WK
Willem K
Active since Jul 2021
57
Reviews
0
Industries
Reviews
57 reviews2 weeks ago
Never trust fnb or there managers to help you
Good day Please right a complain about i strugle now with fnb 3 momth. To close a account as there go bank fees off and debit order without my consern i try to contact to custumare care with no help and i try to open a new account with no luck just a declind Good day, I would like to lodge a formal complaint regarding the poor service and ongoing problems I have experienced with FNB over the past 3 months. I have been struggling to close my account, but despite my efforts, the account remains active and bank charges continue to be deducted. There are also debit orders going off my account without my consent. I have contacted customer care several times for assistance, but unfortunately I have not received any proper help or resolution. I also attempted to open a new account, but my application was simply declined without any explanation or assistance. This situation has caused me a lot of frustration and financial stress. I kindly request that this matter be urgently investigated and resolved. I would like: My account closure to be processed immediately Unauthorized debit orders to be investigated Unnecessary bank charges to be reviewed and reversed where applicable Feedback regarding why my new account application was declined Please treat this matter as urgent and provide me with feedback as soon as possible. Kind regards,
1 reply
2 months ago
Never suport mania strugle now for more than a year to sort this out
Dear Sir/Madam, I am writing to formally lodge a complaint regarding an Epson printer I purchased on 12 January 2025. From the very beginning, I have experienced ongoing issues with the printer. The main problem is that it leaks ink, which causes smudging on printed pages and makes it difficult to use the printer properly. This issue has persisted since the day I bought the unit. I have attempted to resolve this matter by contacting Computer Mania as well as Epson directly via email. Unfortunately, I have not received any meaningful feedback or assistance from either party. This lack of response and support has been extremely frustrating. I am very disappointed with both the product quality and the level of customer service I have received. As a customer, I expect a working product and proper after-sales support. I kindly request that this matter be addressed as soon as possible. I would appreciate either a repair, replacement, or guidance on how this issue will be resolved. Please treat this matter as urgent. I look forward to your prompt response. My next step will be to go to onutsman and complain on hallo pieter My printer leak from day one contact epson and computer mania alot of time with no suport Kind regards,
1 reply
2 months ago
Never think of take out a loan by rcs there just hand over after me send email with adverdavite
Subject: Formal Complaint – Harassment and unfair debt collection I hereby lodge a formal complaint regarding the handling of my account. I have previously informed MBD Legal Collections and RCS that I am currently unemployed and unable to make payment at this stage. I also provided communication and affidavit explaining my financial situation and requested time until I am financially stable. Despite this, I continue to receive repeated phone calls, SMS messages and emails on a daily basis, including early mornings and weekends. This is causing unnecessary stress and I believe this conduct amounts to harassment. I am not refusing to pay the account, however I currently have no income and I am living with family. I have requested reasonable time or payment arrangement once I am employed again, but my situation has not been taken into consideration. I also request the following documents: • Full statement of account • Copy of the original credit agreement • Proof that the debt review was legally terminated in terms of the National Credit Act Until this information is provided, I request that all collection pressure and harassment stop and that communication be done in writing only. If the harassment continues, I will have no choice but to escalate the matter to the National Credit Regulator and the Credit Ombud for investigation. I have tall to mbd there dont even want to talk to me and listen that im unemployed and give me few months to het back on my feets I ask for a statment and there say i will pay for that I olso send like 10 emails with adverdavite and there never reply i never ignore them have all the proof in hand i olso ask them to update my home adress as i have move to my mom and i cant even provide my monthly food etc Regards
1 reply
3 months ago
Never trust fnb woth your money
Good day, I contacted FNB regarding a reversal of a debit order that went off my account on 9 March 2026. At the time of my request, I was not informed that there would be a R50 bank fee for reversing the debit order. I only noticed afterwards that R50 was deducted from my account for the reversal, which was never explained to me beforehand. If I had been informed about the fee, I would have considered my options before proceeding. I also asked the consultant to place a stop order on that debit order to prevent it from going off again, but my request was refused, which is very concerning. Please can you: Explain why I was not informed about the R50 reversal fee. Clarify why my request to stop the debit order was refused. Consider reversing the R50 bank charge, as I was not properly informed. Inolso see i was been charge a declind fee on 11 march my bank card never declind the shop say it was a sustem error so fnb even charge there customer if the shop system struggle with signal I would appreciate your urgent assistance in resolving this matter. I contact fnb complain with no feed back
