JE
Je-Taime Eksteen
Active since Dec 2021
5
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0
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Reviews
5 reviews5 months ago
SASFIN
If I could give this business a 0 rated star I would. Sasfin in my opinion is a **** artist! You can call the call center but no one ever gets back to you About 3 years ago their technicians came and installed a camera system as well as our landline, it cost me R5000.00 cancellation penalty with Telkom to change our business work number now Telkom says the cancellation fee was never paid. The landlines and cameras that were installed never actually worked, we have told Sasfin to cancel the contract and for them to collect their appliances as I refuse to pay for something that does not work. Not to mention the terrible mess of cables that lay my whole office full, work is incomplete and very untidy. Now we have been handed over to the lawyers, an agreed amount had been reached etc...... Only for Sasfin to continue try deduct funds from the bank account whenever they feel like it. Which just puts me in more of a financial strain when the random amounts they try to debit do not go through.
1 reply
40 months ago
MTN
08 November 2022,while on vacation I purchased a Honor X8 smart phone in Middelburg, within 2 months I noticed the phone is warped, I contacted MTN and was told to take the phone to my nearest branch, which is in Richards Bay, however I have taken it to both of my nearest branches and was informed to take it back to the branch I purchased it by, both branches kept referring to the other stating the service is quicker. NONE of the above is true, I have been there twice, now on my 3rd attempt I get told the phone has a crack and it needs to be sent in for repairs before it can be repaired or exchanged due to it being over the 7 day out of box warranty. what has happened to it being within its 6 month warranty and be exchanged due to the phone still being 4months old. There is only 2 months left on the warranty, and its an endless back and forth story which is frustrating. Very disappointed in MTN as I have been a loyal customer for many years, i Purchased my phone cash and never had any problems. customer service was terrible.
0 replies
45 months ago
Huawei cellphone
I purchased my Huawei NOVA9 cellphone approximately 7 months ago. About a week ago I noticed that the cellphone is badly bent and there is a huge gap between the screen and the shell of the phone, I went to Vodacom in Richards Bay where I had purchased the phone, I asked the tech guy to check the phone for me and he told me that this is a battery problem, it could either be from over charging or a factory fault, he then accused me of over charging the phone and then told me he would be testing the phone, only to find out that the phone was not over charged. Then he asked me how long I've had the phone which I then responded with saying I've had the phone for 7 months, he then said well unfortunately the battery warranty is only valid for 6 months, he said the phone can be sent away at my own expense for maybe up to a month. All the info on the phone would be lost. I need the phone as most of my school projects as well as homework etc...… is on the phone, he politely replied that it is my problem and he cant help me unless I pay for the repairs or at least a deposit there of. He said the cost of repairs would roughly be about R2000.00 which I honestly feel is a rip off as I paid cash ( R11 000.00 ) when I purchased my cellphone. I am honestly very disappointed in both Vodacom and Huawei with the service I have received.
6 replies
54 months ago
ABSA vehicle finance
We purchased a double cab Ford Ranger through Absa in 2015 on a 30% residual. Absa contacted us a month ago wanting to repo our vehicle as they say we were in arrears, only to realize that the residual value came in, in 2020. We never received any statements or form of communication in the last 6 years. Now we wanted to purchase another vehicle and no bank is even interested to help, as it shows we are in arrears thus after we agreed to pay the sum of R96 000.00 in a very short period of time ( 6 months ) we have a company that has been with Absa since the beginning, all our staff members and even our personal accounts are with Absa, we are extremely tempted to move all accounts from Absa in the near future.
1 reply
54 months ago
Hollard Insurance
My late father bought a brand new vehicle in November 2019 and insured it with Hollard. Unfortunately my father passed away on the 11 September 2020, Hollard refuses to settle the vehicle by the bank as they say my father was aware, that he was sick even though we have letters from the Dr stating he didn't know what was wrong with him and he was later diagnosed with stage 4 cancer, sadly 4 days later my father passed away.
2 replies
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