TM
Tshepiso M
Active since Aug 2021
10
Reviews
0
Industries
Reviews
10 reviews2 weeks ago
Delayed payment of my pension payout
Delayed of my pension payout by Mr Charles Nkos Application was submitted on 18/2/26 and there is no payment to date I realised after making a number of follow up calls that there is no movement on this matter I requested a full reason for a delay but I am not getting answers The delay is causing me dearly to my creditors Your intervention will be appreciated LP Mbele
1 reply
9 months ago
Billing Nightmare - *******, suspicious activity on my back account and Unresolved Issues Despite Long-Term Loyalty
Tshepiso Mbele Account on Query: 079 857 4842 I'm extremely disappointed with Vodacom's billing department. Despite being a loyal customer for over 9 years, I've faced persistent issues with incorrect debits and demands for extra payments. My monthly statement consistently shows R1,654.60 due, but they've been debiting varying amounts (R2,000, R1,900, R1,800) without any explanation or notification. I've received threatening SMSes demanding extra payments of around R200, despite already overpaying. To make matters worse, my account was closed without justification for a period, causing unnecessary inconvenience. The billing department's inefficiency and lack of transparency are appalling. I've reported these issues multiple times, including a detailed call 4 weeks ago, but the problem remains unresolved. I was assured that the matter would be escalated to a supervisor, but I've heard nothing since then. The lack of response and continued incorrect debits are unacceptable. Specifically, the debits have been inconsistent and unexplained, causing financial strain. I've tried to rectify this through customer service, but the cycle of incorrect debits and demands continues. I urge Vodacom to investigate and rectify these billing issues immediately. Refunding the excess amounts debited and fixing their billing system would be a good start. Unfortunately, I'm seriously considering closing my account due to these ongoing problems. And my husband has the same issue
2 replies
12 months ago
RCS Accounts Department is Poooooor😡😡😡
I'm really disappointed and really frustrated. I'm writing regarding my account change from VIP to RCS. I paid R2250 for the VIP account in March (Old Account no. [6010241600000225515]). After the account change, to I've been trying to get assistance to reallocate the funds to my current account (New Account no. [6090190082000403777], Tshepiso Anathi Mbele, 079 857 4842). Despite multiple calls and emails, it's been a month without resolution. My account is in arrears, negatively impacting my credit score. Please help resolve this urgently. Account Details: - Old Account no.: [insert old account number] - New Account no.: [insert new account number] - Amount paid: R2250 Looking forward to your assistance. Best regards, Tshepiso Anathi Mbele" Let me know if you need adjustments!
0 replies
24 months ago
****** and Rude ****mer.
I Went to Goldwater Pretoria East on the 7 of March this year to buy 4 glow plugs parts for my car, I gave the the guy who was assisting me a part that needed to be replaced then he gave me 4 glow plugs and said they are what I needed, then I went back to my mechanic and the parts were not working in my car. I went back to the shop to request for my refund I was told that I should leave the receipt and the “refund” department will call me which they never did, a week later I called and the Guy from Refunds who I was told is Marna Vick was very Rude and ****** and he dismissed me and said I will not get a refund cause they tested all the parts so the 3 pars are working only one plug is not working so they will only refund one and they will give me back the 3 plugs😯😡 that doesn’t make sense why would I take parts that don’t work in my car, whether they are working or not is irrelevant, they are not working in my car. It is now June I am still waiting they have not even called once. They are just *********, they have their parts and my [email protected]
0 replies
41 months ago
Second Class Service to Black People
So On Friday the 27th I was at the IV Bar in The Grove Mall and I still can't believe the treatment i got. So I waited for about 20 to maybe 30 minutes to be assisted because there was just one Nurse but that was not a big deal i understood, but what shocked me the most was that I was not even offered water to drink, the client before was offered not water but Coca-Cola 😂 and she was even given two options to choose from, then they took the other one and took it at the back of office, the lady that works there looked at me and took it at the back 😂. The treatment they give to black people there is not the same i tell you. I am still shocked.
0 replies
51 months ago
Happy Customer
We are currently at Menlyn Vodacom and we are served by Boitumelo Chiloane (Tumi), and we must say we are happy. She is just extremely helpful. We are satisfied customers.
1 reply
54 months ago
Horrible Customer Service from FORTUNE 👎🏿👎🏿👎🏿
I am so disappointed by the service we got from FORTUNATE who was working in the spice section on the 23rd December. She has inconsistent customers service. She classes people and treats them differently. She is so rude and have attitude. She does not even care when you say you want the manager, not even bothered. I had bought a lot of different spices which I wanted to try out and she expected me to have codes for all of them, how will I know the codes😡😡😡. I asked her if it was the shops policy or what, she said 'I SAY SO BECAUSE I AM FORTUNATE' with a lot of attitude. I asked for the manager she told me to go look for myself, and she just stood there not bothered and looking away.