2 replies
3 months ago
Customer care is useless
Dear Netstar Customer Service, I am writing to formally complain about the lack of support and communication I have experienced regarding my Netstar contract. Since August 2025, I have been trying to get assistance from your office. Despite sending numerous emails and attempting to contact you through other channels, I have received no response. My situation has not been addressed, and I am extremely frustrated by this ongoing lack of support. To summarize my situation: My vehicle has been repossessed. My Netstar account was up to date. I am currently unemployed and cannot continue with the contract. I have offered to facilitate the removal of the tracking unit, but no instructions or assistance have been provided. Given these circumstances, I urgently request that Netstar: Immediately cancel my contract. Confirm in writing that no further charges will be app****. Provide instructions regarding the return or removal of the tracking device. The ongoing lack of communication since August 2025 is unacceptable. If this matter is not resolved promptly, I will have no choice but to escalate this complaint to the Consumer Protection authorities. I expect a prompt written response. Kind regards,
10 replies
3 months ago
Never use this people
I am very unhappy with the service I received. I asked Nelia to cancel my VUM policy, but up until today I have not received any confirmation that the policy has been cancelled. I have also tried contacting her for the past two days by email and other means, but I received no response. Yesterday the debit order still went off my bank account, and because of this I now have to pay unnecessary bank charges. This could have been avoided if the cancellation request was handled properly and confirmed. I took out the policy through Nelia, with VUM as the underwriters, and expected proper communication and service. Unfortunately, I received no feedback, no update, and no assistance. I would appreciate urgent confirmation that my policy has been cancelled and an explanation for the lack of communication. The broker is from innovation wealth
0 replies
3 months ago
There comunication skills is bacd
I am very unhappy with the service I received. I asked Nelia to cancel my VUM policy, but up until today I have not received any confirmation that the policy has been cancelled. I have also tried contacting her for the past two days by email and other means, but I received no response. Yesterday the debit order still went off my bank account, and because of this I now have to pay unnecessary bank charges. This could have been avoided if the cancellation request was handled properly and confirmed. I took out the policy through Nelia, with VUM as the underwriters, and expected proper communication and service. Unfortunately, I received no feedback, no update, and no assistance. I would appreciate urgent confirmation that my policy has been cancelled and an explanation for the lack of communication.
0 replies
3 months ago
No help from sales or customer care
I am very disappointed with the service I have received from Netstar. I have been trying since Thursday to sign up and arrange for my tracker installation in my vehicle (scheduled for 23 February 2023), but I have received no proper assistance from the call centre or customer care team. It is now Monday and I still have no feedback, no confirmation, and no proper support. I have made multiple attempts to get help, but no one seems willing to assist or provide clear information. This has caused unnecessary frustration and delays. I expected much better service and communication from a company of this size and reputation. I hope someone from management contacts me urgently to resolve this matter. Very disappointing experience.
11 replies
3 months ago
Never think there customer service is good
I am very disappointed with the service I have received from Innovation Group. I contacted them through their website and also phoned their call centre regarding a booster and service plan for my Suzuki. I was told that I would receive an email with the necessary information, but I am still waiting. I have tried calling multiple times to follow up, but every time the agent hangs up before assisting me properly. This is extremely frustrating and unprofessional. Good customer service is important, especially when dealing with vehicle service plans and insurance matters. Unfortunately, my experience has been very poor so far. I hope this matter can be resolved soon and that the company improves its customer support.
1 reply
4 months ago
Never think you wil get good customer service
Good day I did have a policy with inavation group strugle to get it renew suddenly dont call back or just put the phone in my ears down
1 reply
Review Distribution
5 Star
1 (1.7543859649122806%)
4 Star
1 (1.7543859649122806%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
55 (96.49122807017544%)