SM
sergio M
Active since Jan 2022
9
Reviews
0
Industries
Reviews
9 reviews4 months ago
Excellent Service
Dear Management Team, I would like to take a moment to formally express my sincere appreciation for Michael and the outstanding service he has provided me at CK Coachwork. I came in with a very bad experience and serious frustration, but Michael completely turned that around and transformed it into a truly world-class customer experience. His professionalism, communication, commitment to quality, and genuine care for customer satisfaction are exceptional and rare to find. Because of him, I have full confidence in CK Coachwork again. I can honestly say that my vehicles will not go anywhere else — I am now a lifetime client, and Michael will always be my first point of contact. The service I received from him represents excellence at the highest level. CK Coachwork is extremely fortunate to have someone of his calibre representing your brand. Excellent work and outstanding service, Michael. Kind regards, Sergio Mohamed This is the Parow Branch
0 replies
5 months ago
Pricing
Dear Web Africa Team, I am writing to formally lodge a complaint regarding the unfair pricing of my current internet subscription. I am currently paying R479 per month for a 20/10 line, while I have become aware that new customers are being offered a 30/30 line for only R330 per month. This pricing discrepancy is completely unacceptable and deeply unfair to loyal, existing customers. There is no reasonable justification for charging long-standing clients significantly more for a slower service while offering better packages at a lower price to new customers. This practice cannot be tolerated and reflects poorly on customer retention and fairness. I request that this issue be addressed as a matter of urgency. I expect either: An immediate adjustment of my package to match or exceed the current new-client offer at a fair price, or A suitable alternative resolution that reflects equal and fair treatment. Should this matter not be resolved promptly, I will have no option but to reconsider my relationship with Web Africa going forward. I trust that this issue will receive the urgent attention it deserves, and I look forward to your swift response. Kind regards, Sergio Mohamed
0 replies
7 months ago
******** interested
Dear Hello Peter Team, I would like to lodge a formal complaint against Unifi Loans regarding the way they have been handling my loan account. Unifi has handed my loan account over to their collections/accounts department; however, they continue to charge me interest on top of interest. Despite making several payments towards the loan, the outstanding balance never decreases because all my payments are being allocated towards interest only. I have contacted Unifi via phone and email multiple times to request an explanation, but they have failed to provide a clear answer or solution. It is ******** to charge compound interest (interest upon interest) on a loan account that has already been handed over for collection. I am requesting that this matter be rectified immediately. All payments I have made should be recalculated and correctly allocated, and the balance adjusted accordingly. If this issue is not resolved, I will have no choice but to escalate the matter to the National Credit Regulator (NCR) under the National Credit Act for further investigation. I would appreciate your assistance in ensuring that Unifi addresses this issue promptly and fairly. Kind regards, Sergio 0636489010
1 reply
8 months ago
********
Your Sergio [Your ID Number] 0636489010 [Your Email Address] [Your Physical Address] Date: [Insert Date] To: [Finchoice / The National Credit Regulator / The Credit Ombud] Subject: Formal Complaint Regarding Unfair Loan Repayment Practices by Finchoice Dear [Sir/Madam], I am writing to formally lodge a complaint regarding the conduct of Finchoice, as I believe their loan repayment practices are unfair, misleading, and in contravention of consumer protection laws. I initially took out a loan with Finchoice and was later offered an option to reduce my monthly repayment premium. However, I was not properly informed that this restructuring would result in compound interest being charged on top of existing interest, making it nearly impossible to settle my account. This has resulted in: Continuous accumulation of interest despite regular payments. Lack of transparency in how repayments are allocated. A repayment structure that unfairly traps consumers in ongoing debt. I believe this practice amounts to interest upon interest, which is exploitative and places me, as a consumer, at a severe disadvantage. Furthermore, this may be in breach of the National Credit Act and the principles of the POPI Act, as I was not given full, clear, and fair disclosure regarding the impact of restructuring my repayments. I therefore request the following: A full written explanation and breakdown of how my repayments have been calculated to date, including all interest charges. Confirmation of the total amount still owing, with an explanation of how much is principal versus interest. Immediate investigation into these practices to ensure compliance with the National Credit Act and consumer protection regulations. Assistance in restructuring my repayment plan in a fair and transparent manner that does not exploit consumers through compounded interest. Should this matter not be resolved promptly and fairly, I will escalate my complaint further through all available legal and regulatory channels. I trust that you will give this complaint the serious attention it deserves. Yours faithfully, Sergio
2 replies
20 months ago
Wrong information
Dear Betfred Customer Support, I am writing to express my disappointment and frustration with the service I received from Betfred online agents. Despite my repeated queries, I have been provided with misleading and false information regarding my account. Specifically, I am still awaiting payment of R299 that was not credited to my account. I have been assured multiple times that the issue would be resolved, but unfortunately, I have yet to receive my funds. - Account number: [insert account number] - Date of transaction: [insert date] - Amount: [insert amount] - Description of issue: [briefly describe the issue] I request that you: 1. Investigate this matter urgently. 2. Provide a clear explanation for the delay. 3. Release the outstanding funds into my account immediately. I would appreciate it if you could also look into the training and quality control of your online agents to prevent similar incid - IBAS (Independent Betting Adjudication Service): (link unavailable) Please keep records of all correspondence and interactions with Betfred for future reference. [05/10, 17:45] Meta AI: That's concerning to hear. Here's a sample email or complaint letter you can use to report the issue to Betfred: Subject: Complaint: Misleading Information and Unpaid Funds Dear Betfred Customer Support, I am writing to express my disappointment and frustration with the service I received from Betfred online agents. Despite my repeated queries, I have been provided with misleading and false information regarding my account. Specifically, I am still awaiting payment of [amount] that was not credited to my account. I have been assured multiple times that the issue would be resolved, but unfortunately, I have yet to receive my funds. Details of the issue: - Account number: 0636489010 - Date of transaction: 02 October - Amount: R299 I request that you: 1. Investigate this matter urgently. 2. Provide a clear explanation for the delay. 3. Release the outstanding funds into my account immediately.
1 reply
25 months ago
Delayed funds
Here's a draft message: Subj Unacceptable Withdrawal Delay for My Deposited Funds. Dear Betway Support Team, I am writing to express my extreme frustration and disappointment regarding the withdrawal delay of my deposited funds. It is absolutely unacceptable that I have to wait 7-10 working days to access my own money, which I had deposited into your account. I did not expect such a lengthy delay, especially since the funds were mine to begin with. This is not a withdrawal of winnings, but rather my own deposited funds. I need access to my money promptly, and this delay is causing me significant inconvenience and financial hardship. I urge you to expedite the process and release my funds immediately. I request a swift resolution to this issue and expect a response regarding the actions you will take to address this unacceptable delay. I have send you my id copy bank statement and selfie and all that was need from me .Can the Fica department deal with the manner with urgency thanks Sincerely, Sergio Mohamed
9 replies
46 months ago
Mr S mohamed
I would like to thank C Damon for responding to my complaint with immediate priority . Your customer service is above average
0 replies
52 months ago
Scammers
Good day ,I am writing this to warn people about the Evod Mtn movie app ,they sign you up and when you cancel they make you believe that you canceled, but continue debating your account as it is small amount, I have emailed them and spoken to them and have all the proof ,but still they are deducting money from my account, please be aware and please tell me what I must do to take this company further, I think lots of people are being ripped off with out them knowing
0 replies
53 months ago
mr mohamed
Good Day ,I am trying to get hold of MBD collection as they are claiming i owe them money ,i dont know from where and how and i would someone to call me urgently as i tried calling them .
2 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (77.77777777777777%)