Active since Oct 2020
I had a very frustrating experience with HealthWorx, Benoni branch. I first emailed on 12 March and had to continuously follow up with no proper assistance. The staff I spoke to over the phone were rude, impatient, and one in particular was condescending, which made the whole process unnecessarily stressful. By 23 March (12 days later), I had no choice but to use my off day and fuel to go in person—only to find out the letter was never emailed to me and, on top of that, it was incorrect. Overall, this was a complete waste of my time and energy. I will not be returning and will be advising others to avoid this hassle. Posting this on HelloPeter so others are aware.
The bank that’s the master of transferring you, never assisting you.
Dischem Farramere might actually be the slowest pharmacy in Benoni. I waited more than an hour for two medications. The pharmacists are slow, unhelpful and uninterested. No sense of urgency.
My vehicle remained with this service provider for several months. Upon its return, I discovered it had sustained additional damage beyond what it had originally gone in for. This led to months of repeated back-and-forth with Re-New It in an attempt to have the issues rectified. A few months later, further concerns arose. The underbody plates of my vehicle had not been properly fastened and subsequently detached while driving — a serious safety hazard. In addition, the replaced parts have already begun to chip, and the paintwork is flaking away, indicating poor workmanship and quality control. This ongoing pattern of negligence has not only caused unnecessary delays and frustration but has also endangered my safety as a client.
I recently had the misfortune to be admitted to MediClinic Morningside and required an arm sling. I was charged a 177% mark up percentage! Not only was I nearly charged 4x the amount, I was charged R348 for the sling to be app****, only half of the sling was app****, the part around my neck. Does this mean that I am eligible for a 50% discount?
Hi, My account was hacked and the people who hacked my account are posting strange things. Please can you urgently help me.
Nokuthula Mfazwe at the benoni branch is an absolute STAR. She was extremely helpful and took her time to advise me regarding my banking, she was also able to efficiently solve all of my issues that I have been trying to telephonically solve for months! She also has amazing people skills and the world of patience. FNB I hope you know what an asset she is to your company! and I hope that she gets treated as such.
For the second month in a row you guys have double debited me! NO ONE CAN ASSIST or I have to pay for a reversal for a mistake that you guys made!! FNB ARE THIEVES!!! I have tried to cancel the policy several times but you guys never let me, the calls get cut or I get transferred to someone else!
I would just like to say thank you very much to Isago kaitshane in retentions for such awesome service. She is very understanding and professional. Isago you made me sad to leave KP!!! :(
DISGUSTING COMPANY!!!!!! I had the “pleasure” of speaking to one of your sales consultants trying to sell me a warranty product on my car. RUDEST CONSULTANT I HAVE EVER SPOKEN TO IN MY LIFE!!! Spoke to me like I’m stupid (which I’m not I’m a financial advisor), wasn’t clear on the information. Rudely hung up when I said I’m fine, no goodbye or anything straight hung up . I Felt mislead the whole call, he was also very pushy. I am considering moving over to Standard Bank but after the call with one of your consultants, I am fine thanks. If that is how you treat people.
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