GH
Geraldine H
Active since Jan 2021
8
Reviews
0
Industries
Reviews
8 reviews23 months ago
DISCOVERY HEALTH CARE
Discovery Health is the worst Medical Aid we came across. They quick to take your money but very slow to pay for anything. They don't want to recognise Motor Neuron Disease (ALS) is a Real Sickness. We have fought over and over Again with them about this. Motor Neuron Disease is a very bad disease. You don't wish this on anybody. My husband was in Hospital, he is totally paralyzed and can't move at all. He can hardly speak. Discovery refuse to pay the special mattress he had to use inside the Hospital. My husband got a Feeding Peck now. He can't eat or swallow anymore on his own. All his food must be given through s Feeding Peck. Discovery is refusing to help us. They recon we must pay for it ourselves. How pathetic can a Medical Aid be. When you phone to speak to someone Senior in Charge, all they can say is: We are so sorry" Will SORRY FEED MY HUSBAND?????? You must send more documents to prove everything. Do they ever refuse your money or send more documents to get their money every month. Noooooo, they get their money every month. Discovery Healthcare is not their to help you, they are there to steel your money and then you only get excuses all the time why they can not pay for anything. You must be half dead or dying before they help, or they don't cover anything anymore. But boy oh boy, they will put the Medical up every year but the delivery services just go down and down and more down. I dare Discovery to phone me and explain to me why you are so pathetic and useless. You don't care about people. This is purely a money making business. But when it comes to help people you don't do anything. Nobody deserves to be treated like this. My husband is busy dying, he can't eat, or do anything anymore and Discovery runs away with a bunch of useless excuses up the Jing Jang. Discovery you are the worst Service Providers when it comes to Health and Care for People that depends on you. You quick to take their MONEY, BUT VERY SLOW TO PROVIDE A service
2 replies
26 months ago
Buffalo Logistics - Pathetic and Useless
I see everyone is complaining about Buffalo Logistics and nothing is happening or changing. What is the use of complaining on this site if nothing is changing. Buffalo Logistics never answer their phones. You send a message and still no answer. When they speak to you on the phone after you called a 100 times and hold on for hours, they tell you, your package will be delivered in the next 12 to 72 hours. The same answer every time. They will then keep quite on the phone and just ignore you further. They are so useless and ***********. Not even Tshwane is so useless, and they are very useless. Imagine this useless people. You don't get any service in South Africa anymore. Their answer is always the same" Eish I'm so sorry" What are they sorry about????? Is Buffalo Logistics a Real Company??? Or is it a Circus run by clowns 🤡 🤔 Obviously the big bosses don't care about service or their Company. Close your Dooors Buffalo Logistics - nobody needs your pathetic, *********** Service.
0 replies
28 months ago
Helpful, Friendly, E...
Helpful, Friendly, Excellent customer service 👌
1 reply
33 months ago
Samsung extremely POOR SERVICE
From the 1st day I bought my Samsung Microwave, it was broken. I took it back to Makro so that it can be fixed by Samsung. It came back broken, again I took it back..........in total it has been 4 times that I had to go back to Makro so that Samsung can fix their broken equipment. A Samsung Technician went to Makro, and he did an assessment and wrote a report to confirm the Microwave is broken and that Samsung must give me a refund or a new Microwave. Now, Samsung Service Repairs are phoning me to inform me that they will not Refund or Replace my Microwave. They don't care if I sent it in for a 10000 times to be repaired, they will not Refund me or Replace the Microwave. How can Samsung take your money and the when it comes to the After Service they treat their customers like this. If a product is broken it is broken. How can they fix it over and over and over and over .............again. Samsung your Service is Pathetic and very Unprofessional. You have no Service and you do not CARE about Customer Service at all. Makro is trying everything to assist me in this matter and Samsung is Refusing to help. They have a thousand and one excuses why they will not Refund or Replace my Microwave. This is not acceptable. Samsung you Product was broken when I bought it. Take the responsibility and Replace my Microwave or Pay Back my money. Stop making excuses for your Pathetic, useless Service. I DARE YOU - Put your money where your mouth is and REPLACE MY Microwave or REFUND ME. STOP MAKING EXCUSES. ***ards make excuses. What are you?????
