LS
Lindie S
Active since Jul 2009
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Enterprise Banking Collections
We are a Business Enterprise Banking Customer, our Collection Debit did run on our clients accounts on the 1st. I have proof that all collections was authorized. Now its a limit issue? When all was fine when I authorized. I applaud our Relationship manager, 4 hours on the phone with Tech. Now Developers needs to fix it, but they do not work on weekends? No one on standby, this is so ridiculous, in that position, some needs to be ons standby?
1 reply
6 months ago
Increases
As per their increase of prices email, it states average of 3% increase. ALL our services was Increased with 8%. That is quite harsh
2 replies
6 months ago
Double Payments
There was 3 Payments from them that went through our Bank Account. As per Melon Mole, they only received 1 Payment. The Bank cannot give a Proof of Payment is it was paid via Internet Card. They contacted Payfast, and payfast says they never received the payment. Bank cannot help, as it went of bank account and paid to Merchant.
2 replies
14 months ago
Compliment
I would like to take a moment to commend the Seacom Service Desk for their outstanding support. Their consistent communication during outages, along with detailed and constructive feedback, is truly appreciated. Keep up the excellent work!
0 replies
14 months ago
Internet Down - NO Feedback for 2 days
Internet Down since 14th, Call Log Early on the 14th. Vox gave feedback Monday morning, its Wednesday the 16th, no feedback what's so ever, since Monday morning, after numerous emails, no FEEDBACK. This is absolutely disgusting service.
3 replies
49 months ago
Datacentre departmen...
Datacentre department always quick to respond to technical requests.
1 reply
132 months ago
Waiting to be Audited
I have Submitted my Return and Uploaded Supporting Docs the Same Day (3 July 2015)<br> I have phoned the Call Centre 2 times already, they say that no one has looked at it yet. Its a Plain and Simple Return, I dont know why this is taking so long? If they have not looked at my Return which was sumbitted the 3rd, how backlogged are they? Getting verry impatient :( Im sure it would have taken 2 weeks less if I just went into a branch.<br> <br>
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
4 (57.142857142857146%)