1 reply
54 months ago
FALSE ADVERTISING AND THEY DON’T WANT TO REFUND 👎🏿
Extremely angry 😡 😡, We went to the shop on the 19th November, looking for dinning room chairs for Christmas and they had just 1 display on the floor, we were happy with the product and we ordered THEM IT COST US R14 870. When they delivered it it was a different meterial all together looked very cheap than the one we saw on the shop. We told them, it is not what we ordered and we turned them back. They came again a week later the second time and they still had WRONG CHAIRS 😡😡, WE wanted to have chairs for Christmas that dint happen. We went to the shop and requested our refund, we went there 4 TIMES TO FOLLOW UP WITH THE SHOP, WE ALWAYS PROMISED TOMMOROW TOMMOROW.... WE WANT OUR MONEY BACK YOU FAILED TO GIVE US WHAT WE WANT 😡😡😡😡😡😡.
0 replies
58 months ago
IWYZE IS A SCAM 😡 😡 😡 😡
m in insured with Iwyze policy car insurance with the asset description 2014 U VOLKSWAGEN TOUAREG 3.0 V6 TDI TIP BLUE MOTION is still under finance with MFC DVISION OF NEDBANK. On the 28th of November 2020 Saturday at about 23h45 pm was involved at accident at near Pongola Kwazulu Natal and I called road assistance to come and take the car they sent towing to picked up my car on the 29th of November 2020 Sunday at about 6h51 am, They took my car to Marvic panel beaters in Richardsbay. On the 12 February 2021 Friday at about 9h01 am received sms from Marvic panel beaters confirming the approval and delivery of my car and we started communicating with phone calls, sms and whatsapps with Marvic panel beaters regarding developments at my car and communications with new developments. Updates started on the 9th of March 2021 Tuesday AT 11h25 am, 11th of May 2021 Tuesday got whattsapps from Bridgete Marvic panel beater employee. On the 28th of June 2021 Monday go to Marvic panel beater to collect my car as I got a call from Shanton to come and collect my car when I arrived there a lots of thing were stolen from car I was unhappy, First they told me that the battery is finished while it was still new, They said a level control pump is damaged while it was stolen, My car was worse than the day the towing took my car, So I logded a complain to my insurance about all damages and delays at Marvic panel beater, Their response was to take the car back to panel beater, I took the car to panel beater I wrote severals email with no response form Iwyze insurer, I requested a courtesy car because I don’t have a car to go to work only response I got they are still investigating, The car is still under finance im paying instalments without a car for 9 months and the disc has expired 0n 2021/07/31 Saturday the car is at Marvic panel beater, The Iwyze insurer is debiting premiums but they know that the problem is not resolved, Im up to date im not owing any premium but im treated like im owing ot it because im black race, Im unhappy right now please help me solve this problem and get my car back, Iwyze is not doing enough to help me with my claim and don’t care about me only cares about my money. I will be happy if my problem will be solved. Thank in advance Regards Unhappy Mr SN Gumede, Claim number 1118436, cell number 079 279 8328 or 061 491 9567
4 replies
58 months ago
IWYZE IS A SCAM ?!!POOR SERVICE
Im in insured with Iwyze policy car insurance with the asset description 2014 U VOLKSWAGEN TOUAREG 3.0 V6 TDI TIP BLUE MOTION is still under finance with MFC DVISION OF NEDBANK. On the 28th of November 2020 Saturday at about 23h45 pm was involved at accident at near Pongola Kwazulu Natal and I called road assistance to come and take the car they sent towing to picked up my car on the 29th of November 2020 Sunday at about 6h51 am, They took my car to Marvic panel beaters in Richardsbay. On the 12 February 2021 Friday at about 9h01 am received sms from Marvic panel beaters confirming the approval and delivery of my car and we started communicating with phone calls, sms and whatsapps with Marvic panel beaters regarding developments at my car and communications with new developments. Updates started on the 9th of March 2021 Tuesday AT 11h25 am, 11th of May 2021 Tuesday got whattsapps from Bridgete Marvic panel beater employee. On the 28th of June 2021 Monday go to Marvic panel beater to collect my car as I got a call from Shanton to come and collect my car when I arrived there a lots of thing were stolen from car I was unhappy, First they told me that the battery is finished while it was still new, They said a level control pump is damaged while it was stolen, My car was worse than the day the towing took my car, So I logded a complain to my insurance about all damages and delays at Marvic panel beater, Their response was to take the car back to panel beater, I took the car to panel beater I wrote severals email with no response form Iwyze insurer, I requested a courtesy car because I don’t have a car to go to work only response I got they are still investigating, The car is still under finance im paying instalments without a car for 9 months and the disc has expired 0n 2021/07/31 Saturday the car is at Marvic panel beater, The Iwyze insurer is debiting premiums but they know that the problem is not resolved, Im up to date im not owing any premium but im treated like im owing ot it because im black race, Im unhappy right now please help me solve this problem and get my car back, Iwyze is not doing enough to help me with my claim and don’t care about me only cares about my money. I will be happy if my problem will be solved. Thank in advance Regards Unhappy Mr SN Gumede, Claim number 1118436, cell number 079 279 8328 or 061 491 9567
3 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)