RP
Roy P
Active since Nov 2020
33
Reviews
0
Industries
Reviews
33 reviews3 weeks ago
Game Centurion : Hero to Zero in a week
Game Centurion : - last week I wrote a good review - this week I am writing a bad review It is with regret I must report Anna Khumalo and whoever brought change for her till, someone needs to review the footage at around 16:12 ... They were humming Mariah Carey's song Always Be My Baby amongst themselves, so I doubt anyone was feeling sick, they just didn't want to serve us ... I get that the store closes at 1700, but we didn't even have a lot of stuff ... I need to insist that I get the managers number, someone needs to sort the cashiers out/ give us the procedure in writing on how to pay for our items, these wenches at the tills just don't want to ring our stuff up, it is also a problem when we bring our own bags, out of 10 times we come to the store, 9 times are absolutely **** !!! By the way I have to ask, if we bring our own bags, do we need to pack the items ourselves ? Last week was the only exception, the lady named Vhelaphi was such a breath of fresh air ... this week, we went right back into the sewer ! This week, Anna Khumalo was slouching over while I was packing the items onto the counter, I thought that she was feeling sick at 1st, but when they started humming Mariah Carey, I knew it was the same old attitude we get from Game Centurion ! I also don't know if they got a problem with my mum using the senior citizen card/is this card only for proper goggos that it makes these wenches ****s burn every time we use it : what happened to you always win at Game ? The wench that brought the bankie of notes to the til for change, the dirty looks that she was giving my mother after not responding when I greeted her : totally disgusting, eyeballing us the whole time, never said 1 word ! The reason my mother doesn't look like the typical goggo is because she's not a nasty troll - you can't be in retail and be so vindictive ! We need to take a different approach, I want the managers number to call ahead, because I am going to make it a point to come to Game Centurion to make the horrible cashiers ****s burn everytime they see us in store, I've been shopping at Game since I played cricket at under 7 in the 90s, lord have mercy I don't know what the hell happened to this store, but I am going to make it my mission to jack these horrible people up and bring them up to standard because we are not getting anything for free !!!!! I also need to request that the staff members wear badges with name tags for identification and that there are suggestion and service cards put out at the tills, Spar Sutherland has that and if something is out of order, you go straight to the manager ! If there were other customers that were giving the cashiers a hard time, don't take it out on us, there are people that are always walking up and down the aisles asking shoppers for 'a something' : - they get to harass shoppers at will; - we get the short end of the stick at the till ??? C'mon man, how can you run a business so back to front ?
1 reply
3 weeks ago
Sterns Centurion
I previously wrote very bad reviews, but this time was the complete opposite, many thanks to Faith at Sterns Centurion, she really takes pride in what she does, excellent service at Sterns Centurion !
0 replies
3 weeks ago
Game Centurion : Excellent Service
I must say we often hold our breath, but I would like to thank Ms Vhelaphi for assisting us yesterday, hoping that everyone will follow her lead, excellent service at Game Centurion : You Always Win At Game !
1 reply
3 weeks ago
Thank you : Pick N Pay Mall @ Reds
Thank you to Ms Emaculate Thopola for assisting with the Smart Shopper card as it is no longer with TymeBank ...
1 reply
2 months ago
Unable to repair a chain at Sterns Centurion ???
I just paid off my chain about a week ago, in that time I was sick this whole week and on Good Friday 2026, my chain broke - luckily just before I got into the shower ... On 04/04/2026, I went back to Sterns Centurion to find out if they could assist, by fixing it ... this is key, I wanted them to assist by fixing it, not getting a new one or an exchange, fixing it ... Before we go any further, my best friends mum works at another jewellery store in Centurion, so be very careful how you try and bull**** your way out of this, or how you try and justify your staffs terrible service ... The person who assisted me, Hector, looked at the chain saw that the link was missing, we agreed that the long link was missing, it's anyone's guess how this happened because I was sick for the whole week ... He took it to a lady at the back, she didn't have a name badge on, they were conversing in another language, after they both inspected the chain, she sent Hector back to do her dirty work ... Hector tells me that they can't do anything, this is caused by customer negligence, even if they send it in, stainless steel chains have thick links and won't break, they will send it back and say it's customer negligence ... Man I lost my ****, are you ****ing for real ? A jewellery store that can't put a ****ing link into a chain ? I was really about to cause a scene but nobody was in store, there was no manager, or if the lady at the back was the manager, she hung Hector out to dry ! I asked him, how the **** can't you guys repair a chain ? He said that it would have to be for my own cost, however there is a problem with this : - 1 it is still within 6 months, it is not yet 22 April 2026 as I bought it on 22 November 2025; - if he said that it will get back because they can't do anything, what the **** do I need to pay for ? At this point, I told him to give my ****ing chain back and I got the **** out of that store ! 1. I question if this chain is actually Sterling Silver : how the **** did the link come loose ? 2. It's a ****ing R500.00 chain - if I have to send this in for 1 link to be replaced or the existing links to just be joined, how much will you actually charge ? 3. If they didn't know what to do, why didn't they just take down my details, or give me the store managers details to look into the matter further ? 4. The back of the receipt states that if it is still within 6 months, the item will be repaired or replaced : I am not asking for a replacement, I am asking for a repair : it states **** all about Sterling Silver not being able to be repaired !!!
