Magriet P

Active since Sep 2021

Reviews

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Reviews

7 reviews

3 months ago

Disappinting experience with Yutiliti Fibre

My experience with Yutiliti Fibre has been extremely disappointing. The service was unreliable from the start, and despite charging me, the internet was never even installed. After numerous attempts to resolve the issue and repeated follow-ups, I was left frustrated by the lack of communication and assistance. In the end, I had no choice but to move to another service provider. Customers deserve proper service, accountability, and support, and unfortunately that was not my experience at all.

0 replies

SA Motor Lease

9 months ago

Thank you Stacey Garson

Last week, Stacey Garson from Pace assisted me through an incredibly challenging and emotional experience when my son’s car was ******. I was frantic — worried about the damage, my son’s trauma, and the financial implications. Stacey went above and beyond her professional responsibilities. She handled everything with such empathy, calmness, and genuine care. Her support brought comfort and clarity during a very stressful time. Thanks to her guidance and efficiency, the car was eventually recovered — an outcome that brought immense relief. It’s rare to come across someone who combines professionalism with such sincere kindness. Thank you, Stacey Garson, for making such a difficult experience a little lighter. You truly made a difference.

1 reply

CARSTENS J VD MERWE & ASSOCIATES

43 months ago

Being in a car accident not good enough excuse to miss your appointment

On the day of my appointment with the doctor, I was in a car accident where my car was a write off and I had to go to hospital for medical attention. They sent me a bill for not showing up, but after I sent them messages about my accident they felt it wasn't a good enough excuse for missing my appointment and threatened with legal actions. I paid this amount but truly very unhappy about the conduct of people I trusted and expected more from.

0 replies

FNB (First National Bank)

50 months ago

Don't use the FNB app to purchase electricity

Just over a month ago I tried to purchase electricity from FNB, They said that they could not provide me with electricity and that I have to contact the municipality. The funny thing is ABSA could assist immediately with the same request. Be very careful when you use the FNB app, they of course have not even tried to refund my money.

1 reply

Prepaid24

51 months ago

5star service from Michaela

Michaela assisted me with 5 star service. I had a bad experience trying to Purchase electricity through the FNB app (which I still have not received) and was anxious to purchase through Prepaid 24. Michaela, I will never buy from someone else than you guys after this! Thank you

1 reply

FNB (First National Bank)

51 months ago

Poor service FNB

I switched from ABSA to FNB and not only was my debit orders switching a absolute circus, 8 tried buying electricity through the FNB app and the token was not accepted. After asking for assistance the following was sent back to me. I know this is not true as someone purchased electricity for me from their ABSA app. I'm speechless and extremely unhappy with the poor service from FNB. We refer to your [Query] reference number ***Q related to your electricity token purchased on the 2022/05/18. We thank you for this opportunity to investigate and provide a response. After investigating with the Municipality, the following response was provided: Please refer to your municipality or electricity provider to enquire why the tokens are not loading on your meter. Your municipality or electricity provider generates the tokens and will be able to investigate further and provide you with feedback. Please refer to the terms, conditions and rules of your Service provider. Disputes regarding the feedback received from the Service Provider must be logged directly with them. We have no control over such third parties or their products or services. We are not a party to any disputes between you and the third party. We take this opportunity to thank you for your continued support.

1 reply

Paypal

59 months ago

Paypal is NOT MY Pal.

I can not even try and begin to explain my nightmare journey with Paypal. Almost a year ago, they froze my account. The reason I get: I have a registered company and was trading as. I send ALL documents to confirm (a few times) It was confirmed they received it, but every time I follow up, there's another reason for not unfreezing my account. I've tried posting on social media for assistance, but they refer me to their service department the whole time. I've never seen a company not taking responsibility to try and assist a client like them. When they sometimes phone, they will tell me that I'm unprofessional if I dare get upset about the situation and trying to get someone just to push that "Unfreeze account" button. On one stage it was confirmed that they have my documents and all will be resolved, but here I am still waiting for any type of assistance almost a year later.

0 replies

Review Distribution

5 Star

2 (28.6%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

5 (71.4%)

Magriet P

Reviews

Disappinting experience with Yutiliti Fibre

Thank you Stacey Garson

Being in a car accident not good enough excuse to miss your appointment

Don't use the FNB app to purchase electricity

5star service from Michaela

Poor service FNB

Paypal is NOT MY Pal.

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