Ante L

Active since Jul 2021

Reviews

Industries

Reviews

11 reviews

4 months ago

Worst of the worst service ever

If I could give -10 stars I would. We purchased my car from them last year and what a mess it was. My car was purchased in February and I could only get it in April last year. The engine light came on and they advised it is because it's a new turbo they will reset it with the next service. Take it for the service and Opel advised they can not do that unless they have the invoice etc for the turbo. Turns out it is a refurbished turbo and not new like they advised in writing. Take it back to them and they have had the car now for 2months and still being sent from pillar to post. The latest is they have had the car for 2 months not replacing the refurb turbo and rather just the solonoid valve that is apparently the problem now. They also waited 2 months to get the side mirror and beeding for the window. Have been promised the car since 31 March 2026 guess what still no car.

0 replies

Telkom

14 months ago

Telkom is useless

Second bad review in 2 months about the same problem. After the first one took an entire week and a whole lot of shunting around. April they said that the credit limit was exceeded we paid the amount they said and the contract ended up costing more than R2000.00. now again the same reason. And you are not getting any assistance from them

0 replies

Telkom

16 months ago

Telkom useless service.

Beginning of the month my husband upgraded his contract in the store they advised that there is a once off R500.00 we said they must do a card payment right away which they advised that it is not necessary it is automatically added to the next monthly billing. On Friday morning at about 11:00 I got the notification that my service has been suspended due to credit limit exceeded. We called the 081180 number where they advised we need to make a payment of R296.67 we tried using the portals they provide but the banking app didn't work due to my husband not being able to anything on his phone we then went to the Telkom shop in Lakeside mall and was assisted my Mpho. We scanned a QR code and did an online EFT of R318.02 which they advised will take 5 hours to be rectified. Low and behold 5hours come and 5 hours go still nothing. Saturday morning we call in again and speak to Gugulethu who advised that the shop was wrong it takes 5-24 working hours to be rectified where after we asked to speak to a manager and was put on hold for over 15 minutes with the last thing she said that we are being transferred to her manager. Obviously that didn't happen. Phones back and spoke to Miranda who now advised it is 24-48 working hours to be rectified and that her team leader is working from home and will call us back as there are no other managers or supervisors on duty. Guess what we never received a call back as expected. We are losing business because we can not get hold of our clients and we had multiple clients we needed to get hold of over the weekend and clearly Telkom does not give a **** about anyone as long as they can sit and not do their jobs they are happy. So we made the payment which I don't even know how we can get 2 different amounts on the exact same account but Telkom customer service is pathetic. Just like all other network providers they take your money but when it comes to giving a service you don't exist. Or clearly they need to employ more competent staff to work for them because clearly the people working there now does not know what they are doing. And guess what it is now Tuesday and still it has not been sorted. The way I feel I want to cancel my contract with them

0 replies

Bonitas Medical Fund

23 months ago

Horrible customer service once again

I called 2 weeks ago to confirm mental benefits and how it works but was not able to get through I emailed and still nothing. I need to know of the benefits covers out patient visits and to date I have not received anything this is terrible service and I am honestly losing faith in this medical aid.

1 reply

Bonitas Medical Fund

27 months ago

Worst medical aid ever

We spoke to Clement in April regarding a claim for ER consulting where he advised it will be processed and paid still nothing we are getting calls and threats from them. Now we go to the doctor with our son and have to pay for his medicine cash. What is the use of a medical aid if you have constant copayments and shortfalls this is up to **** and not to mention the customer service or lack thereof

2 replies

Bonitas Medical Fund

29 months ago

What co payment you are only informed after you have been discharged

How can I get hold of someone higher up in management as I have just had enough after yesterday. We have had nothing but problems with Bonitas ever since we joined. Customer service is non existant. You get informed of co payments after you are admitted where the hospital staff humiliates you in a ward full of other patients for the payment that you were not made aware of by your own medical aid. Shortfalls that they keep on saying will be resubmitted and never anything heard of again where the providers want to hand tou over and list you on the ITC all because there is no service from Bonitas but they want your money everymonth. We have yet to receive our cards even though we have been in the scheme for more than a year already.

3 replies

Webuycars.co.za

31 months ago

False advertising and no feedback

We got the add stating 2010 Suzuki GSXR 1000 Bike. Firstly the agent was not very eager to assist only when someone else seemed interested in the bike did he start sending me the photos and info I requested as I was not allowed to deal with another agent. We fetched the bike on Friday 5 January 2024 on all the documents it states 2010 Suzuki GSXR 1000 and yesterday morning 8 January 2024 we notoced on the tag on the key it says 2008 model. This is not what we were beloeved to be and bought the bike thinking it is a late 2009 / 2010 model. I called 3 times yesterday 8 January 2024 and asked to be phoned back but clearly that did not happen I even logged a concern that supposedly taked 48-72 hours to be investigated and until then you can forget about any feedback. I called this morning 9 January 2024 and asked to speak to a manager and was told that I need to speak to someone in the admin department as the managers are in a meeting and they don't have direct lines which is ridiculous because this means that you will never get hold of a manager and hope they phone you back.

2 replies

Bonitas Medical Fund

38 months ago

Pregnancy auth and hoops not helping clients

Signed up in December 2022 answered all the questions honestly and truthfully. Found out in February that I was pregnant even while on contraceptive. Now I have been struggling to get authorisation for my delivery since April 2023 with 2 weeks left before my baby is due I am still no closer to getting anywhere. They covered hospitalisation during my pregnancy for diabetes and now that baby is due now they have stories even after I have sent all the documents they requested to show it was not planned and we were not aware at time of sign up don't even get me started on the feedback and them coming back to you because that is non existant. I honestly don't know what we are paying for.

8 replies

takealot.com

44 months ago

Takealot service delivery is horrendous

We placed an order for 2 kids smart GPS watches for the kids for Christmas. We received the delivery on the 24th of December. When we opened the package there was only 1 watch in the box. We tried getting through on email and calls with no luck and finally decided to go to the warehouse in Glen Marais. Got there and was sent to the pick up point at Pomona road where we were told it is not their job to get in contact with the warehouse regarding orders it is the clients problem. Finally received and email response asking for photos and more details which was sent and then another one stating they will get in contact with the warehouse and eversince that there has not been any response what so ever and we are waiting for any feedback. Takealot is very quick to confirm the payment of orders but now that there is a problem we have endless problems trying to get any feedback or answer from them as they are still not even answering the calls to ***. Therefore this is the only other option I have to see if we can somehow get the Christmas present that we paid for our daughter out of you that was not delivered due to an error on your side. This experience made that we will not order from Takealot again because they just want to take your money and don't give a damn about client services.

1 reply

Traffic Department

60 months ago

Springs License departement service

I recently went for my license booking and test at Springs license departement. This being the first time I needed to do my license I was nervous and scared. However it took me 1hour to do my test and pay everything sorted the same when I went to confirm my.booking. Springs has excellent service #WIN

0 replies

Review Distribution

5 Star

1 (9.1%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

10 (90.9%)

Ante L

Reviews

Worst of the worst service ever

Telkom is useless

Telkom useless service.

Horrible customer service once again

Worst medical aid ever

What co payment you are only informed after you have been discharged

False advertising and no feedback

Pregnancy auth and hoops not helping clients

Takealot service delivery is horrendous

Springs License departement service

Review Distribution

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