TT
Tevin T
Active since Oct 2020
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Poor Service and follow through.
My experience Renault over the last 3 years have been quite shocking. Their lack of communication and accountability baffles me at times. From tracking and logging of incomplete and incorrect information, to services not done correctly and check ins when issues occur never being resolved. And when something happens, you as the owner of the vehicle is to blame, as if you the owner is the tech and maintenance people employed to resolve the issues. The communication is outrageous. No one answers their customer service line and road side assist is so hard to get a hold of that it’s honestly pointless. Trying to book your vehicle in for service or any maintenance issues, is another pain since if you do it online no one gets back to you. Calling the service department. Hang on because they will get back to you on never.
0 replies
4 months ago
Wise Move - Best way to get quotes when moving
Quick and easy way to get quotes for moving. The delivery company used was great.
0 replies
47 months ago
Naked Insurance is not Worth It
Naked Insurance is one of the worst insurance companies I have dealt with. I have to follow up with them in order to receive any feedback. After the storm and floods which occurred earlier this year, I had put in a claim for some damages that was notices post storm. We had some flooding in our yard which resulted in both the lounge and kitchen being flooded. Leaks through the roof and some ground movement which resulted in tiles cracking, and cracks in the walls. The inspection was done weeks after the storm and I understandably expected a delay due to how many people would be putting in claims. When the inspector did eventually come through he calls when he is outside the property. No prior notice. Secondly there was multiple things he failed to check. Which is why I had asked for prior notice so that I could walk through with the inspector. After the roof inspection was conducted. I had not received any feedback for 2 weeks. When I eventually emailed requesting an update, I was given the excuse that it was a public holiday the day prior to my email and hence there was a delay. I did not agree with everything in the inspection report so asked for some feedback. Its been 2 months and I don't get responses unless I email. Phoning is pointless because no one ever seems to answer. After speaking bout my experience with some colleagues and friends I also learned that so many had similar experiences with Naked Insurance and Hollard. Absolutely regret signing with them as insurers.
1 reply
67 months ago
Fit24 lack of service and no refund
Worst customer service ever. I signed up for a gym membership on the 6th November and then found out I would be relocating for work so I needed to cancel. I sent through an email to the cancellation department as I was told by the rep at the branch I signed up at the very next day. I was informed by 2 people at the branch that I will get a full refund since I'm letting them know within 24 hrs. However this was not the case as the cancellation department has refused to refund me. Their t&cs state all memberships are subject to refund within the 5 day cooling off period. Promos aren't refundable is stated in a different part of the t&cs. Taking into account this it can he seen that promos can't be refunded after the 5 day period. The cancellation department takes forever to respond and does not provide any good service. Worst experience and being robbed.
0 replies
68 months ago
Ncube Collections - No response
After trying to contact the attorneys via email to get some response or payment arrangement made on numerous occasions they have fail to even acknowledge my emails. When trying to call I have been placed on hold and then the call cuts of. But month to month and sometimes every week I receive emails about my accounts being handed over to Ncube collections. If I'm to assume, I'd say they work on continuous harassments more than anything else.
0 replies
69 months ago
Vodacom lack of service
In the beginning of taking out my contacts with Vodacom, I was very happy and satisfied with the service and professionalism I received from the mobile operator. However last year (January 2010) when I decided to cancel my contract (due to losing my employment) and requested a settlement amount and payment arrangement with vodacom I received little to no response. I continued to pay as normal till May 2019 while trying to get a payment plan to pay of the balance owed. Eventually I could not afford to pay as I was unable to gain employment. The account was handed over to their attorneys. This was understandable. However even after trying to arrange a payment plan with their attorneys there has been no agreement or acknowledgement of my emails. While I understand I was in breach of my contract. I still have yet to come to an arrangement of payment with either vodacom or their attorney. Prior to this I would have gladly suggested vodacom to other clients as a preferred operator. However after my experiences I'd wouldn't be likely to recommend them to anyone.
2 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)