, where I was referred, without help, is the matter escalated to the relevant department. And this department can't provide a timeline as to when the issue will be resolved. Mind you this is an issue Capitec has been aware of since the 11/10/2024 when we got this "updated version" . Customers have been complaining on play store, and social platforms about this issue. Talk about incompetence, and failure to deliver on promised good service. I suppose our obligations wait while they decide on getting their act together.
2 replies
21 months ago
Poor, poor service!!
The system was supposed to be up and running since the 3rd. It's the 4th and we still can't log on the system. Talk about non service. And the only communication is that they're experiencing high traffic volumes. Like you didn't know there will be such. No one thought to prepared for such?
1 reply
39 months ago
Woolworths online, non-starter for me.
My first time buying items online at Woolies.They had a nice sale on a few Levi's items. I placed the order and made the payment. Only on the day of the delivery, only one item arrives, instead of two and I get a refund. Apparently the one item was out of stock. I could have bought another item if they'd just marked the item "out of stock online" like some items. I'm really not impressed.
0 replies
51 months ago
UIF online "service" non-service!
I applied for UIF maternity benefit online(June 2021) before going on maternity leave (July2021). After numerous calls and re-sending of documents to the Department of Labour since my child's birth, I was only told(10th March 22) after visiting the Department of Labour that I actually needed to have re- applied for the benefit after my child was born, before the 6 months benchmark. I was also told that even though I applied online I still needed to have visited the department of labor branch. Which I feel then questions the point of online service "offered" by the UIF.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)