3 replies
33 months ago
Worst service ever
Handed in my Microwave 3 times for repairs, still not fixed. I have handed it in now for the 4th time, so that they can give me my money back or a new Microwave. It is a week and 4 days and I am still waiting for an answer regarding a New Microwave. Now that Makro must give after service, they are very slow on that. Worst service ever. They never phone you back on a regular base, like qouted on there Terms & Conditions. The people are never available or they are on lunch. They don't return your calls. When they want your money, they take it immediately. Can somebody please explain to me, why Makro take your money very quickly, but very slow in after service of giving your money back or a New Microwave 🤔 Makro is very good in giving excuses and taking your money. But very pathetic in after service and giving back your money.
1 reply
35 months ago
Cell C
I received a phone call yesterday from Cell C regarding my contract. I only updated my 082 number. The 074 number I specifically said: Don't upgrade it. It is in the process to be transfered to my sister. She will Upgrade it herself. Now they upgraded the 074 number without my permission. I phoned the Contract Cancellation Centre, they are so useless. They will report it and it will take 2 Days for them to come back to me. It is now 4 weeks that we are waiting for Cell C just to transfer a number and Account to my sisters name. Now, they upgraded the phone number without my permission after I specifically told them 3 times don't do anything, my sister will do it after it is transfered to her name. How pathetic can Cell C be. This is absolutely unacceptable and useless service. Everyone is so sorry but that is how far the service goes. What are they sorry about???? The Poor Services, The Useless Service??? What does sorry mean. Fix the problem. Cell C - stick to your Code Of Conduct. Your service is poor. Think it is time to change my Service provider. I have 4 Contracts, I always pay on time. When you take my money, it is no problem. But when it comes to your service it will take weeks to sort it out. Is this service to you??? Get me a Manager that is actually qualified in his / her job and fix this. Not refer it to the next useless person. I dare you Cell C - who is qualified to fix this and sort it out immediately not in two days or 4 weeks, but immediately. Cause nothing is my job, or I cant fix this, is not an answer to my problem. My answer to you is, I'm cancelling my 4 contracts and taking my business somewhere else.
3 replies
50 months ago
BritBox poor Service
I reported my problem already on 28 April 2022 regarding my Britbox that is not working. The only response I get is: We are looking into it. They take your money every month, but don't assist in problems. They don't care and they do not assist in any way.
0 replies
66 months ago
Unhuman and Worst Service ever
I have never experienced such bad service in my life before. I lost my Job due to Covid Retrenchment. Never ever have I ever thought it can happen to me, but it did. I upgraded my phone in November. I phoned Vodacom to advise them about my situation and I explained to them that I can no longer afford my contract, due to NO INCOME. After all, that is the right thing to do, instead of just stop paying. They told me - that is not there problem I signed the contract I have to pay it. I asked them if you get R000.00 in your Bank Account how can I pay it???? The answer was - sorry they can not help. I even offered to pay my device off in cash, because I totally agree with that. The only thing that I asked them: Please can you cancel my contract - but I will pay my device immediately in cash. The answer to me was - No you have to pay for the Device and the Contract. How can I pay for a Contract that I didn't use - I didn't use or benefit from it - but I must pay for it. I lost my JOB how can you not be HUMAN and understand it. It is not my fault or choice what happened to me. It was out of my control. Vodacom is definitely not HUMAN or for their people. I always payed my account I have been with Vodacom for almost 20 years and the one time you need help and understanding that is how they treat you. So if you loose your JOB and get R000.00 you must pay your Contract - how I have no idea. But Vodacom care even less. So to all Vodacom customers - don't ever think Vodacom will support and help you when you loose your JOB they want their Money - how they don't care!!!!!! How inhumane can Vodacom be????
4 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)