CJ
Camaran J
Active since Mar 2021
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
STAY AWAY FROM POLO SOUTH AFRICA
I had the worst customer experience with Polo Ralph Lauren online store. I placed an order on 23 January 2026 and was told delivery would take 3–5 business days. It ended up taking almost two weeks. When the pants finally arrived, I received the wrong size. I ordered an XL, but they sent me a 2XL with an XL price tag attached. I requested a return the same day, and it was approved immediately. It has now been three weeks since the return was accepted, and no one has come to collect the item. I have still not received my refund. I have contacted customer service multiple times, and each time I receive a different explanation. I’m repeatedly told the issue has been escalated to the delivery company and that they will contact me before collection, but nothing ever happens. The lack of accountability, inconsistent communication, and wasted time have been extremely disappointing. Based on my experience, I would strongly advise others to think twice before ordering from their online store.
0 replies
4 months ago
Poor Service from Fedex
I’ve been using FedEx for the past 18 years for my business, both in the USA and now in South Africa. We ship between 80–100 packages per month, and up until recently I trusted them with our time-sensitive deliveries. Unfortunately, their service has declined significantly. We currently have a parcel that was stopped at customs on Saturday, 7 February 2026. It has now been sitting there for five days. All required documentation was submitted immediately, yet getting feedback from FedEx has been incredibly frustrating. I understand that FedEx does not control customs. However, what they do control is communication — and that’s where they’ve failed badly. It’s nearly impossible to get hold of someone by phone, and when you do get assistance, it feels like they’re doing you a favour by giving you a basic update. We paid top dollar for FedEx International Priority specifically to ensure this shipment arrived before an important product launch event next week. Instead, we’re left chasing updates with no proactive communication, no urgency, and no clear indication of what is being done to resolve the delay. When you ship the volume we do and pay premium rates, you expect at minimum: Proper customer service Proactive updates Accountability A sense of urgency Right now, FedEx seems either overwhelmed or simply indifferent to long-standing business clients. After nearly two decades of loyalty, I’m seriously reconsidering whether it’s time to start looking elsewhere. FedEx, sometimes it’s just the simple things that matter.
1 reply
6 months ago
Fantastic Service from Technomobi
Honestly one of the best stores in South Africa! I ordered an Apple Watch Ultra 3 from them on Black Friday. Not only were they the cheapest by R3500.00 compared to the bigger guys, I literally received the watch the next morning that wasn’t even 19 hours after I order it. Fantastic service and as South Africans, we should support these guys more as the service was outstanding.
0 replies
9 months ago
Aramex is pathetic
Absolutely shocking service from Aramex South Africa. My parcel has been stuck at customs for over 4 weeks and I’ve been trying to deal with Sharon for the past 2 weeks just to get an invoice so I can pay the customs fine. No emails get answered, and when you finally manage to call, all you get are excuses and lies. The staff are beyond lazy and clearly don’t care about their customers. Aramex is by far the worst courier company I’ve ever dealt with — if you value your time and sanity, rather use DHL or FedEx. At least they know how to handle shipments professionally. I’ll never use Aramex again.
0 replies
16 months ago
Nedbank Credit Card Facility is ****
Worst Bank in South Africa, I have been a Nedbank client for over 5 years and honestly they are disgusting. I bought something using my Nedbank credit card and it turned out I was ****med. Anyways I pay R200 per month for my credit card insurance so I contact Nedbank to get this payment reversed and I’ve been dealing with Dorothy Snyman and I’ve received nothing but terrible service. She can’t even type a mail to let a customer know any updates! Worst bank and I’ll be closing my credit card with Nedbank after this as this hasn’t been the first time I’ve had issues with them.
0 replies
28 months ago
DHL Superstars
Awesome Company! I have been a DHL client for 15 years and I've never had such fantastic service. I had the pleasure to deal with Buhle Sekoboane & Tabogo Ntlebi and let me tell you, They were superstars! They called me every 2 hours to update me on the process of my Parcel and made sure they got my parcel delivered before our launch event. These 2 need to be applauded for their fantastic service and skill! Thank you again Ladies :)
1 reply
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
4 (66.66666666666667%)