0 replies
2 months ago
Unable to repair a chain at Sterns Centurion ???
I just paid off my chain about a week ago, in that time I was sick this whole week and on Good Friday 2026, my chain broke - luckily just before I got into the shower ... On 04/04/2026, I went back to Sterns Centurion to find out if they could assist, by fixing it ... this is key, I wanted them to assist by fixing it, not getting a new one or an exchange, fixing it ... Before we go any further, my best friends mum works at another jewellery store in Centurion, so be very careful how you try and bull**** your way out of this, or how you try and justify your staffs terrible service ... The person who assisted me, Hector, looked at the chain saw that the link was missing, we agreed that the long link was missing, it's anyone's guess how this happened because I was sick for the whole week ... He took it to a lady at the back, she didn't have a name badge on, they were conversing in another language, after they both inspected the chain, she sent Hector back to do her dirty work ... Hector tells me that they can't do anything, this is caused by customer negligence, even if they send it in, stainless steel chains have thick links and won't break, they will send it back and say it's customer negligence ... Man I lost my ****, are you ****ing for real ? A jewellery store that can't put a ****ing link into a chain ? I was really about to cause a scene but nobody was in store, there was no manager, or if the lady at the back was the manager, she hung Hector out to dry ! I asked him, how the **** can't you guys repair a chain ? He said that it would have to be for my own cost, however there is a problem with this : - 1 it is still within 6 months, it is not yet 22 April 2026 as I bought it on 22 November 2025; - if he said that it will get back because they can't do anything, what the **** do I need to pay for ? At this point, I told him to give my ****ing chain back and I got the **** out of that store ! 1. I question if this chain is actually Sterling Silver : how the **** did the link come loose ? 2. It's a ****ing R500.00 chain - if I have to send this in for 1 link to be replaced or the existing links to just be joined, how much will you actually charge ? 3. If they didn't know what to do, why didn't they just take down my details, or give me the store managers details to look into the matter further ? 4. The back of the receipt states that if it is still within 6 months, the item will be repaired or replaced : I am not asking for a replacement, I am asking for a repair : it states **** all about Sterling Silver not being able to be repaired !!! I am really keen to hear how your staff will defend themselves for spinning this yarn - you can't treat your customers this way ! How do we get to a solution from hear Sterns, please advise ...
0 replies
2 months ago
Unable to repair Sterling Silver chains - is it actually Sterling Silver if a link came loose ?
I just paid off my chain about a week ago, in that time I was sick this whole week and on Good Friday 2026, my chain broke - luckily just before I got into the shower ... On 04/04/2026, I went back to Sterns Centurion to find out if they could assist, by fixing it ... this is key, I wanted them to assist by fixing it, not getting a new one or an exchange, fixing it ... Before we go any further, my best friends mum works at another jewellery store in Centurion, so be very careful how you try and bull**** your way out of this, or how you try and justify your staffs terrible service ... The person who assisted me, Hector, looked at the chain saw that the link was missing, we agreed that the long link was missing, it's anyone's guess how this happened because I was sick for the whole week ... He took it to a lady at the back, she didn't have a name badge on, they were conversing in another language, after they both inspected the chain, she sent Hector back to do her dirty work ... Hector tells me that they can't do anything, this is caused by customer negligence, even if they send it in, stainless steel chains have thick links and won't break, they will send it back and say it's customer negligence ... Man I lost my ****, are you ****ing for real ? A jewellery store that can't put a ****ing link into a chain ? I was really about to cause a scene but nobody was in store, there was no manager, or if the lady at the back was the manager, she hung Hector out to dry ! I asked him, how the **** can't you guys repair a chain ? He said that it would have to be for my own cost, however there is a problem with this : - 1 it is still within 6 months, it is not yet 22 April 2026 as I bought it on 22 November 2025; - if he said that it will get back because they can't do anything, what the **** do I need to pay for ? At this point, I told him to give my ****ing chain back and I got the **** out of that store ! 1. I question if this chain is actually Sterling Silver : how the **** did the link come loose ? 2. It's a ****ing R500.00 chain - if I have to send this in for 1 link to be replaced or the existing links to just be joined, how much will you actually charge ? 3. If they didn't know what to do, why didn't they just take down my details, or give me the store managers details to look into the matter further ? 4. The back of the receipt states that if it is still within 6 months, the item will be repaired or replaced : I am not asking for a replacement, I am asking for a repair : it states **** all about Sterling Silver not being able to be repaired !!! I am really keen to hear how your staff will defend themselves for spinning this yarn - you can't treat your customers this way ! How do we get to a solution from hear Sterns, please advise ...
0 replies
2 months ago
Customer Hub is great !
I went to the customer hub at Rosebank to get a new card after my ***** incident in Feb 2026. The customer hub rocks, the lady at the customer hub is really good ! I must however let you know that I almost got ****med again yesterday, 2 things preventing this was that I was at a construction site with bad signal, the other thing is that I saw that the *****ster called me from a cellphone : - Victor Shozi, 067 445 3625 : to anyone reading this, save this number as '*****ster' and block it ! So Victor Shozi again says that he is calling from Tyme Banks ***** department, I asked him why was he calling from a cellphone : he had the nerve to say that this is a 'one way customer ***** line' ... by the way I learned that Tyme Bank Internet banking is no longer active because of the ***** cases and that we should download the new Go Tyme app ... So I have done this, the new card also looks great, but please be advised that your system is under attack and my suspicion is that it is ex-employees at the ***** department or a department that knows how your systems work : this Victor Shozi indicated that he only needed the 1st 10 numbers of my ID ... Victor Shozi - 067 445 3625 Brian Motswa - 079 105 1922 Brian Motswa 2 - 064 000 5862 : money ****** was transferred to this cellphone number
1 reply
4 months ago
***** Is Easy At TymeBank, there ***** Department is useless !
ATTENTION MR C JACOBS, CEO of TymeBank : I insisted that my account get closed effective immediately, I was given the reference CL39494, Customer Services confirmed that there was nothing outstanding, nor was there anything further to do on my side ... please ensure that I receive confirmation that my account is closed before 18 February 2026 ! I was ****med on 23 Jan 2026, days after getting my new card because it expired, irrespective of the one time pin being compromised as the *****ster was already in my account reading my transactions, your ***** Department indicated on 26 Jan 2026 that there was no wrongdoing on the banks side ... If the OTP is all you guys are standing on, please tell me how my profile was accessed remotely as I never gave my login PIN, nor my password ?!?! Way to help your customers when *****sters get a free pass ! What I fail to understand is that nobody has responded to 2 follow ups on this e-mail from 26/01/2026, nobody has informed me via phone or email on how to get back into my account, but guess what, the *****sters are still trying : - 7 Feb 2026, 23:43 - 8 Feb 2026, 15:26 Two attempts in less than 24 hours, yet I have no access to my account ?!?! Your ***** Department told me that Home Affairs system is down, this during my 2nd call on 09/02/2026, which is why my biometrics cannot be authenticated on the app in order for me to get back into my account, yet this does not stop ********s from trying to access an account that is with the ***** Department : absolutely disgusting that ********s have more access to accounts than customers or staff at ***** ?!?! The ***** Department had the nerve to cold transfer me to Customer Services when I said that the account must be closed : - what in the blue hell can your ***** Department actually do ? - I was a happy customer at TymeBank for 5 years, never had a problem until the card expired and got replaced ?!?! My biggest fear now is that even after the account is closed, the ***** Department would not bother to ensure that no further transaction is processed ... Such a terrible way to start the week, and by the way, my cell phone bill is actually more than what was ******, how can you guys drop the ball so badly ?!?! Calls on 09/02/2026 were recorded on my side ... I would just like to apologise to anyone at Customer Services, my frustrations really needed to be taken out on the ***** Department, they cut the call when the customer is complaining, it's no surprise that the ********s get a free pass at customers money at TymeBank !
1 reply
4 months ago
Excellent Service
Thank you to I think Ntokozo who assisted me in opening a ***** case on 23/01/2026, big thank you to Kopano who assisted me with a statement reflecting the *****ulent transactions on 24/01/2026. Extremely good and professional service from a great bank. Respectfully yours Roy
1 reply
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17 (51.515151515151516%)
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1 Star
16 (48.484848484848484%)